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5 records – page 1 of 1.

Plain language clear and simple: Trainer's Guide

https://cwslc.andornot.com/en/permalink/catalog111215
(IME) Information Management & Economics, Inc. , 1994.
Material Type
Book
Call Number
REF IA 850 PLA 1994
Availability
3 copies, 3 available
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain languag…
Publisher
(IME) Information Management & Economics, Inc.
Publication Date
1994
Physical Description
Spiralbound paperback: (Tabs include: 9 modules, checklist, transparencies, handouts & references)
Subject
Patient Education
Patient Relations
Abstract
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain language approach in any setting.
Language
English
Material Type
Book
Call Number
REF IA 850 PLA 1994

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Learning in relationship: Foundation for personal and professional success

https://cwslc.andornot.com/en/permalink/catalog112255
Short, Ronald R. Bellevue, WA: Learning in Action Technologies , 1998.
Material Type
Book
Call Number
REF CF 100 SHO 1998
Availability
20 copies, 20 available
This book emphasizes the concept that every person's viewpoint is unique, that we each have our own reality or story, and that we bring that story to every interaction we have with others. Thus, a critical component of having effective and meaningful dialogue with others is our ability to be aware …
Author
Short, Ronald R.
Place of Publication
Bellevue, WA
Publisher
Learning in Action Technologies
Publication Date
1998
Physical Description
Softcover: 152 p.
Subject
Learning
Relationships
Abstract
This book emphasizes the concept that every person's viewpoint is unique, that we each have our own reality or story, and that we bring that story to every interaction we have with others. Thus, a critical component of having effective and meaningful dialogue with others is our ability to be aware of our own stories "in the moment" and understand that others have their own stories. The book offers techniques to enhance our skills at learning through interaction. In addition to focusing on heightening awareness about our one on one interactions, this book also identifies how a reader may apply these skills to analyzing and improving systems (for example, analyzing patterns of communication behavior and potentially improving those interactions based on uncovering why those patterns exist).
ISBN
1887259015
Language
English
Material Type
Book
Call Number
REF CF 100 SHO 1998

Copies

Copy 9 BC Children's and Women's Study and Learning Commons REF Available
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Learning as a way of being: Strategies for survival in a world of permanent white water

https://cwslc.andornot.com/en/permalink/catalog109460
Vaill, Peter. San Francisco, CA: Jossey-Bass , 1996.
Material Type
Book
Call Number
REF AA 75 VAI 1996
Availability
2 copies, 2 available
Offers a critique of the roots of management education and argues that institutions of higher learning must teach managers how to integrate the discipline of learning into their very being.
Author
Vaill, Peter
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
1996
Physical Description
Hardcover;218 p.
Series
Business Management Series
Subject
Administration
Leadership/Coaching
Abstract
Offers a critique of the roots of management education and argues that institutions of higher learning must teach managers how to integrate the discipline of learning into their very being.
ISBN
0787902462
Language
English
Material Type
Book
Call Number
REF AA 75 VAI 1996

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
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Outcome measures for health education and other health care interventions

https://cwslc.andornot.com/en/permalink/catalog110651
Lorig, Kate. et al. Thousand Oaks, Calif.: Sage Publications , 1996.
Material Type
Book
Call Number
REF JK 160 LOR 1996
Availability
1 copy, 1 available
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
Author
Lorig, Kate. et al.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1996
Physical Description
Paperback, 99 p.
Subject
Outcomes Management
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales for measuring health behaviours, health status, self-efficacy, and health-care utilization.
ISBN
0761900675
Language
English
Material Type
Book
Call Number
REF JK 160 LOR 1996

Copies

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Measuring quality improvement in healthcare: A guide to statistical process control applications

https://cwslc.andornot.com/en/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995.
Material Type
Book
Call Number
REF AA 120 CAR 1995
Availability
1 copy, 1 available
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Author
Carey, Raymond G.
Lloyd, Robert C.
Place of Publication
New York, NY
Publisher
Quality Resources
Publication Date
1995
Physical Description
Softcover: 194 p.
Subject
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Call Number
REF AA 120 CAR 1995

Copies

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