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20 records – page 1 of 1.

Nonviolent communication: A language of life

https://cwslc.andornot.com/en/permalink/catalog113899
Rosenberg, Marshall B. Encinitas, CA: PuddleDancer Press , 2015. 3rd ed.
Material Type
Book
Call Number
REF CF 100 ROS 2015
Availability
1 copy, 1 available
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidanc…
Author
Rosenberg, Marshall B.
Edition
3rd ed.
Place of Publication
Encinitas, CA
Publisher
PuddleDancer Press
Publication Date
2015
Physical Description
Softcover, 280 p.
Subject
Communication
Relationships
Abstract
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
ISBN
9781892005281
Language
English
Material Type
Book
Call Number
REF CF 100 ROS 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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The world cafe: Shaping our futures through conversations that matter

https://cwslc.andornot.com/en/permalink/catalog111812
Brown, J., Isaacs, D. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2005.
Material Type
Book
Call Number
REF AA 75 BRO 2005
Availability
1 copy, 1 available
This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questio…
Author
Brown, J.
Isaacs, D.
Corporate Author
World Cafe Community
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2005
Physical Description
Softcover: 242 p.
Subject
Learning
Leadership/Coaching
Abstract
This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questions.
Table of Contents:
Introduction Begining the Conversation: An Invitation to the World Cafe
Chapter 1 Seeing the Invisible: Conversation Matters!
Chapter 2 Conversation as a Core Process: Co-Creating Business and Social Value
Chapter 3 Principle 1: Set the Context
Chapter 4 Principle 2: Create Hospitable Space
Chapter 5 Principle 3: Explore Questions that Matter
Chapter 6 Principle 4: Encourage Everyone's Contribution
Chapter 7 Principle 5: Cross-Pollinate and Connect Diverse Perspectives
Chapter 8 Principle 6: Listen Together for Patterns, Insights, and Deeper Questions
Chapter 9 Principle 7: Harvest and Share Collective Discoveries
Chapter 10 Guiding the Cafe Process: The Art of Hosting
Chapter 11 Conversational Leadership: Cultivating Collective Intelligence
Chapter 12 The Call of Our Times: Creating a Culture of Dialogue
Epilogue How Can We Talk It Through
Afterword Discovering the Magic of Collective Creativity
ISBN
9781576752586
Language
English
Material Type
Book
Call Number
REF AA 75 BRO 2005

Copies

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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Learning in relationship: Foundation for personal and professional success

https://cwslc.andornot.com/en/permalink/catalog112255
Short, Ronald R. Bellevue, WA: Learning in Action Technologies , 1998.
Material Type
Book
Call Number
REF CF 100 SHO 1998
Availability
20 copies, 20 available
This book emphasizes the concept that every person's viewpoint is unique, that we each have our own reality or story, and that we bring that story to every interaction we have with others. Thus, a critical component of having effective and meaningful dialogue with others is our ability to be aware …
Author
Short, Ronald R.
Place of Publication
Bellevue, WA
Publisher
Learning in Action Technologies
Publication Date
1998
Physical Description
Softcover: 152 p.
Subject
Learning
Relationships
Abstract
This book emphasizes the concept that every person's viewpoint is unique, that we each have our own reality or story, and that we bring that story to every interaction we have with others. Thus, a critical component of having effective and meaningful dialogue with others is our ability to be aware of our own stories "in the moment" and understand that others have their own stories. The book offers techniques to enhance our skills at learning through interaction. In addition to focusing on heightening awareness about our one on one interactions, this book also identifies how a reader may apply these skills to analyzing and improving systems (for example, analyzing patterns of communication behavior and potentially improving those interactions based on uncovering why those patterns exist).
ISBN
1887259015
Language
English
Material Type
Book
Call Number
REF CF 100 SHO 1998

