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Prosci change management guide: Becoming a great change leader

https://cwslc.andornot.com/en/permalink/catalog112962
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014.
Material Type
Book
Call Number
REF AA 130 PRO 2014
Availability
1 copy, 1 available
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Corporate Author
Prosci
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2014
Physical Description
Binder: [139 p.]
1 USB drive
Subject
Change Management
Abstract
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Language
English
Material Type
Book
Call Number
REF AA 130 PRO 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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A manager's guide to becoming a great change leader: Prosci change management coaching program

https://cwslc.andornot.com/en/permalink/catalog113803
Loveland, Colorado: Prosci Inc , 2014.
Material Type
Book
Call Number
REF AA 130 AMA 2014
Availability
1 copy, 1 available
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Paperback: 114 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 AMA 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Best practices in change management: 822 participants share lessons and best practices in change management

https://cwslc.andornot.com/en/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed.
Material Type
Book
Call Number
REF AA 130 BES 2014
Availability
1 copy, 1 available
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Edition
2014 ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Call Number
REF AA 130 BES 2014

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The Theory & Practice of Change Management

https://cwslc.andornot.com/en/permalink/catalog124770
Hayes, John. London, UK: Red Globe Press , 2022. 6th Ed.
Material Type
Book
Call Number
REF AA 130 HAY 2022
Availability
2 copies, 2 available
Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictab…
  1 image     1 document  
Author
Hayes, John
Edition
6th Ed
Place of Publication
London, UK
Publisher
Red Globe Press
Publication Date
2022
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictable events? How can they embrace change and communicate its benefits to stakeholders? How can organizations ensure the ongoing success of change? John Hayes's bestselling textbook equips you with the practical tools and academic knowledge to tackle these questions and many more. Offering unrivalled breadth, it will guide you clearly through all stages of the change process, from recognizing the need for change to ensuring its successful implementation. Its unique underpinning framework, based on a process model of change, will help you to view change as purposeful and ordered, rather than something chaotic and unmanageable. This sixth edition covers all of the key theories, tools and techniques of organizational change, and offers everything you need to know about organizational change today: - Brand new international case studies and examples allow you to understand change in context - Coverage of 'big-bang' disruptions, offers you a framework for dealing with unforeseen global events like pandemics, economic instability and climate change - Updated research reports show you the latest theory in the field - New learning objectives, reflective questions and experiential exercises help you to consolidate your learning and revise effectively - Increased coverage of SMEs, public sector and family businesses shows you change in diverse sectors
ISBN
978-1352012538
Language
English
Material Type
Book
Call Number
REF AA 130 HAY 2022

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Strengths based leadership: Great leaders, teams and why people follow

https://cwslc.andornot.com/en/permalink/catalog113338
Rath, Tom, Conchie, Barry. New York, NY: Gallup Press , 2008.
Material Type
Book
Call Number
REF AA 75 RAT 2008
Availability
3 copies, 3 available
In recent years, while continuing to learn more about strengths, Gallup scientists have also been examining decades of data on the topic of leadership. They studied more than 1 million work teams, conducted more than 20,000 in-depth interviews with leaders, and even interviewed more than 10,000 fol…
Author
Rath, Tom
Conchie, Barry
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2008
Physical Description
Hardcover: 266 pages
Subject
Leadership/Coaching
Abstract
In recent years, while continuing to learn more about strengths, Gallup scientists have also been examining decades of data on the topic of leadership. They studied more than 1 million work teams, conducted more than 20,000 in-depth interviews with leaders, and even interviewed more than 10,000 followers around the world to ask exactly why they followed the most important leader in their life. The results of that research are unveiled in Strengths Based Leadership. Using Gallup''s discoveries, the authors identify three keys to being a more effective leader and use firsthand accounts from highly successful leaders - including the founder of Teach For America and the president of The Ritz-Carlton - to show how each person''s unique strengths can drive their success. A new leadership version of Gallup''s popular StrengthsFinder assessment helps readers discover their own special gifts and specific strategies for leading with their top five strengths. Filled with novel research and actionable ideas, Strengths Based Leadership will give you a new road map for leading people toward a better future.
ISBN
9781595620255
Language
English
Material Type
Book
Call Number
REF AA 75 RAT 2008

