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Elevating frontline leadership: Best practices for improving nurse manager perfomance

https://cwslc.andornot.com/en/permalink/catalog113760
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2001.
Material Type
Book
Call Number
REF JC 500 NUR 2001
Availability
4 copies, 4 available
This text includes 15 practices for improving nurse manager performance. Areas include: Customized manager training; Manager peer mentoring; Desktop dashboards; Strategic planning protocols; Leadership triads; Manager assistants; Dedicated administrative support; Unit staffing associate, Nurse mana…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2001
Physical Description
Softcover: 318 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
This text includes 15 practices for improving nurse manager performance. Areas include: Customized manager training; Manager peer mentoring; Desktop dashboards; Strategic planning protocols; Leadership triads; Manager assistants; Dedicated administrative support; Unit staffing associate, Nurse manager time audit and gap analysis; Huddle briefing; New manager consult visits; Dedicated HR, Finance consultants; Manager selection guidelines; 360-Degree interviewing; and Early leadership identification.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2001

Copies

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Enhancing the patient experience: Best practices for achieving and sustaining high patient satisfaction

https://cwslc.andornot.com/en/permalink/catalog113773
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2012.
Material Type
Book
Call Number
REF JC 500 NUR 2012
Availability
3 copies, 3 available
The Nursing Executive Center's holistic strategy for improving the patient experience has three parts: cultivating caregiver empathy, overcoming universal process barriers to a patient- and family- centered experience, and diagnosing institution-specific process barriers. This book provides 20 best…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2012
Physical Description
128 p.
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
The Nursing Executive Center's holistic strategy for improving the patient experience has three parts: cultivating caregiver empathy, overcoming universal process barriers to a patient- and family- centered experience, and diagnosing institution-specific process barriers. This book provides 20 best practices that equip nurse leaders to bring the holistic strategy to life within their institutions.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2012

Copies

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Instilling frontline accountability: Best practices for enhancing individual investment in organizational goals

https://cwslc.andornot.com/en/permalink/catalog113757
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2011.
Material Type
Book
Call Number
REF JC 500 INS 2011
Availability
4 copies, 4 available
Text provides 15 best practices to enhance individual frontline staff investment in organizational goals and elevate institutional performance. The authors recommend a three-part framework to instill frontline accountability: 1) Enhance frontline staff members' line-of-sight between their discrete,…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2011
Physical Description
Softcover: 80 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
Text provides 15 best practices to enhance individual frontline staff investment in organizational goals and elevate institutional performance. The authors recommend a three-part framework to instill frontline accountability: 1) Enhance frontline staff members' line-of-sight between their discrete, day-to-day actions and the institution's overall performance against key goals. 2) Create a culture of shared responsibility in which nurses feel individual responsibility for not only their own patients but all outcomes and goals. 3) Provide frontline staff with a personal stake in organizational performance.
Language
English
Material Type
Book
Call Number
REF JC 500 INS 2011

Copies

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Canadian Perspectives on Advanced Practice Nursing

https://cwslc.andornot.com/en/permalink/catalog125189
Toronto, Canada: Canadian Scholars , 2020. 2nd.
Material Type
Book
Call Number
REF JC 500 STA 2020
Availability
1 copy, 1 available
This expanded second edition of Canadian Perspectives on Advanced Practice Nursing uses a case-study approach to understanding advanced practice nursing roles and competencies and their impact across all levels of the health care system. Focusing on the roles of clinical nurse specialists and nurse…
Editor
Staples, Eric
Pilon, Roger
Hannon, Ruth A.
Edition
2nd
Place of Publication
Toronto, Canada
Publisher
Canadian Scholars
Publication Date
2020
Physical Description
584 pp
Subjects
Nursing. Registered Nurse. RN
Leadership/Coaching
Advanced Practice Nursing
Abstract
This expanded second edition of Canadian Perspectives on Advanced Practice Nursing uses a case-study approach to understanding advanced practice nursing roles and competencies and their impact across all levels of the health care system. Focusing on the roles of clinical nurse specialists and nurse practitioners, this volume explores the continued integration of advanced practice nursing in relation to social, political, educational, regulatory, legislative, and economic environments that have shaped them. The contributors articulate the historical development and evolution of advanced practice nursing in Canada, from rural and remote outpost beginnings to the present, and propose a vision for the future within the Canadian health care system.
Highly accessible, comprehensive, and rich in pedagogy, this well-updated new edition is an indispensable resource for students in advanced practice nursing programs across Canada, as well as practicing clinical nurse specialists, nurse practitioners, policy- and decisionmakers, professional nursing organizations, and leaders in health care.
ISBN
978-1773382173
Language
English
Material Type
Book
Call Number
REF JC 500 STA 2020

