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19 records – page 1 of 1.

Best practices in change management: 822 participants share lessons and best practices in change management

https://cwslc.andornot.com/en/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed.
Material Type
Book
Call Number
REF AA 130 BES 2014
Availability
1 copy, 1 available
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Edition
2014 ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Call Number
REF AA 130 BES 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Prosci change management guide: Becoming a great change leader

https://cwslc.andornot.com/en/permalink/catalog112962
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014.
Material Type
Book
Call Number
REF AA 130 PRO 2014
Availability
1 copy, 1 available
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Corporate Author
Prosci
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2014
Physical Description
Binder: [139 p.]
1 USB drive
Subject
Change Management
Abstract
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Language
English
Material Type
Book
Call Number
REF AA 130 PRO 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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A manager's guide to becoming a great change leader: Prosci change management coaching program

https://cwslc.andornot.com/en/permalink/catalog113803
Loveland, Colorado: Prosci Inc , 2014.
Material Type
Book
Call Number
REF AA 130 AMA 2014
Availability
1 copy, 1 available
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Paperback: 114 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 AMA 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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A pictorial review of the Prosci change management certification program

https://cwslc.andornot.com/en/permalink/catalog113867
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014.
Material Type
Book
Call Number
REF AA 130 API 2014
Availability
1 copy, 1 available
Corporate Author
Prosci
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2014
Physical Description
Booklet, 59 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 API 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Employee's survival guide to change: The complete guide to surviving and thriving during organizational change

https://cwslc.andornot.com/en/permalink/catalog112959
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Inc , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 130 HIA 2013
Availability
1 copy, 1 available
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Author
Hiatt, Jeffrey M.
Edition
3rd ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2013
Physical Description
Softcover: 84 p.
Subject
Change Management
Abstract
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
9781930885622
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Switch: How to change things when change is hard

https://cwslc.andornot.com/en/permalink/catalog111413
Heath, Chip, Heath, Dan. [Toronto, ON]: Random House Canada , 2010.
Material Type
Book
Call Number
REF AA 75 HEA 2010
Availability
2 copies, 2 available
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
Author
Heath, Chip
Heath, Dan
Place of Publication
[Toronto, ON]
Publisher
Random House Canada
Publication Date
2010
Physical Description
Hardcover: 305 p.
Subject
Leadership/Coaching
Change Management
Abstract
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
ISBN
978-0307357274
Language
English
Material Type
Book
Call Number
REF AA 75 HEA 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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In search of excellence: Lessons from America's best-run companies

https://cwslc.andornot.com/en/permalink/catalog113143
Peters, Thomas J., Waterman, Robert H. Jr. New York, NY: Warner Books , 1982.
Material Type
Book
Call Number
REF AA 130 PET 1982
Availability
1 copy, 1 available
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
Author
Peters, Thomas J.
Waterman, Robert H. Jr.
Place of Publication
New York, NY
Publisher
Warner Books
Publication Date
1982
Physical Description
Softcover: 349 p.
Subject
Change Management
Abstract
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.
ISBN
0446383902
Language
English
Material Type
Book
Call Number
REF AA 130 PET 1982

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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On the mend: Revolutionizing healthcare to save lives and transform the industry

https://cwslc.andornot.com/en/permalink/catalog113147
Toussaint, John, Gerard, Roger A., Adams, Emily. Cambridge, MA: Lean Enterprise Institute , 2010.
Material Type
Book
Call Number
REF AA 120 TOU 2010
Availability
1 copy, 1 available
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
Author
Toussaint, John
Gerard, Roger A.
Adams, Emily
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2010
Physical Description
Hardcover: 177 p.
Subject
Lean Leader Development
Change Management
Abstract
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
ISBN
9781934109274
Language
English
Material Type
Book
Call Number
REF AA 120 TOU 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons MISSING Available
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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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7 habits of highly effective people: Restoring the character ethic

https://cwslc.andornot.com/en/permalink/catalog113136
Covey, Stephen R. [Toronto, ON]: Simon & Schuster , 1989.
Material Type
Book
Call Number
REF AA 75 COV 1989
Availability
1 copy, 1 available
In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity,…
Author
Covey, Stephen R.
Place of Publication
[Toronto, ON]
Publisher
Simon & Schuster
Publication Date
1989
Physical Description
Hardcover: 340 p.
Subject
Leadership/Coaching
Abstract
In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity, service, and human dignity—principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.
ISBN
0671708635
Language
English
Material Type
Book
Call Number
REF AA 75 COV 1989

