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In search of excellence: Lessons from America's best-run companies

https://cwslc.andornot.com/en/permalink/catalog113143
Peters, Thomas J., Waterman, Robert H. Jr. New York, NY: Warner Books , 1982.
Material Type
Book
Call Number
REF AA 130 PET 1982
Availability
1 copy, 1 available
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
Author
Peters, Thomas J.
Waterman, Robert H. Jr.
Place of Publication
New York, NY
Publisher
Warner Books
Publication Date
1982
Physical Description
Softcover: 349 p.
Subject
Change Management
Abstract
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.
ISBN
0446383902
Language
English
Material Type
Book
Call Number
REF AA 130 PET 1982

Copies

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The one-minute manager gets fit

https://cwslc.andornot.com/en/permalink/catalog113146
Blanchard, Kenneth, Edington, D.W., Blanchard, Marjorie. New York, NY: William Morrow & Co. , 1986.
Material Type
Book
Call Number
REF BD 670 BLA 1986
Availability
1 copy, 1 available
The author of The One Minute Manager shows to get fit so they can continue to produce good results. Each copy includes a health appraisal form the reader can send to the Fitness Research Center at the University of Michigan for evaluation
Author
Blanchard, Kenneth
Edington, D.W.
Blanchard, Marjorie
Place of Publication
New York, NY
Publisher
William Morrow & Co.
Publication Date
1986
Physical Description
Hardcover: 128 p.
Subject
Corporate Health and Fitness Programs
Fitness
Abstract
The author of The One Minute Manager shows to get fit so they can continue to produce good results. Each copy includes a health appraisal form the reader can send to the Fitness Research Center at the University of Michigan for evaluation
ISBN
0688062067
Language
English
Material Type
Book
Call Number
REF BD 670 BLA 1986

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The wisdom of teams: Creating the high-performance organization

https://cwslc.andornot.com/en/permalink/catalog114318
Katzenbach, Jon R., Smith, Douglas K. [Boston, MA]: Harvard Business Review Press , 1993. Reprinted edition.
Material Type
Book
Call Number
REF AA 75 KAT 1993
Availability
3 copies, 2 available
The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors? clarion call that teams should be the basic unit of organization for most businesses ha…
Author
Katzenbach, Jon R.
Smith, Douglas K.
Edition
Reprinted edition
Place of Publication
[Boston, MA]
Publisher
Harvard Business Review Press
Publication Date
1993
Physical Description
Hardcover, 304 p.
Subject
Leadership/Coaching
Abstract
The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors? clarion call that teams should be the basic unit of organization for most businesses has permanently shaped the way companies reach the highest levels of performance.
Using engaging case studies and testimonials from both successful and failed teams?ranging from Fortune 500 companies to the U.S. Army to high school sports?the authors explain the dynamics of teams both in great detail and with a broad view. Their conclusions and prescriptions span the familiar to the counterintuitive:
Commitment to performance goals and common purpose is more important to team success than team building.
Opportunities for teams exist in all parts of the organization.
Real teams are the most successful spearheads of change at all levels.
Working in teams naturally integrates performance and learning.
Team endings can be as important to manage as team beginnings.
Notes
Reprinted 2015
ISBN
9781633691063
Language
English
Material Type
Book
Call Number
REF AA 75 KAT 1993

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Plain language clear and simple: Trainer's Guide

https://cwslc.andornot.com/en/permalink/catalog111215
(IME) Information Management & Economics, Inc. , 1994.
Material Type
Book
Call Number
REF IA 850 PLA 1994
Availability
3 copies, 3 available
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain languag…
Publisher
(IME) Information Management & Economics, Inc.
Publication Date
1994
Physical Description
Spiralbound paperback: (Tabs include: 9 modules, checklist, transparencies, handouts & references)
Subject
Patient Education
Patient Relations
Abstract
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain language approach in any setting.
Language
English
Material Type
Book
Call Number
REF IA 850 PLA 1994

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Outcome measures for health education and other health care interventions

https://cwslc.andornot.com/en/permalink/catalog110651
Lorig, Kate. et al. Thousand Oaks, Calif.: Sage Publications , 1996.
Material Type
Book
Call Number
REF JK 160 LOR 1996
Availability
1 copy, 1 available
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
Author
Lorig, Kate. et al.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1996
Physical Description
Paperback, 99 p.
Subject
Outcomes Management
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales for measuring health behaviours, health status, self-efficacy, and health-care utilization.
ISBN
0761900675
Language
English
Material Type
Book
Call Number
REF JK 160 LOR 1996