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From surviving to thriving: Navigating the first year of professional nursing practice

https://cwslc.andornot.com/en/permalink/catalog112040
Duchscher, Judy E. Boychuck. Saskatoon, SK: Nursing The Future , 2012. 2nd ed.
Material Type
Book
Call Number
REF JC 500 BOY 2012
Availability
29 copies, 25 available
Based on research and experience, Dr. Duchscher describes the Stages of Transition theory and model of Transition Shock. She offers insights into what it is like to transition from being a student to being a professional practitioner in the nursing discipline. The theory contained within this book …
Author
Duchscher, Judy E. Boychuck
Edition
2nd ed.
Place of Publication
Saskatoon, SK
Publisher
Nursing The Future
Publication Date
2012
Physical Description
Softcover: 290 pp.
Subject
Leadership/Coaching
Nursing. Registered Nurse. RN
Abstract
Based on research and experience, Dr. Duchscher describes the Stages of Transition theory and model of Transition Shock. She offers insights into what it is like to transition from being a student to being a professional practitioner in the nursing discipline. The theory contained within this book illustrates the experience of thousands of newly graduated nurses, and reveals that experience through hundreds of poignant and sometimes humorous stories of new nurses themselves.
-
This book is helpful to new nurses; experienced nurses wanting to support and mentor new nurses; as well to educators and managers.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
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ISBN
978-0-9877783-1-4
Language
English
Material Type
Book
Call Number
REF JC 500 BOY 2012

Copies

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Evidence-based nursing practice: Instilling rigor into clinical practice

https://cwslc.andornot.com/en/permalink/catalog113758
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2005.
Material Type
Book
Call Number
REF JC 500 NUR 2005
Availability
4 copies, 4 available
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual o…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2005
Physical Description
Softcover: 148 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Evidence-Based Medicine
Abstract
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual or ungrounded opinion as a basis for practice, and instead stresses the use of protocols and procedures substantiated by evidence. Changing bedside practice is no easy undertaking. Ultimately, establishing and maintaining EBP requires a shift in culture. Few nursing programs have historically emphasized evidence. Many hospitals are starting from scratch as they encourage nurses to read, evaluate, and use evidence in their daily practice. Evidence-Based Nursing Practice provides lessons for establishing a culture of evidence, with an emphasis on nurse-led EBP. Such lessons were gleaned from hospitals that have successfully sustained an EBP program, as well as those that are in the nascent stages.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2005

Copies

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Leadership and management: A 3-dimensional approach: Expanding nursing and health care practice series

https://cwslc.andornot.com/en/permalink/catalog113247
McNichol, Elaine, Hamer, Susan (Eds). Cheltenham, UK: Nelson Thornes Ltd. , 2007.
Material Type
Book
Call Number
REF AA 75 MCN 2007
Availability
2 copies, 2 available
This book introduces the reader to the principles and practice of effective leadership and management in relation to themselves as an individual, a team member and a practitioner with the client.
Author
McNichol, Elaine
Hamer, Susan (Eds).
Place of Publication
Cheltenham, UK
Publisher
Nelson Thornes Ltd.
Publication Date
2007
Physical Description
Softcover: 205 pages.
Subject
Leadership/Coaching
Nursing. Registered Nurse. RN
Abstract
This book introduces the reader to the principles and practice of effective leadership and management in relation to themselves as an individual, a team member and a practitioner with the client.
ISBN
978-0-7487-9767-7
Language
English
Material Type
Book
Call Number
REF AA 75 MCN 2007

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Curriculum development in nursing education

https://cwslc.andornot.com/en/permalink/catalog112443
Iwasiw, Carroll L., Goldenberg, Dolly, Andrusyszyn, Mary-Anne. Sudbury, MA: Jones and Bartlett Publishers , 2009. 2nd ed.
Material Type
Book
Call Number
REF AA 75 IWA 2009
Availability
1 copy, 1 available
The second edition of this book has been completely revised and updated and includes an expanded focus on developing a context-relevant curriculum. A major determinant in any nursing education curriculum is the context in which the curriculum is developed and offered. This context is the profession…
Author
Iwasiw, Carroll L.
Goldenberg, Dolly
Andrusyszyn, Mary-Anne
Edition
2nd ed.
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2009
Physical Description
Softcover: 355 p.
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
The second edition of this book has been completely revised and updated and includes an expanded focus on developing a context-relevant curriculum. A major determinant in any nursing education curriculum is the context in which the curriculum is developed and offered. This context is the professional, societal, health care, and educational situations to which the curriculum must respond, and is what makes each school's curriculum unique. This book helps nurse educators create a program of study that will meet the contextual needs of their individual setting.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
Language
English
Material Type
Book
Call Number
REF AA 75 IWA 2009