Copies

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Change your questions change your life: 10 powerful tools for life and work

https://cwslc.andornot.com/en/permalink/catalog123809
Adams, Marilee. San Francisco: CA: Berrett-Koehler Publishers, Inc. , 2015. 3rd Edition.
Material Type
Book
Call Number
REF AA 75 ADA 2015
Availability
1 copy, 0 available
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
Author
Adams, Marilee
Edition
3rd Edition
Place of Publication
San Francisco: CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
Paperback: 233 pages
Subject
Leadership/Coaching
Abstract
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This book shows readers how to consistently choose the questions that can lead them to success, both personally and professionally. This technique, called "QuestionsThinking, stimulates innovation, accelerate productivity, and create more rewarding relationships.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
9781-62656 6330
Language
English
Material Type
Book
Call Number
REF AA 75 ADA 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, June 12, 2024
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Give me a break: The art of making time work for you

https://cwslc.andornot.com/en/permalink/catalog112777
Culver, Hugh. Kaire Publishing , 2011.
Material Type
Book
Call Number
REF AA 74 CUL 2011
Availability
22 copies, 20 available
The always-on, striving for more, multitasking, 24/7 world we live in is having its toll. We are getting busier, but not happier. While the "time management" movement created more list-makers, it failed to address the heart of why "To-Do's" tended to trump time for family, and time to think, reflec…
Author
Culver, Hugh
Publisher
Kaire Publishing
Publication Date
2011
Physical Description
Paperback: 242 pages
Subject
Time Management
Leadership/Coaching
Abstract
The always-on, striving for more, multitasking, 24/7 world we live in is having its toll. We are getting busier, but not happier. While the "time management" movement created more list-makers, it failed to address the heart of why "To-Do's" tended to trump time for family, and time to think, reflect, and plan was replaced by a bulging email Inbox.The author presents a model for getting to the heart of why we never seem to have enough time and how to create the time we actually need. A past workaholic, successful business owner, and consultant to large corporations, Culver knows a lot about being busy and what defines success. His solution is to first redefine the beliefs that drive the behavior and from there reset priorities, create better systems, practice better habits, and finally, invest in reflection, review, and renewal.
ISBN
9780986765605
Language
English
Material Type
Book
Call Number
REF AA 74 CUL 2011

Copies

Copy 2 BC Children's and Women's Study and Learning Commons On Loan, due Tuesday, March 13, 2018
Copy 4 BC Children's and Women's Study and Learning Commons On Loan, due Tuesday, March 13, 2018
Copy 16 BC Children's and Women's Study and Learning Commons Available
Copy 1 BC Children's and Women's Study and Learning Commons Available
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Scrum: The art of doing twice the work in half the time

https://cwslc.andornot.com/en/permalink/catalog114317
Sutherland, Jeff, Sutherland, J.J. New York, NY: Crown Business , 2014. 1st edition.
Material Type
Book
Call Number
REF AA 74 SUT 2014
Availability
3 copies, 3 available
In this book you'll journey to Scrum's front lines where Jeff's system of deep accountability, team interaction, and constant iterative improvement is, among other feats, bringing the FBI into the 21st century, perfecting the design of an affordable 140 mile per hour/100 mile per gallon car, helpin…
Author
Sutherland, Jeff
Sutherland, J.J.
Edition
1st edition
Place of Publication
New York, NY
Publisher
Crown Business
Publication Date
2014
Physical Description
Hardcover, 248 p.
Subject
Leadership/Coaching
Time Management
Abstract
In this book you'll journey to Scrum's front lines where Jeff's system of deep accountability, team interaction, and constant iterative improvement is, among other feats, bringing the FBI into the 21st century, perfecting the design of an affordable 140 mile per hour/100 mile per gallon car, helping NPR report fast-moving action in the Middle East, changing the way pharmacists interact with patients, reducing poverty in the Third World, and even helping people plan their weddings and accomplish weekend chores.
Woven with insights from martial arts, judicial decision making, advanced aerial combat, robotics, and many other disciplines, Scrum is consistently riveting. But the most important reason to read this book is that it may just help you achieve what others consider unachievable - whether it be inventing a trailblazing technology, devising a new system of education, pioneering a way to feed the hungry, or, closer to home, a building a foundation for your family to thrive and prosper.
ISBN
9780385346450
Language
English
Material Type
Book
Call Number
REF AA 74 SUT 2014

