Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:; The Imposs…
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This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life,…
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This book completely reimagines the smile sheet as an essential tool to drive performance improvement. Traditional smile sheets (i.e., learner response forms, student reaction forms) don't work! Decades of practice shows them to have negligible benefits. Scientific studies prove that traditional sm…
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The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
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This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn tal…
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Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
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What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to mai…
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When done well, diversity, equity, and inclusion (DEI) training creates space for courageous conversations that acknowledge hard truths around systemic inequities and explores topics that touch on people?s vulnerabilities in all facets of their lives. For those of you who do this work, there has no…
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While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom…
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An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
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This book provides an approach for delivering more effective—and cost effective—behavioral health services. It offeres solutions to help improve the service delivery process, fine-tune behavioral health care needs assessments, match the level of care you provide to patients' needs and…
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Practical tips, tools, and insight on successful team and group coaching engagements; As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coac…
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Goleman looks at today's scarcest resource and the secret to high performance and fulfillment: attention. Goleman analyzes attention research as a threesome: inner, other, and outer focus. He shows why we need all three kinds of focus, as demonstrated by case studies from fields such as competitive…
Copy 1 BC Children's and Women's Study and Learning Commons REF | On Loan, due Tuesday, June 4, 2024 |
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior …
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Used for self-development, mentoring, coaching, triad work, teamwork, and organizational learning system within the health system. Over 500+ coaching questions, 40+ exercises, tools and assessments. Multi-purpose resource for leadership development.
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The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors? clarion call that teams should be the basic unit of organization for most businesses ha…
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This book examines how expert critical care nurses use scientific knowledge, professional experience, and a careful attention to each patient's changing condition to provide excellent nursing care. Based on descriptive interviews and observational studies of 205 nurses, it helps readers at all leve…
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As a botanist, Robin Wall Kimmerer has been trained to ask questions of nature with the tools of science. As a member of the Citizen Potawatomi Nation, she embraces the notion that plants and animals are our oldest teachers. In Braiding Sweetgrass, Kimmerer brings these two lenses of knowledge toge…
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Tri-namics is an organizational learning framework. This book brings together leading edge management and leadership theories and models. With accountability frameworks included and over 100 tools, assessments, and provocative questions it is used by individuals, mentor or coach partners, teams and…
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