Author

Carey, Raymond G.

Lloyd, Robert C.

Place of Publication

New York, NY

Publisher

Quality Resources

Publication Date

1995

Physical Description

Softcover: 194 p.

Subject

Lean Leader Development

Abstract

Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.

ISBN

9780527762933

Language

English

Material Type

Book

Call Number

REF AA 120 CAR 1995

Copies

Author

Brown, Jennifer

Edition

2nd

Place of Publication

Oakland, CA

Publisher

Berrett-Koehler Publishers

Publication Date

2022

Physical Description

144pp

Subjects

Anti-Racism

Diversity

Leadership

Culture

Abstract

he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation?s labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort.

In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels.

Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.

ISBN

978-1523002009

Language

English

Material Type

Book

Call Number

REF NR 100 BRO 2022

Copies

Editor

McGregor, Catherine

Bedi, SHailoo

Place of Publication

Montreal, Canada

Publisher

McGill-Queen's University Press

Publication Date

2024

Physical Description

360pp

Subjects

Anti-Racism

Diversity

Leadership

Education

Abstract

Widely understood to be the best tool of social change, education offers a space to interrogate persistent and damaging oppressions, calling into question the cultural and political antecedents, as well as the current politics and practices, that have facilitated inequity. Educational leaders themselves, however, have much to learn about dismantling systems that maintain these barriers.

Diversity Leadership in Education offers a deep look into the complexities and opportunities afforded by new models of diversity leadership. Authors from across North America explore how diverse leaders are key to improving the school experience for marginalized students. Indigenous, Black, racialized, and collaborative forms of leadership contribute to decolonizing educational settings by unsettling hegemonic ideas; these include the dominance of equity myths in educational administration and pedagogical whitewashing around issues germane to social justice.

Unpacking privilege in education systems, the volume speaks to incorporating social justice in everyday leadership practices through advocacy, solidarity, spirituality, relationality, and reconciliation. It profiles diversity leadership as a rudder, steering a more inclusive and equitable society.

ISBN

978-0228019251

Language

English

Material Type

Book

Call Number

REF NR 100 MCG 2024

Copies