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Innovative Performance Support: Strategies and Practices for Learning in the Workflow

https://cwslc.andornot.com/en/permalink/catalog121468
Gottfredson, Conrad, Mosher, Bob. [United States]: McGraw Hill , 2011.
Call Number
REF KT 100 GOT 2011
Availability
2 copies, 2 available
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
Author
Gottfredson, Conrad
Mosher, Bob
Place of Publication
[United States]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
255 pp
Subject
Learning
Abstract
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
ISBN
9780071703116
Language
English
Call Number
REF KT 100 GOT 2011

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Learning everywhere: How mobile content strategies are transforming training

https://cwslc.andornot.com/en/permalink/catalog112731
Udell, Chad. Nashville, TN: Rockbench Publishing , 2012.
Material Type
Book
Call Number
REF AA 320 UDE 2012
Availability
1 copy, 1 available
This text demystifies the many choices involved in developing mobile learning content, and provides real-world experience on how to get down to the business of creating mobile learning. The author's goal is to explain mobile design and development to learning professionals in the context of creatin…
Author
Udell, Chad
Place of Publication
Nashville, TN
Publisher
Rockbench Publishing
Publication Date
2012
Physical Description
Hardcover, 287 pages
Subject
Learning
Abstract
This text demystifies the many choices involved in developing mobile learning content, and provides real-world experience on how to get down to the business of creating mobile learning. The author's goal is to explain mobile design and development to learning professionals in the context of creating best of breed mobile experiences, while leveraging superior user interface design and development techniques. A framework of four content types gives instructional designers, learning developers, and managers a solid grounding in the exciting possibilities for learning using mobile phones, tablets and other devices.
ISBN
978-1-60544-017-0
Language
English
Material Type
Book
Call Number
REF AA 320 UDE 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Leaving ADDIE for SAM: An agile model for developing the best learning experiences

https://cwslc.andornot.com/en/permalink/catalog112732
Allen, Michael, Sites, Richard. Alexandria, VA: ASTD Press , 2012.
Material Type
Book
Call Number
REF AA 320 ALL 2013
Availability
1 copy, 1 available
The ADDIE process is past its prime.; It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts - …
Author
Allen, Michael
Sites, Richard
Place of Publication
Alexandria, VA
Publisher
ASTD Press
Publication Date
2012
Physical Description
Paperback, 202 pages
Subject
Learning
Abstract
The ADDIE process is past its prime.
It was developed long before Agile and other iterative processes that have introduced greater efficiencies in design and development, fostered more creativity, and addressed effective stakeholder involvement. Leaving ADDIE for SAM introduces two new concepts - SAM, the Successive Approximation Model, and the Savvy Start. Together, they incorporate contemporary design and development processes that reduce the complexity of instructional design and development, yielding more energetic and effective learning experiences.
ISBN
978-1-56286-711-9
Language
English
Material Type
Book
Call Number
REF AA 320 ALL 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Systems thinking playbook: Exercises to stretch and build learning and systems thinking capabilities

https://cwslc.andornot.com/en/permalink/catalog113887
Sweeney, Linda B., Meadows, Dennis. White River Junction, VT: Chelsea Green , 2010.
Material Type
Book
Call Number
REF AA 80 SWE 2010
Availability
2 copies, 2 available
This book provides short gaming exercises that illustrate the subtleties of systems thinking. The companion DVD shows the authors introducing and running each of the thirty games. The thirty games are classified by these areas of learning: Systems Thinking, Mental Models, Team Learning, Shared Visi…
Author
Sweeney, Linda B.
Meadows, Dennis
Place of Publication
White River Junction, VT
Publisher
Chelsea Green
Publication Date
2010
Physical Description
Hardcover, 256 p.; DVD
Subject
Learning
Systems Thinking
Abstract
This book provides short gaming exercises that illustrate the subtleties of systems thinking. The companion DVD shows the authors introducing and running each of the thirty games. The thirty games are classified by these areas of learning: Systems Thinking, Mental Models, Team Learning, Shared Vision, and Personal Mastery. Each description clearly explains when, how, and why the game is useful. There are explicit instructions for debriefing each exercise as well as a list of all required materials.
ISBN
9781603582582
Language
English
Material Type
Book
Call Number
REF AA 80 SWE 2010