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
copy 2 BC Children's and Women's Study and Learning Commons Available
copy 3 BC Children's and Women's Study and Learning Commons Available
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Journey to healing: Aboriginal people with addiction and mental health issues: What health, social service and justice workers need to know

https://cwslc.andornot.com/en/permalink/catalog114319
Menzies, Peter (ed.), Lavallee, Lynn F. (ed.). [Canada]: Centre for Addiction and Mental Health (CAMH) , 2014.
Material Type
Book
Call Number
REF GN 400 MEN 2014
Availability
1 copy, 1 available
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They m…
Author
Menzies, Peter (ed.)
Lavallee, Lynn F. (ed.)
Place of Publication
[Canada]
Publisher
Centre for Addiction and Mental Health (CAMH)
Publication Date
2014
Physical Description
Paperback, 459 p.
Subject
Aboriginal Health
Leadership/Coaching
Mental Health
Abstract
Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They must also be prepared to blend Aboriginal and Western approaches to match their clients' unique world views. Journey to Healing is a comprehensive and practical evidence-based resource. It was written to help prepare students and professionals to provide counselling and social services to Aboriginal people with mental health and addiction issues in urban, rural and isolated settings. The scope of the book is broad; each chapter focuses on a specific topic. Many of the authors are Aboriginal and all are respected experts in their fields. Each author shares his or her scholarly learning, insight, wisdom and experience of addressing addiction and mental health issues in Aboriginal populations. The guide is intended to serve as a course text for health, social service and justice programs in universities and community colleges. It will also be of interest to social workers, addiction and mental health service providers, and prison, probation, parole and police officers working with Aboriginal communities.
ISBN
9781771141598
Language
English
Material Type
Book
Call Number
REF GN 400 MEN 2014

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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Being buddha at work: 108 ancient truths on change, stress, money & success

https://cwslc.andornot.com/en/permalink/catalog112929
Metcalf, Franz, Gallagher, BJ. San Francisco, CA: Berrett-Koehler , 2012.
Material Type
Book
Call Number
REF AA 75 MET 2012
Availability
2 copies, 2 available
"Being Buddah at Work" explores and answers 101 dilemmas that we encounter at work, with topics ranging from time management, goal-setting, conflict to job dissatisfaction, unemployment, and even workplace trysts. The authors emphasize practical learning and coping, not esoteric insights or metaphy…
Author
Metcalf, Franz
Gallagher, BJ
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler
Publication Date
2012
Physical Description
Paperback: 176 p.
Subject
Leadership/Coaching
Abstract
"Being Buddah at Work" explores and answers 101 dilemmas that we encounter at work, with topics ranging from time management, goal-setting, conflict to job dissatisfaction, unemployment, and even workplace trysts. The authors emphasize practical learning and coping, not esoteric insights or metaphysics, applying concrete solutions from Buddhist teachings to real problems.
ISBN
9781609942922
Language
English
Material Type
Book
Call Number
REF AA 75 MET 2012