Copies

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Teaching nursing: Developing a student-centered learning environment

https://cwslc.andornot.com/en/permalink/catalog112442
Young, Lynne E., Paterson, Barbara L. Philadelphia, PA: Lippincott Williams & Wilkins , 2007.
Material Type
Book
Call Number
REF AA 75 YOU 2007
Availability
1 copy, 1 available
This book will help you provide today's diverse student population with the skills they need to become creative, critical, and cooperative problem solvers. Each chapter includes opening scenarios (to help link theory to practice), learning activities (to spark interest in key topics while encouragi…
Author
Young, Lynne E.
Paterson, Barbara L.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2007
Physical Description
Softcover: 600 p.
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
This book will help you provide today's diverse student population with the skills they need to become creative, critical, and cooperative problem solvers. Each chapter includes opening scenarios (to help link theory to practice), learning activities (to spark interest in key topics while encouraging further exploration of the concepts presented in each chapter) and resources for educators (to provide teaching ideas, tools, and strategies).
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
Language
English
Material Type
Book
Call Number
REF AA 75 YOU 2007

Copies

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Evidence-based Medicine:: How to Practice and Teach EBM

https://cwslc.andornot.com/en/permalink/catalog124063
Nursing Executive Centre. Oxford, UK: Elsevier , 2019. 5th.
Material Type
Book
Call Number
REF JC 501 STR 2019
Availability
1 copy, 1 available
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual o…
Corporate Author
Nursing Executive Centre
Edition
5th
Place of Publication
Oxford, UK
Publisher
Elsevier
Publication Date
2019
Physical Description
Softcover: 324 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Evidence-Based Medicine
Abstract
Nursing programs everywhere are looking to evidence-based practice (EBP) with renewed enthusiasm. This is often sparked by an effort to elevate clinical quality and improve outcomes, but nursing programs also turn to EBPs as a way to reinvigorate the practice environment. EBP de-emphasizes ritual or ungrounded opinion as a basis for practice, and instead stresses the use of protocols and procedures substantiated by evidence. Changing bedside practice is no easy undertaking. Ultimately, establishing and maintaining EBP requires a shift in culture. Few nursing programs have historically emphasized evidence. Many hospitals are starting from scratch as they encourage nurses to read, evaluate, and use evidence in their daily practice. Evidence-Based Nursing Practice provides lessons for establishing a culture of evidence, with an emphasis on nurse-led EBP. Such lessons were gleaned from hospitals that have successfully sustained an EBP program, as well as those that are in the nascent stages.
ISBN
9780-7020-62964
Language
English
Material Type
Book
Call Number
REF JC 501 STR 2019

Copies

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The manager's problem-solving toolkit: Techniques and templates for addressing complex challenges

https://cwslc.andornot.com/en/permalink/catalog113761
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2007.
Material Type
Book
Call Number
REF JC 500 NUR 2007
Availability
4 copies, 4 available
As the hospital environment becomes increasingly busy and complex, nurse leaders often find themselves lacking the time and resources to apply their problem-solving skills. In fact, traditional techniques?such as formal root cause analysis?can themselves become a laborious undertaking. To assist ma…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2007
Physical Description
Softcover:102 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
As the hospital environment becomes increasingly busy and complex, nurse leaders often find themselves lacking the time and resources to apply their problem-solving skills. In fact, traditional techniques?such as formal root cause analysis?can themselves become a laborious undertaking. To assist managers and directors in streamlining their problem-solving processes this text offers a collection of ready-to-use, easily applied tools that takes a fresh, efficient approach to well-established methodologies, encouraging inventive solutions and applications. This publication is intended for unit and department leaders who have pinpointed a specific issue that they wish to address.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2007

Copies

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Building peer accountability: Toolkit for improving communication and collaboration

https://cwslc.andornot.com/en/permalink/catalog113762
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2011.
Material Type
Book
Call Number
REF JC 500 NUR 2011
Availability
4 copies, 4 available
Toolkit contains seven exercises to teach frontline nurses to deliver timely and effective peer feedback.
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2011
Physical Description
Spiralbound softcover:62 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
Toolkit contains seven exercises to teach frontline nurses to deliver timely and effective peer feedback.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2011

