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Measuring quality improvement in healthcare: A guide to statistical process control applications

https://cwslc.andornot.com/en/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995.
Material Type
Book
Call Number
REF AA 120 CAR 1995
Availability
1 copy, 1 available
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Author
Carey, Raymond G.
Lloyd, Robert C.
Place of Publication
New York, NY
Publisher
Quality Resources
Publication Date
1995
Physical Description
Softcover: 194 p.
Subject
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Call Number
REF AA 120 CAR 1995

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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E-learning solutions on a shoestring: Help for the chronically underfunded trainer

https://cwslc.andornot.com/en/permalink/catalog110330
Bozarth, Jane. San Francisco, CA: John Wiley & Sons, Inc. , 2005.
Material Type
Book
Call Number
REF AA 320 BOZ 2005
Availability
1 copy, 1 available
This book provides the nuts-and-bolts information needed to incorporate e-learning solutions at minimal cost. The author offers strategies for building from-scratch programs, recycling, reusing, and repurposing resources; negotiating reasonable expenses for "store bought" e-learning products; and i…
Author
Bozarth, Jane
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Publication Date
2005
Physical Description
Paperback: 214 pages
Subject
E-Learning
Learning
Abstract
This book provides the nuts-and-bolts information needed to incorporate e-learning solutions at minimal cost. The author offers strategies for building from-scratch programs, recycling, reusing, and repurposing resources; negotiating reasonable expenses for "store bought" e-learning products; and incorporating real-world ideas for assembling tools, techniques, and strategies into workplace solutions.
ISBN
978-0787977122
Language
English
Material Type
Book
Call Number
REF AA 320 BOZ 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less