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Overcoming the five dysfunctions of a team: A field guide: For leaders, managers, and facilitators

https://cwslc.andornot.com/en/permalink/catalog112622
Lencioni, Patrick. , 2005.
Material Type
Book
Call Number
REF AA 75 LEN 2005
Availability
2 copies, 2 available
As the follow-up to the author's best-seller "The Five Dysfunctions of a Team", Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we reall…
Author
Lencioni, Patrick
Publication Date
2005
Physical Description
Softcover: 150 P.
Subject
Leadership/Coaching
Abstract
As the follow-up to the author's best-seller "The Five Dysfunctions of a Team", Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions—using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves: Are we really a team? How are we currently performing? Are we prepared to invest the time and energy required to be a great team?
ISBN
9780787976378
Language
English
Material Type
Book
Call Number
REF AA 75 LEN 2005

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Change management: The people side of change

https://cwslc.andornot.com/en/permalink/catalog112960
Hiatt, Jeffrey M., Creasey, Timothy J. Loveland, Colorado: Prosci Inc , 2012.
Material Type
Book
Call Number
REF AA 130 CRE 2013
Availability
5 copies, 5 available
This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
Author
Hiatt, Jeffrey M.
Creasey, Timothy J.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2012
Physical Description
Softcover: 148 p.
Subject
Change Management
Abstract
This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
ISBN
9781930885615
Language
English
Material Type
Book
Call Number
REF AA 130 CRE 2013

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Leaders Eat Last: Why Some Teams Pull Together and Others Don't

https://cwslc.andornot.com/en/permalink/catalog123250
Sinek, Simon. New York, NY: Penguin Group , 2014.
Material Type
Book
Call Number
REF AA 75 SIN 2014
Availability
1 copy, 1 available
The highly anticipated follow-up to Simon Sinek?s global bestseller Start with Why Simon Sinek is an optimist, a visionary thinker, and a leader of the cultural revolution of WHY. His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determinin…
Author
Sinek, Simon
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
2014
Physical Description
Paperback: 350pages
Subject
Leadership/Coaching
Abstract
The highly anticipated follow-up to Simon Sinek?s global bestseller Start with Why Simon Sinek is an optimist, a visionary thinker, and a leader of the cultural revolution of WHY. His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determining a company?s WHY is crucial, but only the beginning. The next step is how do you get people on board with your WHY? How do you inspire deep trust and commitment to the company and one another? He cites the Marine Corps for having found a way to build a culture in which men and women are willing to risk their lives, because they know others would do the same for them. It?s not brainwashing; it?s actually based on the biology of how and when people are naturally at their best. If businesses could adopt this supportive mentality, employees would be more motivated to take bigger risks, because they?d know their colleagues and company would back them up, no matter what. Drawing on powerful and inspiring stories, Sinek shows how to sustain an organization?s WHY while continually adding people to the mix.
ISBN
9781591848011
Language
English
Material Type
Book
Call Number
REF AA 75 SIN 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

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A pictorial review of the Prosci change management certification program

https://cwslc.andornot.com/en/permalink/catalog113867
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014.
Material Type
Book
Call Number
REF AA 130 API 2014
Availability
1 copy, 1 available
Corporate Author
Prosci
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2014
Physical Description
Booklet, 59 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 API 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams

https://cwslc.andornot.com/en/permalink/catalog112922
Brassard, Michael, Finn, Lynda, Ginn, Dana, Ritter, Diane. Salem, NH: COAL/QPC , 2002. First.
Material Type
Other
Call Number
REF AA 120 BRA 2002
Availability
2 copies, 2 available
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Author
Brassard, Michael
Finn, Lynda
Ginn, Dana
Ritter, Diane
Edition
First
Place of Publication
Salem, NH
Publisher
COAL/QPC
Publication Date
2002
Physical Description
Spiral bound pocket guide: 266 p.
Subject
Lean Leader Development
Abstract
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
ISBN
9781576810446
Language
English
Material Type
Other
Call Number
REF AA 120 BRA 2002