Copies

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Social intelligence: The revolutionary new science of human relationships

https://cwslc.andornot.com/en/permalink/catalog113889
Goleman, Daniel. New York, NY: Bantam Books , 2006.
Material Type
Book
Call Number
REF CF 100 GOL 2006
Availability
3 copies, 2 available
Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with p…
Author
Goleman, Daniel
Place of Publication
New York, NY
Publisher
Bantam Books
Publication Date
2006
Physical Description
Softcover,
Subject
Relationships
Intelligence
Abstract
Daniel Goleman has written a groundbreaking synthesis of the latest findings in biology and brain science, revealing that we are ?wired to connect? and the surprisingly deep impact of our relationships on every aspect of our lives. Far more than we are consciously aware, our daily encounters with parents, spouses, bosses, and even strangers shape our brains and affect cells throughout our bodies?down to the level of our genes?for good or ill. In Social Intelligence, Daniel Goleman explores an emerging new science with startling implications for our interpersonal world. Its most fundamental discovery: we are designed for sociability, constantly engaged in a ?neural ballet? that connects us brain to brain with those around us.
ISBN
9780553384499
Language
English
Material Type
Book
Call Number
REF CF 100 GOL 2006

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing On Loan, due Tuesday, December 13, 2016
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Power of curiosity: How to have real conversations that create collaboration, innovation and understanding

https://cwslc.andornot.com/en/permalink/catalog113267
Taberner, Kathy, Taberner Siggins, Kirsten. New York, NY: Morgan James Publishing , 2015.
Material Type
Book
Call Number
REF AA 75 TAB 2015
Availability
25 copies, 22 available
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally t…
Author
Taberner, Kathy
Taberner Siggins, Kirsten
Place of Publication
New York, NY
Publisher
Morgan James Publishing
Publication Date
2015
Physical Description
Paperback, 153 pages
Subject
Leadership/Coaching
Abstract
As leaders or parents (or both), navigating difficult conversations is part of our job description. How do we keep calm and achieve a productive outcome, all while keeping our relationships intact? The secret is curiosity. It's the innovation-driving, emotion-calming skill that comes so naturally to us as kids, but gets buried so easily beneath our busy, multitasking lifestyles. The good news is that we just have to relearn what we already know! In The Power of Curiosity, mother-daughter executive coaching team introduce the Curiosity Skills and a full, step-by-step process to use anytime, even in potentially challenging conversations arise. You will learn: How to be fully present in every conversation, even when distractions abound; The five listening choices you always have available to you, whether at home, work, or school; Specific calming strategies to access when negative emotions run high; A step-by-step process to transform potential conflict into relationship-building opportunities.
ISBN
9781630473945
Language
English
Material Type
Book
Call Number
REF AA 75 TAB 2015

Copies

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The 5 love languages: The secret to love that lasts

https://cwslc.andornot.com/en/permalink/catalog112887
Chapman, Gary. Chicago, IL: Northfield , 2010.
Material Type
Book
Call Number
REF CF 100 CHA 2010
Availability
1 copy, 1 available
This book helps couples in identifying, understanding, and speaking their spouse's primary love language-quality time, words of affirmation, gifts, acts of service, or physical touch.
Author
Chapman, Gary
Place of Publication
Chicago, IL
Publisher
Northfield
Publication Date
2010
Physical Description
Paperback: 202 p.
Subject
Relationships
Leadership/Coaching
Abstract
This book helps couples in identifying, understanding, and speaking their spouse's primary love language-quality time, words of affirmation, gifts, acts of service, or physical touch.
ISBN
9780802473158
Language
English
Material Type
Book
Call Number
REF CF 100 CHA 2010

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Perfect phrases for icebreakers

https://cwslc.andornot.com/en/permalink/catalog120099
Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed.
Material Type
Book
Call Number
AA 75 RUN 2012
Availability
1 copy, 1 available
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2012
Physical Description
Paperback, 164 p., no ill
Subject
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Call Number
AA 75 RUN 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Death by meeting: A leadership fable

https://cwslc.andornot.com/en/permalink/catalog120101
Lencioni, Patrick. San Francisco, CA: Jossey-Bass , 2004. 1st ed.
Material Type
Book
Call Number
AA 74 LEN 2004
Availability
1 copy, 1 available
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
Author
Lencioni, Patrick
Edition
1st ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2004
Physical Description
Hardcover, 260 p., no ill
Subject
Communication
Abstract
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn?t know how to solve. And he doesn?t know where or who to turn to for advice. His staff can?t help him; they?re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey?s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
ISBN
9780787968052
Language
English
Material Type
Book
Call Number
AA 74 LEN 2004