Copies

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From One to Many: Best Practices for Team and Group Coaching

https://cwslc.andornot.com/en/permalink/catalog125183
Britton, Jennifer J. Mississauga, Canada: Wiley Brand , 2013. 1st.
Material Type
Book
Call Number
REF AA 510 BRI 2013
Availability
2 copies, 2 available
Practical tips, tools, and insight on successful team and group coaching engagements; As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coac…
Author
Britton, Jennifer J
Edition
1st
Place of Publication
Mississauga, Canada
Publisher
Wiley Brand
Publication Date
2013
Physical Description
352 pp Hardcover
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
Practical tips, tools, and insight on successful team and group coaching engagements
As professional development budgets at many organizations remain flat or even shrink due to financial pressures, coaches and human resources leaders are looking for new ways to do more with less funding. Team coaching―which may span intact teams, project teams and virtual teams―and group coaching―spanning both organizational and public contexts―offer a solution to this developmental puzzle. Unfortunately, there are few practical resources available that address the best practices for team and group coaching. From One to Many fills that gap for coaches, leaders, and human resources professionals. The book explains how to integrate the practice into an organization and how to maximize it to full effect.
One of the only books on the market that explores in-depth the related topics of team and group coaching
Written by the founder of a performance improvement consultancy who is also a popular speaker on the subject
Features new content specifically for practitioners in coaching, human resources, performance improvement and related fields
ISBN
978-1118549278
Language
English
Material Type
Book
Call Number
REF AA 510 BRI 2013

Copies

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One: The art and practice of conscious leadership

https://cwslc.andornot.com/en/permalink/catalog112446
Secretan, Lance. Caledon, ON: The Secretan Center Inc. , 2006.
Material Type
Book
Call Number
REF AA 75 SEC 2006
Availability
1 copy, 1 available
Leadership theory utilizing the CASTLE principles. CASTLE is an acronym for six attributes: Courage, Authenticity, Service, Truthfulness, Love, and Effectiveness. The successful application of the CASTLE Principles can lead to personal growth and improved organizational performance. This book also …
Author
Secretan, Lance
Place of Publication
Caledon, ON
Publisher
The Secretan Center Inc.
Publication Date
2006
Physical Description
Hardcover: 201 p.
Subject
Leadership/Coaching
Abstract
Leadership theory utilizing the CASTLE principles. CASTLE is an acronym for six attributes: Courage, Authenticity, Service, Truthfulness, Love, and Effectiveness. The successful application of the CASTLE Principles can lead to personal growth and improved organizational performance. This book also combines many practical exercises and reflections to help refresh ideas about leadership and life.
Language
English
Material Type
Book
Call Number
REF AA 75 SEC 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Sabiston textbook of surgery: The biological basis of modern surgical practice

https://cwslc.andornot.com/en/permalink/catalog114509
Townsend, Courtney M., Evers, Mark B., Beauchamp, Daniel R. et al. Philadelphia, PA: Elsevier, Inc. , 2016. 20th ed.
Material Type
Book
Call Number
REF ED 100 TOW 2016
Availability
1 copy, 1 available
Since its first publication in 1936,Sabiston Textbook of Surgery has been regarded as thepreeminent source fordefinitive guidance in all areas of general surgery. The 20th edition continues the rich tradition of quality that has made this classic text synonymous with the specialty and a part of gen…
Author
Townsend, Courtney M.
Evers, Mark B.
Beauchamp, Daniel R. et al
Edition
20th ed.
Place of Publication
Philadelphia, PA
Publisher
Elsevier, Inc.
Publication Date
2016
Physical Description
Hardcover, 2152 p. ill
Subject
Surgery
Leadership/Coaching
Abstract
Since its first publication in 1936,Sabiston Textbook of Surgery has been regarded as thepreeminent source fordefinitive guidance in all areas of general surgery. The 20th edition continues the rich tradition of quality that has made this classic text synonymous with the specialty and a part of generations of surgery residents and practitioners. Meticulously updated throughout, this classic text concisely covers the breadth of material needed for certification and practice of general surgery. Detailed, full-color intraoperative illustrations and high-quality video clips capture key teaching moments, allowing you to better understand thebasic science of surgery, make the mostinformed decisions and achieveoptimal outcomes for every patient.
ISBN
9780323299879
Language
English
Material Type
Book
Call Number
REF ED 100 TOW 2016

