Skip header and navigation
C&W Library Catalogue

Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.

Revise Search

2 records – page 1 of 1.

Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Show Less

Lean thinking: Banish waste and create wealth in your corporation

https://cwslc.andornot.com/en/permalink/catalog112900
Womack, James P., Jones, Daniel T. [Toronto, ON]: Free Press , 2009.
Material Type
Book
Call Number
REF AA 120 WOM 2009
Availability
20 copies, 20 available
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light …
Author
Womack, James P.
Jones, Daniel T.
Place of Publication
[Toronto, ON]
Publisher
Free Press
Publication Date
2009
Physical Description
Hardcover: 396 p.
Subject
Lean Leader Development
Abstract
In the revised and updated edition of Lean Thinking: Banish Waste and Create Wealth in Your Corporation, authors James P. Womack and Daniel T. Jones provide a thoughtful expansion upon their value-based business system based on the Toyota model. Along the way they update their action plan in light of new research and the increasing globalization of manufacturing, and they revisit some of their key case studies (most of which still derive, however, from the automotive, aerospace, and other manufacturing industries).
ISBN
9780743249270
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2009

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 5 BC Children's and Women's Study and Learning Commons REF Available
Copy 6 BC Children's and Women's Study and Learning Commons REF Available
Copy 7 BC Children's and Women's Study and Learning Commons REF Available
Copy 8 BC Children's and Women's Study and Learning Commons REF Available
Copy 9 BC Children's and Women's Study and Learning Commons REF Available
Copy 10 BC Children's and Women's Study and Learning Commons REF Available
Copy 11 BC Children's and Women's Study and Learning Commons REF Available
Copy 12 BC Children's and Women's Study and Learning Commons REF Available
Copy 13 BC Children's and Women's Study and Learning Commons REF Available
Copy 14 BC Children's and Women's Study and Learning Commons REF Available
Copy 15 BC Children's and Women's Study and Learning Commons REF Available
Copy 16 BC Children's and Women's Study and Learning Commons REF Available
Copy 17 BC Children's and Women's Study and Learning Commons REF Available
Copy 18 BC Children's and Women's Study and Learning Commons REF Available
Copy 19 BC Children's and Women's Study and Learning Commons REF Available
Copy 20 BC Children's and Women's Study and Learning Commons REF Available
Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less