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Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://cwslc.andornot.com/en/permalink/catalog113485

Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012.

Material Type: Book

Call Number: REF AA 120 WOR 2012

Availability: 19 copies, 19 available

Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…

Author: Worth, Judy; Shuker, Tom; Keyte, Beau; Ohaus, Karl, et. al.

Place of Publication: Cambridge, MA

Publisher: Lean Enterprise Institute

Publication Date: 2012

Physical Description: Hardcover: 161 pages

Subject: Lean Leader Development

Abstract: Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.

ISBN: 9781934109366

Language: English

Material Type: Book

Call Number: REF AA 120 WOR 2012

Copies

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