Copies

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A guide to the project management body of knowledge: PMBOK (R) Guide

https://cwslc.andornot.com/en/permalink/catalog113878
Project Management Institute. Newtown Square, PA: Project Management Institute , 2013. 5th ed.
Material Type
Book
Call Number
REF AA 74 PMI 2013
Availability
1 copy, 1 available
The PMBOK Guide - Fifth edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project…
Corporate Author
Project Management Institute
Edition
5th ed.
Place of Publication
Newtown Square, PA
Publisher
Project Management Institute
Publication Date
2013
Physical Description
Softcover, 589 p.
Subject
Administration
Abstract
The PMBOK Guide - Fifth edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project management and deliver organizational results.
ISBN
9781935589679
Language
English
Material Type
Book
Call Number
REF AA 74 PMI 2013

Copies

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Health care information systems: A practical approach for health care management

https://cwslc.andornot.com/en/permalink/catalog113337
Wager, Karen, Wickham Lee, Frances, Glaser, John P. San Francisco, CA: Jossey-Bass , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 150 WAG 2013
Availability
1 copy, 1 available
This text offers an understanding of health care information systems that helps readers work effectively with and support information systems design, as well as the development and implementation. It covers current and developing information systems of interest to managers in health services organi…
Author
Wager, Karen
Wickham Lee, Frances
Glaser, John P.
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2013
Subject
Computerized Information Systems
Abstract
This text offers an understanding of health care information systems that helps readers work effectively with and support information systems design, as well as the development and implementation. It covers current and developing information systems of interest to managers in health services organizations; health care information systems architecture; security and privacy issues; uses of health care information for clinical and strategic analysis and decision support; techniques for developing and evaluating an information system request for proposal; and information on the future.
ISBN
9781118173534
Language
English
Material Type
Book
Call Number
REF AA 150 WAG 2013

Copies

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Measuring ROI in Healthcare:: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

https://cwslc.andornot.com/en/permalink/catalog125204
Nussbaumer-Knaflic, Cole. New York, NY: McGraw Hill , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 BUZ 2013
Availability
1 copy, 1 available
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.; Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the na…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
McGraw Hill
Publication Date
2019
Physical Description
368 pp Hardcover
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.
In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.
Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.
ISBN
978-11978-0071812719
Language
English
Material Type
Book
Call Number
REF AA 120 BUZ 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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MAP IT: The Hands On Guide to Strategic Training Design

https://cwslc.andornot.com/en/permalink/catalog121467
Moore, Cathy. Montesa Press , 2017.
Call Number
REF KT 100 MOO 2017
Availability
2 copies, 2 available
For more than 30 years, Cathy Moore has been a passionate advocate for improving performance by respecting and deeply challenging people. She?s the creator of the action mapping model for training design, which she teaches to Fortune 500 companies, government agencies, international NGOs, and other…
Author
Moore, Cathy
Publisher
Montesa Press
Publication Date
2017
Physical Description
406 pp
Subjects
Knowledge
Strategic planning
Subject
Learning
Abstract
For more than 30 years, Cathy Moore has been a passionate advocate for improving performance by respecting and deeply challenging people. She?s the creator of the action mapping model for training design, which she teaches to Fortune 500 companies, government agencies, international NGOs, and other organizations worldwide.
ISBN
9780999174500
Language
English
Call Number
REF KT 100 MOO 2017

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The new rational manager: An updated edition for a new world

https://cwslc.andornot.com/en/permalink/catalog112891
Kepner, Charles H., Tregoe, Benjamin B. Princeton, NJ: Kepner-Tregoe, Inc. , 1997.
Material Type
Book
Call Number
REF AA 130 KEP 1997
Availability
1 copy, 1 available
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Author
Kepner, Charles H.
Tregoe, Benjamin B.
Place of Publication
Princeton, NJ
Publisher
Kepner-Tregoe, Inc.
Publication Date
1997
Physical Description
Softcover: 242 p.
Subject
Change Management
Abstract
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
ISBN
9780971562714
Language
English
Material Type
Book
Call Number
REF AA 130 KEP 1997

