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Start with why: How great leaders inspire everyone to take action

https://cwslc.andornot.com/en/permalink/catalog112839
Sinek, Simon. New York, NY: Penguin Group , 2009.
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Material Type
Book
Call Number
REF AA 75 SIN 2009
Availability
4 copies, 3 available
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
  1 image     1 website  
Website
http://www.startwithwhy.com/Portals/0/Downloads/StartWithWHYChapter.pdf
Author
Sinek, Simon
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
2009
Physical Description
Paperback: 246 pages
Subject
Leadership/Coaching
Abstract
This book offers an unconventional perspective that explains why some people and organizations are more innovative, more profitable, command greater loyalties from customers and employees alike and, most importantly, are able to repeat their success over and over.
ISBN
9781591846444
Language
English
Material Type
Book
Call Number
REF AA 75 SIN 2009

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF On Loan, due Friday, April 3, 2020
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Websites
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Power of curiosity: How to have real conversations that create collaboration, innovation and understanding

https://cwslc.andornot.com/en/permalink/catalog113267
Taberner, Kathy, Taberner Siggins, Kirsten. New York, NY: Morgan James Publishing , 2015.
Material Type
Book
Call Number
REF AA 75 TAB 2015
Availability
25 copies, 23 available
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally t…
Author
Taberner, Kathy
Taberner Siggins, Kirsten
Place of Publication
New York, NY
Publisher
Morgan James Publishing
Publication Date
2015
Physical Description
Paperback, 153 pages
Subject
Leadership/Coaching
Abstract
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally to us as kids, but gets buried so easily beneath our busy, multitasking lifestyles. The good news is that we just have to relearn what we already know! In The Power of Curiosity, mother-daughter executive coaching team introduce the Curiosity Skills and a full, step-by-step process to use anytime, even in potentially challenging conversations arise. You will learn: How to be fully present in every conversation, even when distractions abound; The five listening choices you always have available to you, whether at home, work, or school; Specific calming strategies to access when negative emotions run high; A step-by-step process to transform potential conflict into relationship-building opportunities.
ISBN
9781630473945
Language
English
Material Type
Book
Call Number
REF AA 75 TAB 2015

Copies

Copy 13 BC Children's and Women's Study and Learning Commons REF On Loan, due Thursday, April 2, 2020
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Leading with questions: How leaders find the right solutions by knowing what to ask

https://cwslc.andornot.com/en/permalink/catalog113888
Marquardt, Michael J. San Francisco, CA: Jossey-Bass , 2014.
Material Type
Book
Call Number
REF AA 75 MAR 2014
Availability
2 copies, 2 available
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging is…
Author
Marquardt, Michael J.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2014
Physical Description
Hardcover, 320 p.
Subject
Leadership/Coaching
Abstract
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations.
ISBN
9781118658130
Language
English
Material Type
Book
Call Number
REF AA 75 MAR 2014

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Team performance in health care: Assessment and development

https://cwslc.andornot.com/en/permalink/catalog112022
Heinemann, Gloria D. (ed.), Zeiss, Antonette M. (ed.). New York, NY: Kluwer Academic/Plenum Publishers , 2002.
Material Type
Book
Call Number
REF AA 75 HEI 2002
Availability
1 copy, 1 available
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disci…
Author
Heinemann, Gloria D. (ed.)
Zeiss, Antonette M. (ed.)
Place of Publication
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Publication Date
2002
Physical Description
Hardcover: 404 p.
Subject
Leadership/Coaching
Abstract
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disciplines, and interdependence in health care as necessary for health professionals to provide quality treatment and care to patients with complex, chronic problems.
This text also covers the evaluation of quality in the delivery of care and services. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
0-306-46707-0
Language
English
Material Type
Book
Call Number
REF AA 75 HEI 2002

Copies

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Switch: How to change things when change is hard

https://cwslc.andornot.com/en/permalink/catalog111413
Heath, Chip, Heath, Dan. [Toronto, ON]: Random House Canada , 2010.
Material Type
Book
Call Number
REF AA 75 HEA 2010
Availability
2 copies, 2 available
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
Author
Heath, Chip
Heath, Dan
Place of Publication
[Toronto, ON]
Publisher
Random House Canada
Publication Date
2010
Physical Description
Hardcover: 305 p.
Subject
Leadership/Coaching
Change Management
Abstract
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
ISBN
978-0307357274
Language
English
Material Type
Book
Call Number
REF AA 75 HEA 2010

