Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:; The Imposs…
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This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn tal…
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What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to mai…
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he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still …
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This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life,…
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Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
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In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
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Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researcher…
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A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.
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The Roar Behind the Silence provides information, inspiration and practical suggestions to support maternity care workers, policy makers, and maternity care funders across the world in their quest to deliver sensitive, compassionate and high quality maternity services.
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Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
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Advances in genetic research have captured the attention of the media and the public through reports about genetically caused diseases and behaviours. However, all too often the coverage of scientists' innovations has implied that genetic factors alone are responsible for effects ranging from perso…
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Happiness is not the belief that we don?t need to change; it is the realization that we can.; Our most commonly held formula for success is broken. Conventional wisdom holds that once we succeed, we?ll be happy; that once we get that great job, win that next promotion, lose those five pounds, happi…
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This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
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After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior …
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The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors? clarion call that teams should be the basic unit of organization for most businesses ha…
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For most leaders today, complexity is outpacing their personal and collective development. Most leaders are in over their heads, whether they know it or not. The most successful organizations over time are the best led. While this has always been true, today escalating global complexity puts leader…
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"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
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The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
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