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The new rational manager: An updated edition for a new world

https://cwslc.andornot.com/en/permalink/catalog112891
Kepner, Charles H., Tregoe, Benjamin B. Princeton, NJ: Kepner-Tregoe, Inc. , 1997.
Material Type
Book
Call Number
REF AA 130 KEP 1997
Availability
1 copy, 1 available
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Author
Kepner, Charles H.
Tregoe, Benjamin B.
Place of Publication
Princeton, NJ
Publisher
Kepner-Tregoe, Inc.
Publication Date
1997
Physical Description
Softcover: 242 p.
Subject
Change Management
Abstract
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
ISBN
9780971562714
Language
English
Material Type
Book
Call Number
REF AA 130 KEP 1997

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Clear leadership: How outstanding leaders make themselves understood, cut through the mush, and help everyone get real at work

https://cwslc.andornot.com/en/permalink/catalog111173
Bushe, Gervase R. Mountain View, CA: Davies-Black Publishing , 2001.
Material Type
Book
Call Number
REF AA 75 BUS 2001
Availability
5 copies, 4 available
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to cr…
Author
Bushe, Gervase R.
Place of Publication
Mountain View, CA
Publisher
Davies-Black Publishing
Publication Date
2001
Physical Description
Hardcover: 250 pages
Subject
Leadership/Coaching
Abstract
This book explores what it takes to eliminate interpersonal mush and create a climate in which people can feel free to say what they really mean, where goals and plans are truly agreed to, teams genuinely pull together, and real learning takes place. The author shows leaders at all levels how to create honest conversations that strengthen their team's ability to solve problems, make decisions, deal with conflict, assess performance, serve customers, and manager change.
ISBN
9780891061526
Language
English
Material Type
Book
Call Number
REF AA 75 BUS 2001

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Getting things done: The art of stress-free productivity

https://cwslc.andornot.com/en/permalink/catalog112906
Allen, David. [Toronto, ON]: Penguin Group , 2001.
Material Type
Book
Call Number
REF AA 74 ALL 2001
Availability
1 copy, 1 available
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
Author
Allen, David
Place of Publication
[Toronto, ON]
Publisher
Penguin Group
Publication Date
2001
Physical Description
Softcover: 267 p.
Subject
Time Management
Abstract
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
ISBN
9780142000281
Language
English
Material Type
Book
Call Number
REF AA 74 ALL 2001

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Collins, Jim. New York, NY: HarperCollins , 2001.
Material Type
Book
Call Number
REF AA 130 COL 2001
Availability
5 copies, 4 available
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2001
Physical Description
Hardcover: 300 p.
Subject
Change Management
Abstract
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
ISBN
9780066620992
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2001

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

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Elevating frontline leadership: Best practices for improving nurse manager perfomance

https://cwslc.andornot.com/en/permalink/catalog113760
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2001.
Material Type
Book
Call Number
REF JC 500 NUR 2001
Availability
4 copies, 4 available
This text includes 15 practices for improving nurse manager performance. Areas include: Customized manager training; Manager peer mentoring; Desktop dashboards; Strategic planning protocols; Leadership triads; Manager assistants; Dedicated administrative support; Unit staffing associate, Nurse mana…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2001
Physical Description
Softcover: 318 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
This text includes 15 practices for improving nurse manager performance. Areas include: Customized manager training; Manager peer mentoring; Desktop dashboards; Strategic planning protocols; Leadership triads; Manager assistants; Dedicated administrative support; Unit staffing associate, Nurse manager time audit and gap analysis; Huddle briefing; New manager consult visits; Dedicated HR, Finance consultants; Manager selection guidelines; 360-Degree interviewing; and Early leadership identification.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2001

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Team performance in health care: Assessment and development

https://cwslc.andornot.com/en/permalink/catalog112022
Heinemann, Gloria D. (ed.), Zeiss, Antonette M. (ed.). New York, NY: Kluwer Academic/Plenum Publishers , 2002.
Material Type
Book
Call Number
REF AA 75 HEI 2002
Availability
1 copy, 1 available
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disci…
Author
Heinemann, Gloria D. (ed.)
Zeiss, Antonette M. (ed.)
Place of Publication
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Publication Date
2002
Physical Description
Hardcover: 404 p.
Subject
Leadership/Coaching
Abstract
This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disciplines, and interdependence in health care as necessary for health professionals to provide quality treatment and care to patients with complex, chronic problems.
This text also covers the evaluation of quality in the delivery of care and services. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
0-306-46707-0
Language
English
Material Type
Book
Call Number
REF AA 75 HEI 2002