Copies

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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Clear leadership: How outstanding leaders make themselves understood, cut through the mush, and help everyone get real at work

https://cwslc.andornot.com/en/permalink/catalog111173
Bushe, Gervase R. Mountain View, CA: Davies-Black Publishing , 2001.
Material Type
Book
Call Number
REF AA 75 BUS 2001
Availability
5 copies, 4 available
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to cr…
Author
Bushe, Gervase R.
Place of Publication
Mountain View, CA
Publisher
Davies-Black Publishing
Publication Date
2001
Physical Description
Hardcover: 250 pages
Subject
Leadership/Coaching
Abstract
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to create honest conversations that strengthen their team's ability to solve problems, make decisions, deal with conflict, assess performance, serve customers, and manager change.
ISBN
9780891061526
Language
English
Material Type
Book
Call Number
REF AA 75 BUS 2001

Copies

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Planning programs for adult learners: A practical guide for educators, trainers, and staff developers

https://cwslc.andornot.com/en/permalink/catalog112445
Caffarella, Rosemary S. San Francisco, CA: Jossey-Bass , 2002. 2nd ed.
Material Type
Book
Call Number
REF AA 75 CAF 2002
Availability
7 copies, 6 available
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the…
Author
Caffarella, Rosemary S.
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2002
Physical Description
Softcover: 403 p.
Subject
Leadership/Coaching
Abstract
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the importance of addressing power dynamics and ethical issues encountered in the planning process, and current information about incorporating technology into the development and practice of adult education and training programs.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
Language
English
Material Type
Book
Call Number
REF AA 75 CAF 2002

Copies

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Social intelligence: The revolutionary new science of human relationships

https://cwslc.andornot.com/en/permalink/catalog113889
Goleman, Daniel. New York, NY: Bantam Books , 2006.
Material Type
Book
Call Number
REF CF 100 GOL 2006
Availability
3 copies, 2 available
Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with p…
Author
Goleman, Daniel
Place of Publication
New York, NY
Publisher
Bantam Books
Publication Date
2006
Physical Description
Softcover,
Subject
Relationships
Intelligence
Abstract
Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies?down to the level of our genes?for good or ill. In Social Intelligence, Daniel Goleman explores an emerging new science with startling implications for our interpersonal world. Its most fundamental discovery: we are designed for sociability, constantly engaged in a ?neural ballet? that connects us brain to brain with those around us.
ISBN
9780553384499
Language
English
Material Type
Book
Call Number
REF CF 100 GOL 2006

Copies

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Becoming a conflict competent leader : How you and your organization can manage conflict effectively

https://cwslc.andornot.com/en/permalink/catalog113522
Runde, Craig E., Flanagan, Tim A. , 2013. 2nd ed.
Material Type
Book
Call Number
REF AA 75 RUN 2013
Availability
5 copies, 3 available
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
Author
Runde, Craig E.
Flanagan, Tim A.
Edition
2nd ed.
Publication Date
2013
Physical Description
xi, 301 pages : illustrations ; 24 cm
Subject
Leadership/Coaching
Conflict Resolution
Abstract
The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies.
ISBN
9781118370421
Language
English
Material Type
Book
Call Number
REF AA 75 RUN 2013

Copies

Copy 4 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, March 13, 2018
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Curriculum development in nursing education

https://cwslc.andornot.com/en/permalink/catalog112443
Iwasiw, Carroll L., Goldenberg, Dolly, Andrusyszyn, Mary-Anne. Sudbury, MA: Jones and Bartlett Publishers , 2009. 2nd ed.
Material Type
Book
Call Number
REF AA 75 IWA 2009
Availability
1 copy, 1 available
The second edition of this book has been completely revised and updated and includes an expanded focus on developing a context-relevant curriculum. A major determinant in any nursing education curriculum is the context in which the curriculum is developed and offered. This context is the profession…
Author
Iwasiw, Carroll L.
Goldenberg, Dolly
Andrusyszyn, Mary-Anne
Edition
2nd ed.
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2009
Physical Description
Softcover: 355 p.
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
The second edition of this book has been completely revised and updated and includes an expanded focus on developing a context-relevant curriculum. A major determinant in any nursing education curriculum is the context in which the curriculum is developed and offered. This context is the professional, societal, health care, and educational situations to which the curriculum must respond, and is what makes each school's curriculum unique. This book helps nurse educators create a program of study that will meet the contextual needs of their individual setting.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
Language
English
Material Type
Book
Call Number
REF AA 75 IWA 2009

