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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
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Vincent, Charles. London, UK: Churchill Livingstone , 2006.
Material Type
Book
Call Number
REF BE 100 VIN 2006
Availability
1 copy, 1 available
The book will be valuable for clinical staff who want to understand patient safety and make their own unit safer.
Author
Vincent, Charles
Place of Publication
London, UK
Publisher
Churchill Livingstone
Publication Date
2006
Physical Description
Softcover: 254 p.
Subject
Public Health and Safety
Accident Prevention
Abstract
The book will be valuable for clinical staff who want to understand patient safety and make their own unit safer.
ISBN
9780443101205
Language
English
Material Type
Book
Call Number
REF BE 100 VIN 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less