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Planning programs for adult learners: A practical guide for educators, trainers, and staff developers

https://cwslc.andornot.com/en/permalink/catalog112445
Caffarella, Rosemary S. San Francisco, CA: Jossey-Bass , 2002. 2nd ed.
Material Type
Book
Call Number
REF AA 75 CAF 2002
Availability
7 copies, 6 available
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the…
Author
Caffarella, Rosemary S.
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2002
Physical Description
Softcover: 403 p.
Subject
Leadership/Coaching
Abstract
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the importance of addressing power dynamics and ethical issues encountered in the planning process, and current information about incorporating technology into the development and practice of adult education and training programs.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
Language
English
Material Type
Book
Call Number
REF AA 75 CAF 2002

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The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams

https://cwslc.andornot.com/en/permalink/catalog112922
Brassard, Michael, Finn, Lynda, Ginn, Dana, Ritter, Diane. Salem, NH: COAL/QPC , 2002. First.
Material Type
Other
Call Number
REF AA 120 BRA 2002
Availability
2 copies, 2 available
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Author
Brassard, Michael
Finn, Lynda
Ginn, Dana
Ritter, Diane
Edition
First
Place of Publication
Salem, NH
Publisher
COAL/QPC
Publication Date
2002
Physical Description
Spiral bound pocket guide: 266 p.
Subject
Lean Leader Development
Abstract
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
ISBN
9781576810446
Language
English
Material Type
Other
Call Number
REF AA 120 BRA 2002

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Pediatric allergy: Principles and practice

https://cwslc.andornot.com/en/permalink/catalog104815
Leung, Donald, Y.M., Sampson, Hugh A., Geha, Raif S., Szefler, Stanley J. [St. Louis, MO]: Mosby, Inc. , 2003.
Material Type
Book
Call Number
REF FF 400 LEU 2003
Availability
1 copy, 1 available
Contents: Epidemiology of allergic diseases; Natural history of allergic diseases and asthma; Genetics of allergic disease and asthma; Regulation and biology of immunoglobulin E; Inflammatory effector cells/cell migration; Developing immune system and allergy; Approach to the child wtih recurrent i…
Author
Leung, Donald, Y.M.
Sampson, Hugh A.
Geha, Raif S.
Szefler, Stanley J.
Place of Publication
[St. Louis, MO]
Publisher
Mosby, Inc.
Publication Date
2003
Physical Description
Hardcover: 832 pages
Subject
Allergies
Immune System/Immune System Diseases-Symptoms
Drug Allergies
Food Allergies
Asthma
Skin. Skin Diseases
UBC MD Undergrad
Abstract
Contents: Epidemiology of allergic diseases; Natural history of allergic diseases and asthma; Genetics of allergic disease and asthma; Regulation and biology of immunoglobulin E; Inflammatory effector cells/cell migration; Developing immune system and allergy; Approach to the child wtih recurrent infections; Antibody deficiency; T-Cell immunodeficiencies; Pediatric human immunodeficiency virus infection; Complement deficiencies; White blood cell defects; Rheumatic diseases of childhood: Therapeutic principles; Autoimmune diseases; Autoimmune lymphoprolifitive syndrome; Epstein-Barr virus infections; Intravenous immune serum globulin therapy; Bone marrow transplantation; Immunizations; Gene therapy and allergy; Stem cell therapeutics: An overview; Laboratory (in vitro) analyses; In vivo testing for immunoglobulin E-mediated sensitivity; Outdoor allergens; Indoor allergens; Environmental control; Immunotherapy for allergic disease; Allergic rhinitis; Otitis media; Sinusitis; Chronic cough; Immunology of the asthmatic response; Guidelines for treatment of asthma; Functional assessment of asthma; Infections and asthma; Special considerations for infants and young children; Inner city asthma; Asthma in older children; Asthma education programs for children; Asthma and the athlete; Refractory childhood asthma: New insight into the pathogenesis, diagnosis, and management; Promoting adherence and effective self-management in patients with asthma; New directions in asthma management; Mucosal immunity: An overview; Evaluation of food allergy; Approach to feeding problems in the infant and young child; Prevention and natural history of food allergy; Enterocolitis, proctocolitis, and gastroenteritis, and proctocolitis; Food allergy, respiratory disease, and anaphylaxis; Atopic dermatitis and food hypersensitivity; Management of food allergy; Atopic dermatitis; Urticaria and angiodema; Contact dermatitis; Allergic and immunologic eye disease; Drug allergy; Latex allergy; Insect sting anaphylaxis; General treatment of anaphylasis.
ISBN
0323018025
Language
English
Material Type
Book
Call Number
REF FF 400 LEU 2003