Copies

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Anti-racist health care practice

https://cwslc.andornot.com/en/permalink/catalog114282
McGibbon, Elizabeth Anne, Etowa, Josephine B.;. [Toronto, ON]: Canadian Scholars Press , 2009.
Material Type
Book
Call Number
REF BE 500 MCG 2009
Availability
1 copy, 1 available
Building on an everyday clinical practice perspective, the authors provide clear and detailed definitions of concepts and terms related to racism and health. Filled with examples of racism in the health care system and strategies to examine and contest racism, this book will become an essential res…
Author
McGibbon, Elizabeth Anne
Etowa, Josephine B.;
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars Press
Publication Date
2009
Physical Description
Paperback, 245 p., ill.
Subject
Leadership/Coaching
Public Health and Safety
Bullying
Abstract
Building on an everyday clinical practice perspective, the authors provide clear and detailed definitions of concepts and terms related to racism and health. Filled with examples of racism in the health care system and strategies to examine and contest racism, this book will become an essential resource for students and practitioners in the health sciences, the sociology of health, and a variety of other disciplines which investigate racism.
ISBN
9781551303550
Language
English
Material Type
Book
Call Number
REF BE 500 MCG 2009

Copies

copy 1 BC Children's and Women's Study and Learning Commons Available
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Planning programs for adult learners: A practical guide

https://cwslc.andornot.com/en/permalink/catalog113879
Caffarella, Rosemary S., Daffron, Sandra R. San Francisco, CA: Jossey-Bass , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 75 CAF 2013
Availability
2 copies, 2 available
"Planning Programs for Adult Learners," Third Edition covers the development of adult education programs in clear, specific detail. This popular step-by-step guide contains information on every area of program planning for adult learners, from understanding the purpose of educational programs to ob…
Author
Caffarella, Rosemary S.
Daffron, Sandra R.
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2013
Physical Description
Softcover: 464 p.
Subject
Leadership/Coaching
Abstract
"Planning Programs for Adult Learners," Third Edition covers the development of adult education programs in clear, specific detail. This popular step-by-step guide contains information on every area of program planning for adult learners, from understanding the purpose of educational programs to obtaining suitable facilities to incorporating technology appropriately. For educators and practitioners for whom planning programs is a full-time responsibility or only a part of their jobs, as well as volunteers in a variety of organizations, will find this book to be an essential tool.
ISBN
9780470770375
Language
English
Material Type
Book
Call Number
REF AA 75 CAF 2013

Copies

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Planning programs for adult learners: A practical guide for educators, trainers, and staff developers

https://cwslc.andornot.com/en/permalink/catalog112445
Caffarella, Rosemary S. San Francisco, CA: Jossey-Bass , 2002. 2nd ed.
Material Type
Book
Call Number
REF AA 75 CAF 2002
Availability
7 copies, 6 available
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the…
Author
Caffarella, Rosemary S.
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2002
Physical Description
Softcover: 403 p.
Subject
Leadership/Coaching
Abstract
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the importance of addressing power dynamics and ethical issues encountered in the planning process, and current information about incorporating technology into the development and practice of adult education and training programs.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
Language
English
Material Type
Book
Call Number
REF AA 75 CAF 2002

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Coaching Out of the Box: Learner's Guide

https://cwslc.andornot.com/en/permalink/catalog121888
Hendren, Alison. Sechelt, BC: Coaching Out of the Box , 2013.
Material Type
Book
Availability
26 copies, 25 available
Author
Hendren, Alison
Place of Publication
Sechelt, BC
Publisher
Coaching Out of the Box
Publication Date
2013
Physical Description
103 pp
Subjects
Coaching
Leadership
Subject
Leadership/Coaching
Language
English
Material Type
Book

Copies

Copy 14 BC Children's and Women's Study and Learning Commons REF On Loan, due Friday, December 6, 2019
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Humble Inquiry: The Gentle Art of Asking Instead of Telling

https://cwslc.andornot.com/en/permalink/catalog125181
Schein, Edgar H, Schein, Peter A. Oakland, California: Berrett-Koehler Publishers , 2021. 2nd.
Material Type
Book
Call Number
REF AA 510 SCH 2021
Availability
3 copies, 3 available
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!; We live, say Edgar and Peter S…
Author
Schein, Edgar H
Schein, Peter A
Edition
2nd
Place of Publication
Oakland, California
Publisher
Berrett-Koehler Publishers
Publication Date
2021
Physical Description
192 pp
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!
We live, say Edgar and Peter Schein, in a culture of ?tell.? All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions?it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.
The Scheins define Humble Inquiry as ?the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.? It was inspired by Edgar?s twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.
In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.
ISBN
978-1523092628
Language
English
Material Type
Book
Call Number
REF AA 510 SCH 2021

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