Copies

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Training on Trial: How Workplace Learning Must Reinvent Itself to Remain Relevant

https://cwslc.andornot.com/en/permalink/catalog123898
Kirkpatrick, Jim D, Kayser, Wendy. New York: AMACOM , 2010.
Material Type
Book
Call Number
REF AA 83 KIR 2010
Availability
1 copy, 1 available
While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom…
Author
Kirkpatrick, Jim D
Kayser, Wendy
Place of Publication
New York
Publisher
AMACOM
Publication Date
2010
Physical Description
Paperback, 239 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted ?business partnership model? has yet to be realized―and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the ?courtroom? will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.
Challenging leaders to cultivate both their inner and outer skills necessary for success, Still Moving weaves together the ?being? and ?doing? states of leading change and emphasises the importance of a mindful stance and deep systemic perception within a leader. With the goal of collaborative, sustainable change, the book delves into a variety of important topics, including present-moment awareness, intentional response, edge and tension and emergent change. Compelling and provocative, Still Moving questions the conventional wisdom of much change theory and asks that leaders first work on their inner source in order to more effortlessly change the world around them.
ISBN
9780-8144-38145
Language
English
Material Type
Book
Call Number
REF AA 83 KIR 2010

Copies

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Medical moulage: How to make your simulations come alive

https://cwslc.andornot.com/en/permalink/catalog113268
Merica, Bobbie J. Philadelphia, PA: F.A. Davis Company , 2012.
Material Type
Book
Call Number
REF AA 320 MER 2012
Availability
1 copy, 1 available
A guide to creating over 300 special effects for clinical simulations. Simple recipes with over 1,200 vibrant, full-color illustrations provide step-by-step directions that use readily available ingredients. Heighten the realism in your simulations whether using manikins or live actors.
Author
Merica, Bobbie J.
Place of Publication
Philadelphia, PA
Publisher
F.A. Davis Company
Publication Date
2012
Physical Description
Hardback; 652 pages
Subject
Learning
E-Learning
Abstract
A guide to creating over 300 special effects for clinical simulations. Simple recipes with over 1,200 vibrant, full-color illustrations provide step-by-step directions that use readily available ingredients. Heighten the realism in your simulations whether using manikins or live actors.
ISBN
978-0803624993
Language
English
Material Type
Book
Call Number
REF AA 320 MER 2012

Copies

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Stories from my sensei: Two decades of lessons learned implementing toyota-style systems

https://cwslc.andornot.com/en/permalink/catalog112916
Hoeft, Steve. New York, NY: Taylor & Francis Group , 2010.
Material Type
Book
Call Number
REF AA 120 HOE 2010
Availability
1 copy, 0 available
Steve Hoeft tells the stories he learned from his Toyota Production System (TPS) master teachers. "Stories From My Sensei" provides insight into how and how-not-to implement TPS principles.
Author
Hoeft, Steve
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2010
Physical Description
Hardcover: 160 p.
Subject
Lean Leader Development
Abstract
Steve Hoeft tells the stories he learned from his Toyota Production System (TPS) master teachers. "Stories From My Sensei" provides insight into how and how-not-to implement TPS principles.
ISBN
9781439816547
Language
English
Material Type
Book
Call Number
REF AA 120 HOE 2010

Copies

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Making eLearning stick: Techniques for easy and effective transfer of technology-supported training

https://cwslc.andornot.com/en/permalink/catalog112730
Carnes, Barbara. Alexandria, VA: ASTD Press , 2012.
Material Type
Book
Call Number
REF AA 320 CAR 2012
Availability
1 copy, 1 available
Making E-Learning Stick is comprised of 25+ easy-to-implement, low- or no-cost techniques that will increase learning transfer in both asynchronous e-learning and live virtual training. The techniques can be used alone or in combination with one another, providing you with numerous ideas and strate…
Author
Carnes, Barbara
Place of Publication
Alexandria, VA
Publisher
ASTD Press
Publication Date
2012
Physical Description
Paperback 132 pages
Subject
Learning
Abstract
Making E-Learning Stick is comprised of 25+ easy-to-implement, low- or no-cost techniques that will increase learning transfer in both asynchronous e-learning and live virtual training. The techniques can be used alone or in combination with one another, providing you with numerous ideas and strategies for enhancing learning transfer.
ISBN
978-1-56286-847-5
Language
English
Material Type
Book
Call Number
REF AA 320 CAR 2012