Copies

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The Zuckerman parker handbook of developmental and behavioral pediatrics for primary care

https://cwslc.andornot.com/en/permalink/catalog112642
Augustyn, Marilyn, Zuckerman, Barry, Caronna, Elizabeth B. Philadelphia, PA: Lippincott Williams & Wilkins , 2011. 3rd ed.
Material Type
Book
Call Number
REF GK 100 AUG 2011
Availability
1 copy, 1 available
Written by leading experts in the field, this handbook provides the practicing pediatric clinician with quick reference to a wide range of diagnoses.
Author
Augustyn, Marilyn
Zuckerman, Barry
Caronna, Elizabeth B.
Edition
3rd ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2011
Physical Description
Softcover: 501 p.
Subject
Children's Health. Pediatrics
Psychological
UBC MD Undergrad
Abstract
Written by leading experts in the field, this handbook provides the practicing pediatric clinician with quick reference to a wide range of diagnoses.
ISBN
9781608319145
Language
English
Material Type
Book
Call Number
REF GK 100 AUG 2011

Copies

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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 BYR 2013
Availability
1 copy, 1 available
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Author
Byrne, Art
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2013
Physical Description
Hardcover, 201 p., no ill.
Subject
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Call Number
AA 120 BYR 2013

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Evidence-based Medicine:: How to Practice and Teach EBM

https://cwslc.andornot.com/en/permalink/catalog124063
Nursing Executive Centre. Oxford, UK: Elsevier , 2019. 5th.
Material Type
Book
Call Number
REF JC 501 STR 2019
Availability
1 copy, 1 available
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual o…
Corporate Author
Nursing Executive Centre
Edition
5th
Place of Publication
Oxford, UK
Publisher
Elsevier
Publication Date
2019
Physical Description
Softcover: 324 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Evidence-Based Medicine
Abstract
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual or ungrounded opinion as a basis for practice, and instead stresses the use of protocols and procedures substantiated by evidence. Changing bedside practice is no easy undertaking. Ultimately, establishing and maintaining EBP requires a shift in culture. Few nursing programs have historically emphasized evidence. Many hospitals are starting from scratch as they encourage nurses to read, evaluate, and use evidence in their daily practice. Evidence-Based Nursing Practice provides lessons for establishing a culture of evidence, with an emphasis on nurse-led EBP. Such lessons were gleaned from hospitals that have successfully sustained an EBP program, as well as those that are in the nascent stages.
ISBN
9780-7020-62964
Language
English
Material Type
Book
Call Number
REF JC 501 STR 2019

Copies

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The developing human: Clinical oriented embryology

https://cwslc.andornot.com/en/permalink/catalog112676
Moore, Keith L., Persaud, T.V.N. Philadelphia, PA: Saunders Elsevier , 2008. 8th Ed.
Material Type
Book
Call Number
REF AB 55 MOO 2008
Availability
1 copy, 1 available
This text examines all aspects of human development, emphasizing both basic concepts and relevant clinical problems. The book presents a week-by-week and stage-by-stage view of how fetal organs and systems develop, why and when birth defects occur, and what roles the placenta and fetal membranes pl…
Author
Moore, Keith L.
Persaud, T.V.N.
Edition
8th Ed.
Place of Publication
Philadelphia, PA
Publisher
Saunders Elsevier
Publication Date
2008
Physical Description
Softcover: 522 pages
Subject
Embryology
UBC MD Undergrad
Abstract
This text examines all aspects of human development, emphasizing both basic concepts and relevant clinical problems. The book presents a week-by-week and stage-by-stage view of how fetal organs and systems develop, why and when birth defects occur, and what roles the placenta and fetal membranes play in development.
ISBN
9781416037064
Language
English
Material Type
Book
Call Number
REF AB 55 MOO 2008

