Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
This book considers how health care is structured to develop and to apply evidence--from health profession training and infrastructure development to advances in research methodology, patient engagement, payment schemes, and measurement--and highlights opportunities for the creation of a sustainabl…
This book provides an approach for delivering more effective—and cost effective—behavioral health services. It offeres solutions to help improve the service delivery process, fine-tune behavioral health care needs assessments, match the level of care you provide to patients' needs and…
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The goal of Women-Centred Care is to ensure that all girls and women receive evidence based care that respects their social, economic, physical, cultural and spiritual realties. This curriculum is based on the Framework for Women-Centred Health and is designed to support health care providers in de…
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This straightforward guide explains what Lean is, how it works, and how to implement the strategy at your organization.
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For many who work in health care today, overwhelming business pressures and perceived barriers to change have nearly extinguished their flame of passion to help others. In this book, author Quint Studer shares his personal story and provides specific prescriptive tools and practices to create and s…
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After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior …
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Volunteers with the Child Life Department at BC Children's Hospital talk about their experiences.
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In this resource the author explores activies and games as an instructional method for teaching adults. It shows you how to customize more than thirty different kinds of games and activiites that fit the circumstances perfectly and that can be designed in mere minutes.
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This book provides the tools for leaders and teams to develop a common language and shared protocol and a learning and development orientation towards people. These critical dynamics support the entire culture becoming a "feedback-rich, high-performance" organization. It guides leaders, managers, a…
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"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
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Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questi…
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"Lean Six Sigma for Service" offers statistical tools and Lean tools that will reduce costs and speed up service processes and transactions.
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This book is for anyone who has to design a newsletter, job ad, flyer, business card, memo, report or whatever, but has no idea what separates good design from bad.
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A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour an…
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Medicines By Design aims to explain how scientists unravel the many different ways medicines work in the body and how this information guides the hunt for drugs of the future. Pharmacology is a broad discipline encompassing every aspect of the study of drugs, including their discovery and developme…
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
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A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
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The Analyze, Design, Develop, Implement, and Evaluate (ADDIE) process is used to introduce an approach to instruction design that has a proven record of success. The purpose of this book is to focus on fundamental ADDIE principles, written with a minimum of professional jargon. This is not an attem…
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Health care providers often overestimate their ability to communicate effectively in a way that ensures a patient's understanding. This puts compliance, safety, and outcomes at risk. This book aims to raise awareness, improve assessment, and help practitioners to adapt to patients' communication ne…
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An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
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