Author

Carey, Raymond G.

Lloyd, Robert C.

Place of Publication

New York, NY

Publisher

Quality Resources

Publication Date

1995

Physical Description

Softcover: 194 p.

Subject

Lean Leader Development

Abstract

Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.

ISBN

9780527762933

Language

English

Material Type

Book

Call Number

REF AA 120 CAR 1995

Copies

Website

http://www.nap.edu/catalog.php?record_id=11903

Website Notes

Read online or download as PDF.

Author

Olsen, LeighAnne;

Aisner, Dara;

McGinnis, J. Michael (Eds).

Place of Publication

Washington, DC

Publisher

National Academies Press

Publication Date

2007

Physical Description

374 pages, 2 MB PDF file.

Subject

Health Care Delivery Systems

Evidence-Based Medicine

Abstract

This book considers how health care is structured to develop and to apply evidence--from health profession training and infrastructure development to advances in research methodology, patient engagement, payment schemes, and measurement--and highlights opportunities for the creation of a sustainable learning health care system that gets the right care to people when they need it and then captures the results for improvement. This book will be of primary interest to hospital and insurance industry administrators, health care providers, those who train and educate health workers, researchers, and policymakers.

ISBN

978-0-309-10300-8

Language

English

Material Type

Online