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The developing human: Clinical oriented embryology

https://cwslc.andornot.com/en/permalink/catalog123798
Moore, Keith L., Persaud, T.V.N. Philadelphia, PA: Saunders Elsevier , 2020. 11th Ed.
Material Type
Book
Call Number
REF AB 55 MOO 2020
Availability
1 copy, 1 available
Extensively revised toincorporate recent research and current clinical practice ,The Developing Human: Clinically Oriented Embryology, 11th Edition,covers all aspects of normal and abnormal embryonic and fetal development. In a clear, concise manner and lavishly illustrated throughout, this textboo…
Author
Moore, Keith L.
Persaud, T.V.N.
Edition
11th Ed.
Place of Publication
Philadelphia, PA
Publisher
Saunders Elsevier
Publication Date
2020
Physical Description
Softcover: 503 pages
Subject
Embryology
UBC MD Undergrad
Abstract
Extensively revised toincorporate recent research and current clinical practice ,The Developing Human: Clinically Oriented Embryology, 11th Edition,covers all aspects of normal and abnormal embryonic and fetal development. In a clear, concise manner and lavishly illustrated throughout, this textbook is designed to successfully meet the needs of medical and health sciences profession students, as well as those in graduate programs. It provides aneasy-to-digest, comprehensive review of what can be a complex and challenging subject .BONUS online features such asmultiple-choice questions and narrated animations further support student success.
ISBN
9780-323-611541
Language
English
Material Type
Book
Call Number
REF AB 55 MOO 2020

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Crucial Conversations: Tools for Talking When Stakes are High

https://cwslc.andornot.com/en/permalink/catalog123899
Rowland, Deborah. New York: McGraw Hill , 2012. 2nd.
Material Type
Book
Call Number
REF AA 84 PAT 2012
Availability
1 copy, 1 available
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
Author
Rowland, Deborah
Edition
2nd
Place of Publication
New York
Publisher
McGraw Hill
Publication Date
2012
Physical Description
Paperback, 243 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
ISBN
978007-1771320
Language
English
Material Type
Book
Call Number
REF AA 84 PAT 2012

Copies

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We don't make widgets: Overcoming the myths that keep government from radically improving

https://cwslc.andornot.com/en/permalink/catalog120123
Miller, Ken. Washington, DC: Governing Books , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 MIL 2013
Availability
1 copy, 1 available
Author
Miller, Ken
Edition
1st ed.
Place of Publication
Washington, DC
Publisher
Governing Books
Publication Date
2013
Physical Description
Paperback, 124 p., ill.
Subject
Communication
Leadership
Lean Leader Development
ISBN
9780872894808
Language
English
Material Type
Book
Call Number
AA 120 MIL 2013

Copies

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Coaching Out of the Box: Learner's Guide

https://cwslc.andornot.com/en/permalink/catalog121888
Hendren, Alison. Sechelt, BC: Coaching Out of the Box , 2013.
Material Type
Book
Availability
26 copies, 25 available
Author
Hendren, Alison
Place of Publication
Sechelt, BC
Publisher
Coaching Out of the Box
Publication Date
2013
Physical Description
103 pp
Subjects
Coaching
Leadership
Subject
Leadership/Coaching
Language
English
Material Type
Book

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Humble Inquiry: The Gentle Art of Asking Instead of Telling

https://cwslc.andornot.com/en/permalink/catalog125181
Schein, Edgar H, Schein, Peter A. Oakland, California: Berrett-Koehler Publishers , 2021. 2nd.
Material Type
Book
Call Number
REF AA 510 SCH 2021
Availability
3 copies, 3 available
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!; We live, say Edgar and Peter S…
Author
Schein, Edgar H
Schein, Peter A
Edition
2nd
Place of Publication
Oakland, California
Publisher
Berrett-Koehler Publishers
Publication Date
2021
Physical Description
192 pp
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!
We live, say Edgar and Peter Schein, in a culture of ?tell.? All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions?it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.
The Scheins define Humble Inquiry as ?the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.? It was inspired by Edgar?s twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.
In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.
ISBN
978-1523092628
Language
English
Material Type
Book
Call Number
REF AA 510 SCH 2021

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