Copies

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Determinants of indigenous peoples' health in Canada : Beyond the social

https://cwslc.andornot.com/en/permalink/catalog114275
[Toronto, ON]: Canadian Scholars Press , 2015.
Material Type
Book
Call Number
REF GN 400 GRE 2015
Availability
1 copy, 1 available
The health disparities affecting Indigenous peoples in Canada might well be understood as a national epidemic. Although progress has been made in the last decade towards both understanding and ameliorating Indigenous health inequalities, very little research or writing has expanded a social determi…
Editor
Greenwood, Margo
de Leeuw, Sarah
Lindsay, Nicole Marie
Reading, Charlotte
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars Press
Publication Date
2015
Physical Description
Paperback, 279 p.
Subject
Aboriginal Health
Community Health Services
Leadership/Coaching
Abstract
The health disparities affecting Indigenous peoples in Canada might well be understood as a national epidemic. Although progress has been made in the last decade towards both understanding and ameliorating Indigenous health inequalities, very little research or writing has expanded a social determinants of health framework to account for the unique histories and present realities of Indigenous peoples in this country. This timely edited collection addresses this significant knowledge gap, exploring the ways that multiple health determinants beyond the social―from colonialism to geography, from economy to biology―converge to impact the health status of Indigenous peoples in Canada.
This unique collection, comprised largely of contributions by Indigenous authors, offers the voices and expertise of First Nations, Inuit, and Metis writers from across Canada. The multitude of health determinants of Indigenous peoples are considered in a selection of chapters that range from scholarly papers by research experts in the field, to reflective essays by Indigenous leaders. Appropriate throughout a range of disciplines, including Health Studies, Indigenous Studies, Public and Population Health, Community Health Sciences, Medicine, Nursing, and Social Work, this engaging text broadens the social determinants of health framework to better understand health inequality. Most importantly, it does so by placing front and center the voices and experiences of Indigenous peoples.
ISBN
9781551307329
Language
English
Material Type
Book
Call Number
REF GN 400 GRE 2015

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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Well-being in the urban Aboriginal community:: Fostering biimaadiziwin, a national research conference on urban Aboriginal peoples

https://cwslc.andornot.com/en/permalink/catalog114279
Newhouse, David. [Toronto, ON]: Thompson Educational Publishing , 2012.
Material Type
Book
Call Number
REF GN 400 NEW 2012
Availability
1 copy, 1 available
Well-Being in the Urban Aboriginal Community offers a selection of the papers presented at Fostering Biimaadiziwin, a national research conference held in Toronto in 2011. The conference grew out of a desire to add a new perspective to research concerning Aboriginal peoples living in urban environm…
Author
Newhouse, David
Corporate Author
National Research Conference on Urban Aboriginal Peoples
Place of Publication
[Toronto, ON]
Publisher
Thompson Educational Publishing
Publication Date
2012
Physical Description
Paperback, 268 p.
Subject
Aboriginal Health
Community Health Services
Leadership/Coaching
Abstract
Well-Being in the Urban Aboriginal Community offers a selection of the papers presented at Fostering Biimaadiziwin, a national research conference held in Toronto in 2011. The conference grew out of a desire to add a new perspective to research concerning Aboriginal peoples living in urban environments - a positive perspective that focuses on strengths and assets, rather than problems. In this volume, scholars, researchers, policy-makers, community members, and practitioners examine the ways that Aboriginal peoples in Canada are pursuing rand achieving biimaadiziwin (or "the good life") in urban settings. Their papers explore the urban Aboriginal situation in such areas as cultural sovereignty, identity, self-determination, social capital, and education. The result is a valuable resource that offers insight into the lives of urban Aboriginal peoples, providing information that will guide future studies of the joys, frustrations, rewards, and challenges of Aboriginal peoples living good lives in Canada's cities and towns
ISBN
9781550772265
Language
English
Material Type
Book
Call Number
REF GN 400 NEW 2012

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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Becoming a conflict competent leader : How you and your organization can manage conflict effectively

https://cwslc.andornot.com/en/permalink/catalog113522
Runde, Craig E., Flanagan, Tim A. , 2013. 2nd ed.
Material Type
Book
Call Number
REF AA 75 RUN 2013
Availability
5 copies, 3 available
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Author
Runde, Craig E.
Flanagan, Tim A.
Edition
2nd ed.
Publication Date
2013
Physical Description
xi, 301 pages : illustrations ; 24 cm
Subject
Leadership/Coaching
Conflict Resolution
Abstract
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
ISBN
9781118370421
Language
English
Material Type
Book
Call Number
REF AA 75 RUN 2013

Copies

Copy 4 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
Copy 5 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
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19 records – page 1 of 1.