Copies

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Communicating risks and benefits: An evidence-based user's guide

https://cwslc.andornot.com/en/permalink/catalog111871
Fischhoff, Baruch, Brewer, Noel T., Downs, Julie S.(eds.). Maryland, USA: FDA, US Department of Health & Human Services , 2011.
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Material Type
Book
Online
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Website Notes
Click on the link above to view/print.
Author
Fischhoff, Baruch
Brewer, Noel T.
Downs, Julie S.(eds.)
Corporate Author
Food & Drug Administration (FDA), US Department of Health & Human Services
Place of Publication
Maryland, USA
Publisher
FDA, US Department of Health & Human Services
Publication Date
2011
Physical Description
PDF file: 242 p.
Subject
Leadership/Coaching
Communication
Abstract
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective communication.
Language
English
Material Type
Book
Online
Websites
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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

Copies

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Leading with questions: How leaders find the right solutions by knowing what to ask

https://cwslc.andornot.com/en/permalink/catalog113888
Marquardt, Michael J. San Francisco, CA: Jossey-Bass , 2014.
Material Type
Book
Call Number
REF AA 75 MAR 2014
Availability
2 copies, 2 available
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging is…
Author
Marquardt, Michael J.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2014
Physical Description
Hardcover, 320 p.
Subject
Leadership/Coaching
Abstract
Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations.
ISBN
9781118658130
Language
English
Material Type
Book
Call Number
REF AA 75 MAR 2014

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Crucial Conversations: Tools for Talking When Stakes are High

https://cwslc.andornot.com/en/permalink/catalog123899
Rowland, Deborah. New York: McGraw Hill , 2012. 2nd.
Material Type
Book
Call Number
REF AA 84 PAT 2012
Availability
1 copy, 1 available
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
Author
Rowland, Deborah
Edition
2nd
Place of Publication
New York
Publisher
McGraw Hill
Publication Date
2012
Physical Description
Paperback, 243 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
ISBN
978007-1771320
Language
English
Material Type
Book
Call Number
REF AA 84 PAT 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Dare To Lead: Brave Work. Tough Conversations, Whole Hearts.

https://cwslc.andornot.com/en/permalink/catalog121485
Brown, Brene. London, UK: Vermilion , 2018.
Material Type
Book
Call Number
REF AA 510 BRO 2018
Availability
2 copies, 1 available
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
Author
Brown, Brene
Place of Publication
London, UK
Publisher
Vermilion
Publication Date
2018
Physical Description
Paperback: 298 p.
Subjects
Leadership
Subject
Leadership/Coaching
Abstract
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.
Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It?s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It?s why we?re here.?
Whether you?ve read Daring Greatly and Rising Strong or you?re new to Brené Brown?s work, this book is for anyone who wants to step up and into brave leadership.
ISBN
9781785042140
Language
English
Material Type
Book
Call Number
REF AA 510 BRO 2018

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, August 13, 2019
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Dare To Lead: Brave Work. Tough Conversations, Whole Hearts.

https://cwslc.andornot.com/en/permalink/catalog121486
Brown, Brene. London, UK: Vermilion , 2018.
Material Type
Book
Call Number
REF AA 510 BRO 2018 (hardcover)
Availability
2 copies, 1 available
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.; Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 …
Author
Brown, Brene
Place of Publication
London, UK
Publisher
Vermilion
Publication Date
2018
Physical Description
Hardcover: 298 p.
Subjects
Leadership
Subject
Leadership/Coaching
Abstract
In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love.
Brown writes, ?One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It?s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It?s why we?re here.?
Whether you?ve read Daring Greatly and Rising Strong or you?re new to Brené Brown?s work, this book is for anyone who wants to step up and into brave leadership.
ISBN
9780399592522
Language
English
Material Type
Book
Call Number
REF AA 510 BRO 2018 (hardcover)

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, January 1, 2020
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
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Let patients help!

