Author

Moore, Cathy

Publisher

Montesa Press

Publication Date

2017

Physical Description

406 pp

Subjects

Knowledge

Strategic planning

Subject

Learning

Abstract

For more than 30 years, Cathy Moore has been a passionate advocate for improving performance by respecting and deeply challenging people. She?s the creator of the action mapping model for training design, which she teaches to Fortune 500 companies, government agencies, international NGOs, and other organizations worldwide.

ISBN

9780999174500

Language

English

Call Number

REF KT 100 MOO 2017

Copies

Author

Kirkpatrick, Jim D

Kayser, Wendy

Place of Publication

New York

Publisher

AMACOM

Publication Date

2010

Physical Description

Paperback, 239 pages

Subject

Leadership/Coach

Mindful Change

Workplace Learning

Abstract

While upbeat lingo abounds about ?complementing strategic objectives? and ?driving productivity,? the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted ?business partnership model? has yet to be realized―and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. Readers on both sides of the ?courtroom? will learn how to stop viewing training as a cost center, and bridge the gulf between what learning functions deliver and what business units need to execute their strategies. A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now.

Challenging leaders to cultivate both their inner and outer skills necessary for success, Still Moving weaves together the ?being? and ?doing? states of leading change and emphasises the importance of a mindful stance and deep systemic perception within a leader. With the goal of collaborative, sustainable change, the book delves into a variety of important topics, including present-moment awareness, intentional response, edge and tension and emergent change. Compelling and provocative, Still Moving questions the conventional wisdom of much change theory and asks that leaders first work on their inner source in order to more effortlessly change the world around them.

ISBN

9780-8144-38145

Language

English

Material Type

Book

Call Number

REF AA 83 KIR 2010

Copies

Author

Gottfredson, Conrad

Mosher, Bob

Place of Publication

[United States]

Publisher

McGraw Hill

Publication Date

2011

Physical Description

255 pp

Subject

Learning

Abstract

Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.

ISBN

9780071703116

Language

English

Call Number

REF KT 100 GOT 2011

Copies

Author

Aehlert, Barbara

Edition

6th Edition

Place of Publication

Philadelphia, PA

Publisher

Mosby Jems Elsevier

Publication Date

2018

Physical Description

1 pocket reference; 99 pages

Subject

Electrocardiography. EKG

Abstract

Understanding ECGs has never been easier than withECGs Made Easy, 6th Edition! In compliance with the American Heart Association's 2015 ECC resuscitation guidelines, Barbara Aehlert's new edition offers clear explanations, a conversational tone, and a wealth of practice exercises to help students and professionals from a variety of medical fields learn how to accurately recognize and interpret basic dysrhythmias. Each heart rhythm covered in the book includes a sample ECG rhythm strip and a discussion of possible patient symptoms and general treatment guidelines. Other user-friendly features include:ECG Pearlswith insights based on real-world experience,Drug Pearlshighlighting the medications used to treat dysrhythmias,Clinical Correlationcall-outs,Lead Inapplicatinos,Stop & Reviewquestions, a comprehensive post-test with answers, and more. It's everything you need to master ECG interpretation with ease!

ISBN

978-0-323-40129-6

Language

English

Material Type

Book

Call Number

REF FD 200 AEH 2018

Copies

Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

McGraw Hill

Publication Date

2019

Physical Description

368 pp Hardcover

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.

Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.

In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.

Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.

ISBN

978-11978-0071812719

Language

English

Material Type

Book

Call Number

REF AA 120 BUZ 2013

Copies

Author

Elkeles, Tamar

Phillips, Jack

Place of Publication

London

Publisher

Routledge

Publication Date

2010

Physical Description

Paperback 334pp

Subject

Learning

Development

Abstract

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

ISBN

9780-7506-79251

Material Type

Book

Call Number

AA 85 ELK 2011

Copies

Author

Rowland, Deborah

Edition

2nd

Place of Publication

New York

Publisher

McGraw Hill

Publication Date

2012

Physical Description

Paperback, 243 pages

Subject

Leadership/Coach

Mindful Change

Workplace Learning

Abstract

The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

ISBN

978007-1771320

Language

English

Material Type

Book

Call Number

REF AA 84 PAT 2012

Copies

Author

Joseph, Bob

Place of Publication

New York, USA

Publisher

Seal Press

Publication Date

2019

Physical Description

160pp

Subjects

Anti-Racism

Diversity

Indigenous

Reconciliation

Abstract

Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.

Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.

ISBN

978-0995266520

Language

English

Material Type

Book

Call Number

REF NR 100 JOS 2018

Copies