Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
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"The Public Health Memory Jogger II" provides quality control and management & planning tools for public health agencies to continously improve the quality of their organization.
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The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The…
Copy 5 BC Children's and Women's Study and Learning Commons REF | On Loan, due Thursday, July 9, 2015 | ||
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Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
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A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
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A resource for helping hospitals, clinics, physicians and medical teams to learn about and implement quality improvement processes.
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This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
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"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
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The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
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This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Copy 13 BC Children's and Women's Study and Learning Commons REF | On Loan, due Monday, March 2, 2015 | ||
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The book Lean Six Sigma in Sickness and in Health seeks to explain, using a healthcare illustration, Beyond Lean Six Sigma techniques in a thorough but entertaining and easy-to-understand way. The easy-to-digest format is perfect for executive managers scanning for the right management initiative, …
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"Making Hospitals Work" provides a roadmap to healthcare leaders who are seeking to create a lean hospital.
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