https://cwslc.andornot.com/en/permalink/catalog120092
deBronkart, Dave, Sands, Danny. Lexington, KY: CreateSpace Independent Publishing Platform , 2013. 1st ed.
Material Type
Book
Availability
1 copy, 1 available
Concise reasons, tips & methods for making patient engagement effective.; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatien…
Author
deBronkart, Dave
Sands, Danny
Edition
1st ed.
Place of Publication
Lexington, KY
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
Paperback, 80 p., no ill
Subject
Patient Advocacy
Patient Education
Communication
Abstract
Concise reasons, tips & methods for making patient engagement effective.
The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatientDave.com/about-dave
ISBN
9781466306493
Language
English
Material Type
Book

Copies

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We don't make widgets: Overcoming the myths that keep government from radically improving

https://cwslc.andornot.com/en/permalink/catalog120123
Miller, Ken. Washington, DC: Governing Books , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 MIL 2013
Availability
1 copy, 1 available
Author
Miller, Ken
Edition
1st ed.
Place of Publication
Washington, DC
Publisher
Governing Books
Publication Date
2013
Physical Description
Paperback, 124 p., ill.
Subject
Communication
Leadership
Lean Leader Development
ISBN
9780872894808
Language
English
Material Type
Book
Call Number
AA 120 MIL 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Fish! culture: Essential conversations that transform your organization: Personal workbook

https://cwslc.andornot.com/en/permalink/catalog113871
Charthouse Learning. Burnsville, MN: Charthouse Learning , 2007.
Material Type
Book
Call Number
REF AA 500 FIS 2007
Availability
1 copy, 1 available
Corporate Author
Charthouse Learning
Place of Publication
Burnsville, MN
Publisher
Charthouse Learning
Publication Date
2007
Physical Description
Ring-bound, 154 p.
Language
English
Material Type
Book
Call Number
REF AA 500 FIS 2007

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Health literacy in nursing: Providing person-centered care

https://cwslc.andornot.com/en/permalink/catalog114721
Parnell, Terri Ann. New York, NY: Springer Publishing Company, LLC , 2015. 1st ed.
Material Type
Book
Call Number
REF JC 530 PAR 2015
Availability
1 copy, 1 available
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
Author
Parnell, Terri Ann
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2015
Physical Description
Paperback, 302 p., ill.
Subject
Nursing
Nursing Education
Communication
Nurse Practitioners
Abstract
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textbook and clinical guide assists nurses in developing the requisite skills needed to communicate effectively so that patients can truly make informed health decisions and enhance health outcomes.
Key Features:
Provides a solid foundation for developing skills that foster health literacy among all patients and practitioners
Assists in meeting the regulatory requirements for providing culturally and linguistically appropriate patient education
Includes guidelines for improving health literacy according to increasingly evolving regulatory standards
Includes case-based examples to illustrate the purpose and effectiveness of enhancing patient and provider health literacy skills
Addresses both oral and written communication strategies
ISBN
9780826161727
Language
English
Material Type
Book
Call Number
REF JC 530 PAR 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Managing transitions: Making the most of change

https://cwslc.andornot.com/en/permalink/catalog111522
Bridges, William. Philadelphia, PA: Lifelong Books , 2009. 3rd edition.
Material Type
Book
Call Number
REF AA 75 BRI 2009
Availability
10 copies, 10 available
Transitions, first published 25 years ago, addresses the job of managing workplace change. It provides a roadmap of the organizational transition process. The reader is guided step by step through the three stages of any transition: The Ending, The Neutral Zone, and, in time, The New Beginning.
Author
Bridges, William
Edition
3rd edition
Place of Publication
Philadelphia, PA
Publisher
Lifelong Books
Publication Date
2009
Physical Description
Softcover: 169 p.
Subject
Leadership/Coaching
Abstract
Transitions, first published 25 years ago, addresses the job of managing workplace change. It provides a roadmap of the organizational transition process. The reader is guided step by step through the three stages of any transition: The Ending, The Neutral Zone, and, in time, The New Beginning.
ISBN
9780738213804
Language
English
Material Type
Book
Call Number
REF AA 75 BRI 2009

Copies

Copy 9 BC Children's and Women's Study and Learning Commons Missing Available
Copy 10 BC Children's and Women's Study and Learning Commons REF Available
Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 5 BC Children's and Women's Study and Learning Commons REF Available
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Copy 7 BC Children's and Women's Study and Learning Commons REF Available
Copy 8 BC Children's and Women's Study and Learning Commons Missing Available
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