Copies

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Plain language clear and simple: Trainer's Guide

https://cwslc.andornot.com/en/permalink/catalog111215
(IME) Information Management & Economics, Inc. , 1994.
Material Type
Book
Call Number
REF IA 850 PLA 1994
Availability
3 copies, 3 available
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain languag…
Publisher
(IME) Information Management & Economics, Inc.
Publication Date
1994
Physical Description
Spiralbound paperback: (Tabs include: 9 modules, checklist, transparencies, handouts & references)
Subject
Patient Education
Patient Relations
Abstract
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain language approach in any setting.
Language
English
Material Type
Book
Call Number
REF IA 850 PLA 1994

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Fifth discipline: The art and practice of the learning organization

https://cwslc.andornot.com/en/permalink/catalog113890
Senge, Peter M. New York: Doubleday , 2006. Rev. ed.
Material Type
Book
Call Number
REF AA 500 SEN 2006
Availability
2 copies, 2 available
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstra…
Author
Senge, Peter M.
Edition
Rev. ed.
Place of Publication
New York
Publisher
Doubleday
Publication Date
2006
Physical Description
Softcover, 445 p.
Subject
Management
Efficiency
Abstract
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people's ways of seeing the world and their managerial practices.
ISBN
9780385517256
Language
English
Material Type
Book
Call Number
REF AA 500 SEN 2006

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Crisis Management in Acute Care Settings: Human Factors, Team Psychology, and Patient Safety in a High Stakes Environment

https://cwslc.andornot.com/en/permalink/catalog114233
St. Pierre, Michael, Buerschaper, Cornelius, Simon, Robert. Berlin, Germany: Springer-Verlag , 2011. 2nd Ed.
Material Type
Book
Call Number
REF EB 800 STP 2011
Availability
1 copy, 1 available
Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Fol…
Author
St. Pierre, Michael
Buerschaper, Cornelius
Simon, Robert
Edition
2nd Ed.
Place of Publication
Berlin, Germany
Publisher
Springer-Verlag
Publication Date
2011
Physical Description
Hardcover: 346 pages
Subject
Emergency Care Services. Emergency Room. ER
Emergency Medicine
Safety
Abstract
Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Following an initial section discussing the basic principles of human behavior and decision making, the various influences on safe patient care are discussed in depth. These are divided into three interacting groups: individual factors, team factors, and organizational factors. Relevant psychological theories are carefully examined, and case studies and descriptions of proven strategies help to ground these theories in daily practice. This newly revised edition will help both physicians and non-physicians to better understand the principles of human behavior and decision making in critical situations and thus to provide safer treatment.
ISBN
9783642196997
Language
English
Material Type
Book
Call Number
REF EB 800 STP 2011

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Texting 4 health: A simple, powerful way to improve lives

https://cwslc.andornot.com/en/permalink/catalog113358
Fogg, BJ, Adler, Richard. Stanford, CA: Captology Media , 2009.
Material Type
Book
Call Number
REF BA 100 FOG 2009
Availability
1 copy, 1 available
This book explains how text messaging on mobile phones can promote health. In 15 easy-to-read chapters, experts share the best ideas from Stanford University's Texting4Health conference, co-sponsored by the Centers for Disease Control & Prevention. This book includes case studies of successful proj…
Author
Fogg, BJ
Adler, Richard
Place of Publication
Stanford, CA
Publisher
Captology Media
Publication Date
2009
Subject
Learning
Abstract
This book explains how text messaging on mobile phones can promote health. In 15 easy-to-read chapters, experts share the best ideas from Stanford University's Texting4Health conference, co-sponsored by the Centers for Disease Control & Prevention. This book includes case studies of successful projects and practical guidance on how to create effective text-based health promotion campaigns.
ISBN
9780979502545
Language
English
Material Type
Book
Call Number
REF BA 100 FOG 2009

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