Copies

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MAP IT: The Hands On Guide to Strategic Training Design

https://cwslc.andornot.com/en/permalink/catalog121467
Moore, Cathy. Montesa Press , 2017.
Call Number
REF KT 100 MOO 2017
Availability
2 copies, 2 available
For more than 30 years, Cathy Moore has been a passionate advocate for improving performance by respecting and deeply challenging people. She?s the creator of the action mapping model for training design, which she teaches to Fortune 500 companies, government agencies, international NGOs, and other…
Author
Moore, Cathy
Publisher
Montesa Press
Publication Date
2017
Physical Description
406 pp
Subjects
Knowledge
Strategic planning
Subject
Learning
Abstract
For more than 30 years, Cathy Moore has been a passionate advocate for improving performance by respecting and deeply challenging people. She?s the creator of the action mapping model for training design, which she teaches to Fortune 500 companies, government agencies, international NGOs, and other organizations worldwide.
ISBN
9780999174500
Language
English
Call Number
REF KT 100 MOO 2017

Copies

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Crucial Conversations: Tools for Talking When Stakes are High

https://cwslc.andornot.com/en/permalink/catalog123899
Rowland, Deborah. New York: McGraw Hill , 2012. 2nd.
Material Type
Book
Call Number
REF AA 84 PAT 2012
Availability
1 copy, 1 available
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
Author
Rowland, Deborah
Edition
2nd
Place of Publication
New York
Publisher
McGraw Hill
Publication Date
2012
Physical Description
Paperback, 243 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
ISBN
978007-1771320
Language
English
Material Type
Book
Call Number
REF AA 84 PAT 2012

Copies

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Vaginal examination: A self-directed learning module

https://cwslc.andornot.com/en/permalink/catalog108806
Basso, Melanie, Learning & Development, Children's & Women's Health Centre of BC. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2011.
Material Type
Book
Call Number
REF GH 100 BAS 2004
Availability
1 copy, 1 available
This self-directed learning module assists health care professionals working with pregnant women to learn about the knowledge and skills necessary to perform safe and accurate vaginal assessment.
Author
Basso, Melanie
Learning & Development, Children's & Women's Health Centre of BC
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2011
Physical Description
Spiral bound paperback; 37 pages
Subject
Women's Health. Gynecology
Pregnancy/Childbirth. Obstetrics
Nursing
Abstract
This self-directed learning module assists health care professionals working with pregnant women to learn about the knowledge and skills necessary to perform safe and accurate vaginal assessment.
ISBN
0000000000007
Language
English
Material Type
Book
Call Number
REF GH 100 BAS 2004

Copies

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NICU Tracheostomy: A Self-instructional learning package

https://cwslc.andornot.com/en/permalink/catalog112258
Schafer, Karen, Cain, Debbie. [Vancouver, BC?]: BC Women's Hospital & Health Centre , 2010.
Material Type
Book
Call Number
REF EB 800 SCH 2010
Availability
5 copies, 4 available
Working through this Self-Instructional Learning Package will help you acquire the knowledge necessary to provide safe, appropriate nursing care to infants with tracheostomies.
Author
Schafer, Karen
Cain, Debbie
Place of Publication
[Vancouver, BC?]
Publisher
BC Women's Hospital & Health Centre
Publication Date
2010
Physical Description
Softcover: 33 p.
Subject
Intensive Care Units-Neonatal. Infants
Abstract
Working through this Self-Instructional Learning Package will help you acquire the knowledge necessary to provide safe, appropriate nursing care to infants with tracheostomies.
Language
English
Material Type
Book
Call Number
REF EB 800 SCH 2010

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 17, 2015
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Leading the lean healthcare journey: Driving culture change to increase value

https://cwslc.andornot.com/en/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 WEL 2011
Availability
27 copies, 26 available
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Paperback: 279 p.
Subject
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Call Number
REF AA 120 WEL 2011

Copies

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Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience

https://cwslc.andornot.com/en/permalink/catalog112908
Kenney, Charles. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 KEN 2011
Availability
25 copies, 23 available
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The…
Author
Kenney, Charles
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Hardcover: 222 p.
Subject
Lean Leader Development
Abstract
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The Quality Leader by adopting the Toyota Production System as its management method
ISBN
9781563273759
Language
English
Material Type
Book
Call Number
REF AA 120 KEN 2011