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The wisdom of teams: Creating the high-performance organization

https://cwslc.andornot.com/en/permalink/catalog112619
Katzenbach, Jon R., Smith, Douglas K. New York, NY: Collins Business , 2003.
Material Type
Book
Call Number
REF AA 75 KAT 2003
Availability
9 copies, 9 available
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior …
Author
Katzenbach, Jon R.
Smith, Douglas K.
Place of Publication
New York, NY
Publisher
Collins Business
Publication Date
2003
Physical Description
Softcover: 304 p.
Subject
Leadership/Coaching
Abstract
After talking with hundreds of people in more than 30 companies, Authors Katzenbach and Smith find out where and how teams work best and how to enhance their effectiveness. They reveal the most important element in team success, who excels at team leadership and why they are rarely the most senior people, and why company-wide change depends on teams.
ISBN
9780060522001
Language
English
Material Type
Book
Call Number
REF AA 75 KAT 2003

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The toyota way: 14 management principles from the world's greatest manufacturer

https://cwslc.andornot.com/en/permalink/catalog112901
Liker, Jeffrey K. [Toronto, ON]: McGraw-Hill , 2004.
Material Type
Book
Call Number
REF AA 120 LIK 2004
Availability
22 copies, 22 available
The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
Author
Liker, Jeffrey K.
Place of Publication
[Toronto, ON]
Publisher
McGraw-Hill
Publication Date
2004
Physical Description
Hardcover: 330 p.
Subject
Lean Leader Development
Abstract
The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
ISBN
9780071392310
Language
English
Material Type
Book
Call Number
REF AA 120 LIK 2004

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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://cwslc.andornot.com/en/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004.
Material Type
Book
Call Number
REF AA 120 GIN 2004
Availability
1 copy, 1 available
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place of Publication
Salem, NH
Publisher
GOAL/QPC
Publication Date
2004
Physical Description
Paperback: 264 p.
Subject
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Call Number
REF AA 120 GIN 2004

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Nursing preceptorship: Connecting practice and education

https://cwslc.andornot.com/en/permalink/catalog108764
Myrick, Florence, Yonge, Olive. Philadelphia, PA: Lippincott Williams & Wilkins , 2005.
Material Type
Book
Call Number
REF FM 260 MYR 2005
Availability
2 copies, 2 available
This concise, yet comprehensive reference provides nurses with a resource for their role in the preceptorship experience, whether they are the preceptors, preceptees, teachers of the educational programs, or administrators of the practice agencies. The book discusses the different dimensions of pre…
Author
Myrick, Florence
Yonge, Olive
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2005
Physical Description
Paperback, 199 pages
Subject
Learning
Nursing. Registered Nurse. RN
Abstract
This concise, yet comprehensive reference provides nurses with a resource for their role in the preceptorship experience, whether they are the preceptors, preceptees, teachers of the educational programs, or administrators of the practice agencies. The book discusses the different dimensions of preceptorship as well as addresses directly the teaching-learning climate, goals and objectives of preceptorship, and the nature of the teaching-learning experience. Other areas covered are a look at the student as a learner and the all-important area of communication. A final bonus chapter offers useful suggestions on the setting up or instituting of a preceptorship program.
Language
English
Material Type
Book
Call Number
REF FM 260 MYR 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
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Health literacy from A to Z: Practical ways to communicate your health message

https://cwslc.andornot.com/en/permalink/catalog110644
Osborne, Helen. Sudbury, MA: Jones & Bartlett Publishers , 2005.
Material Type
Book
Call Number
REF IA 850 OSB 2005
Availability
2 copies, 2 available
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
Author
Osborne, Helen.
Place of Publication
Sudbury, MA
Publisher
Jones & Bartlett Publishers
Publication Date
2005
Physical Description
Paperback, 293 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
An easy-to-use resource guide on ways to effectively convey health information. Whether you are a health provider, public health specialist, health educator, practice manager, literacy teacher, professor, student, or librarian, this book is for you.
ISBN
0763745502
Language
English
Material Type
Book
Call Number
REF IA 850 OSB 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Show Less

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