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8 records – page 1 of 1.

Survival guide to managing employees from hell: Handling idiots, whiners, slackers, and other workplace demons

https://cwslc.andornot.com/en/permalink/catalog110156
Scott, Gini Graham. New York, NY: AMACOM/American Management Association , 2006.
Website
http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf
Material Type
Book
Call Number
REF BD 620 SCO 2006
Availability
1 copy, 1 available
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:; The Imposs…
Website
http://www.nsdrc.org/AttachedFiles/Child%20and%20Youth%20Resource%20Guide%20Sept%2019_2004.pdf
Author
Scott, Gini Graham
Place of Publication
New York, NY
Publisher
AMACOM/American Management Association
Publication Date
2006
Physical Description
Paperback, 230 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:
The Impossible "I"s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing
The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone
The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time
I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues
ISBN
081447408X
Language
English
Material Type
Book
Call Number
REF BD 620 SCO 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Websites
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Business of kindness: Creating work environments where people thrive

https://cwslc.andornot.com/en/permalink/catalog109719
McIvor, Olivia. Lions Bay, BC: Fairwinds Press , 2006.
Material Type
Book
Call Number
REF BD 620 MCI 2006
Availability
1 copy, 1 available
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
Author
McIvor, Olivia
Place of Publication
Lions Bay, BC
Publisher
Fairwinds Press
Publication Date
2006
Physical Description
Paperback, 241 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
The Business of Kindnessâ„¢ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
ISBN
0968214991
Language
English
Material Type
Book
Call Number
REF BD 620 MCI 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Images
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A people lens: 101 ways to move your organization forward

https://cwslc.andornot.com/en/permalink/catalog111058
Volunteer Vancouver. [Vancouver, BC?]: Volunteer Vancouver , 2009.
Material Type
Book
Call Number
REF BD 600 PEO 2009
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
Corporate Author
Volunteer Vancouver
Place of Publication
[Vancouver, BC?]
Publisher
Volunteer Vancouver
Publication Date
2009
Physical Description
Paperback: 71 p.
Subject
Job Satisfaction
Work Behaviour
Volunteers
Abstract
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
Language
English
Material Type
Book
Call Number
REF BD 600 PEO 2009
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Now, discover your strengths

https://cwslc.andornot.com/en/permalink/catalog109461
Buckingham, Marcus, Clifton, Donald. New York, NY: The Free Press , 2001.
Material Type
Book
Call Number
REF AA 500 BUC 2001
Availability
3 copies, 3 available
This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn tal…
Author
Buckingham, Marcus
Clifton, Donald
Place of Publication
New York, NY
Publisher
The Free Press
Publication Date
2001
Physical Description
Paperback; 260 p.
Subject
Administration
Work Behaviour
Job Satisfaction
Abstract
This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn talents.
ISBN
0743201140
Language
English
Material Type
Book
Call Number
REF AA 500 BUC 2001

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
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Who moved my cheese? An a-mazing way to deal with change in your work and in your life

https://cwslc.andornot.com/en/permalink/catalog109638
Johnson, Spencer. New York, NY: G.P. Putnam's Sons , 2002.
Material Type
Book
Call Number
REF BD 620 JOH 2002
Availability
1 copy, 1 available
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life,…
Author
Johnson, Spencer
Place of Publication
New York, NY
Publisher
G.P. Putnam's Sons
Publication Date
2002
Physical Description
Hardcover, 96 pages
Subject
Work Behaviour
Abstract
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life, especially at work. Change occurs whether a person is ready or not, but the author affirms that it can be positive. His principles are to anticipate change, let go of the old, and do what you would do if you were not afraid.
ISBN
0399144463
Language
English
Material Type
Book
Call Number
REF BD 620 JOH 2002

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Art of focused conversation: 100 ways to access group wisdom in the workplace

https://cwslc.andornot.com/en/permalink/catalog110935
Stanfield, Brian (Editor). Gabriola Island, BC: New Society Publishers , 2000.
Material Type
Book
Call Number
REF BD 620 STA 2000
Availability
1 copy, 1 available
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
Author
Stanfield, Brian (Editor)
Place of Publication
Gabriola Island, BC
Publisher
New Society Publishers
Publication Date
2000
Physical Description
Paperback, 224 p.
Subject
Work Behaviour
Abstract
Provides 100 sample workplace conversations designed to improve organizational communications in many situations including; reviewing, evaluating, planning, coaching, mentoring, data interpretation, decision-making, managing and supervising, reflection and celebration.
ISBN
9780865714168
Language
English
Material Type
Book
Call Number
REF BD 620 STA 2000

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
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Quiet leadership: Help people think better -- don't tell them what to do: Six steps to transforming performance at work

https://cwslc.andornot.com/en/permalink/catalog109531
Rock, David. New York, NY: Collins , 2006. 1st edition.
Material Type
Book
Call Number
REF AA 75 ROC 2006
Availability
37 copies, 34 available
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Author
Rock, David
Edition
1st edition
Place of Publication
New York, NY
Publisher
Collins
Publication Date
2006
Physical Description
Hardcover: 262 p.
Softcover: 262 p.
Subject
Administration
Leadership/Coaching
Abstract
Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
March 24/14 - Item 011999 marked as missing
March 24/14 - Item 012190 marked as missing
ISBN
0060835907
Language
English
Material Type
Book
Call Number
REF AA 75 ROC 2006

Copies

Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 13 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
Copy 19 BC Children's and Women's Study and Learning Commons REF On Loan, due Thursday, June 9, 2016
Copy 31 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
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Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 5 BC Children's and Women's Study and Learning Commons Missing Available
Copy 6 BC Children's and Women's Study and Learning Commons Missing Available
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8 records – page 1 of 1.