Copies

Copy 5 BC Children's and Women's Study and Learning Commons REF On Loan, due Thursday, July 9, 2015
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Womack, Jim. Cambridge, MA: Lean Enterprise Institute, Inc , 2011.
Material Type
Book
Call Number
REF AA 120 WOM 2011
Availability
5 copies, 5 available
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
Author
Womack, Jim
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute, Inc
Publication Date
2011
Physical Description
Paperback: 348 p.
Subject
Lean Leader Development
Abstract
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way of creating value.
ISBN
9781934109151
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2011

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd.
Material Type
Book
Call Number
REF AA 120 MAN 2010
Availability
4 copies, 4 available
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Author
Mann, David
Edition
2nd
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2010
Physical Description
Softcover: 296 p.
Subject
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2010

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Thinking LEAN at ThedaCare: Strategy deployment

https://cwslc.andornot.com/en/permalink/catalog112927
ThedaCare Center for Healthcare Value , 2011.
Material Type
Video
Call Number
REF AA 120 THE 2011
Availability
1 copy, 1 available
In this DVD, you will see ThedaCare's leading lean practices at their system-level boardroom (the "visual room") and at multiple locations throughout Appleton Medical Center. You will hear directly from the leading figures in the development of the ThedaCare Improvement System: Dr. John Toussaint, …
Publisher
ThedaCare Center for Healthcare Value
Publication Date
2011
Physical Description
DVD
Subject
Lean Leader Development
Abstract
In this DVD, you will see ThedaCare's leading lean practices at their system-level boardroom (the "visual room") and at multiple locations throughout Appleton Medical Center. You will hear directly from the leading figures in the development of the ThedaCare Improvement System: Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, and Dr. Dean Gruner, CEO of ThedaCare. You will also see and hear other leaders, from the hospital COO to a unit-level nursing manager, describe how strategy deployment creates alignment throughout the organization.
The DVD illustrates how ThedaCare's "true north" objectives are translated to multiple departments. You will also see how leaders use standardized visual boards to track key metrics, rapid improvement events, and staff suggestions - all aimed at providing the best patient care.
Language
English
Material Type
Video
Call Number
REF AA 120 THE 2011

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Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://cwslc.andornot.com/en/permalink/catalog113485
Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012.
Material Type
Book
Call Number
REF AA 120 WOR 2012
Availability
19 copies, 19 available
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
Author
Worth, Judy
Shuker, Tom
Keyte, Beau
Ohaus, Karl, et. al.
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2012
Physical Description
Hardcover: 161 pages
Subject
Lean Leader Development
Abstract
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.
ISBN
9781934109366
Language
English
Material Type
Book
Call Number
REF AA 120 WOR 2012

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog120122
Mann, David. New York, NY: Taylor & Francis Group , 2015. 3rd ed.
Material Type
Book
Call Number
REF AA 120 MAN 2015
Availability
1 copy, 1 available
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Author
Mann, David
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2015
Physical Description
Softcover, 367 p., ill.
Subject
Lean Leader Development
Abstract
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ? and start again.
ISBN
9781482243239
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Insulin adjustment for pregnancy: Self-directed learning module

https://cwslc.andornot.com/en/permalink/catalog108807
Kozak, Sharon, Learning & Development, Children's & Women's Health Centre of BC. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2010.
Material Type
Book
Call Number
REF GH 100 KOZ 2010
Availability
1 copy, 1 available
Written by a Prenatal Clinical Ecucator, this module assists registered nurses working in the Diabetes in Pregnancy Clinic to acquire the necessary knowledge in order to perform insulin adjustment in pregnancy. This is intended as an introduction, and must be complemented by supervised clinical exp…
Author
Kozak, Sharon
Learning & Development, Children's & Women's Health Centre of BC
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2010
Physical Description
Spiral bound paperback: 88 pages
Subject
Pregnancy/Childbirth. Obstetrics
Insulin
Diabetes Mellitus
Diabetes
Nursing
Abstract
Written by a Prenatal Clinical Ecucator, this module assists registered nurses working in the Diabetes in Pregnancy Clinic to acquire the necessary knowledge in order to perform insulin adjustment in pregnancy. This is intended as an introduction, and must be complemented by supervised clinical experience, as per hospital policy.
Language
English
Material Type
Book
Call Number
REF GH 100 KOZ 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Images
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