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2 records – page 1 of 1.

Measuring quality improvement in healthcare: A guide to statistical process control applications

https://cwslc.andornot.com/en/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995.
Material Type
Book
Call Number
REF AA 120 CAR 1995
Availability
1 copy, 1 available
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
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Author
Carey, Raymond G.
Lloyd, Robert C.
Place of Publication
New York, NY
Publisher
Quality Resources
Publication Date
1995
Physical Description
Softcover: 194 p.
Subject
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Call Number
REF AA 120 CAR 1995

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Leadership Team Coaching: Developing Collective Transformational Leadership

https://cwslc.andornot.com/en/permalink/catalog125188
Hawkins, Peter. London, UK: Kogan Page , 2021. 4th.
Material Type
Book
Call Number
REF AA 510 HAW 2021
Availability
2 copies, 2 available
rganizations are most effective when the teams responsible for their success work together collectively and in a dynamic relationship with the rest of the company. For those involved in developing leadership teams, understanding coaching practices and techniques is essential for enabling the best p…
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  1 image  
Author
Hawkins, Peter
Edition
4th
Place of Publication
London, UK
Publisher
Kogan Page
Publication Date
2021
Physical Description
488 pp
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
rganizations are most effective when the teams responsible for their success work together collectively and in a dynamic relationship with the rest of the company. For those involved in developing leadership teams, understanding coaching practices and techniques is essential for enabling the best performance.
Leadership Team Coachingprovides a comprehensive roadmap for team coaching, explaining all the key elements alongside practical tools and techniques for developing international and virtual teams, executive and non-executive boards and project and account teams in all types of organizations. Featuring case studies and insights from organizations including Deloitte and General Electric (GE), it also contains guidance on choosing the best team coach, creating a team-based culture and common pitfalls to avoid.
This fully updated fourth edition of Leadership Team Coaching contains new material on agile teaming, using digital team coaching apps and AI, and training team leaders to coach their own team. It remains an indispensable resource for coaches and senior leaders as well as for those studying coaching as part of a degree or coaching qualification.
ISBN
978-1523092628
Language
English
Material Type
Book
Call Number
REF AA 510 HAW 2021

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Images
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