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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145

NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.

Material Type: Book

Call Number: REF JB 100 NHS 2010

Availability: 3 copies, 3 available

The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools

Corporate Author: NHS Institute for Innovation and Improvement

Place of Publication: Coventry, England

Publisher: NHS Institute for Innovation and Improvement

Publication Date: 2010

Physical Description: Softcover: 318 p.

Subject: Health Care Delivery Systems; Change Management

Abstract: The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools

ISBN: 9781907045813

Language: English

Material Type: Book

Call Number: REF JB 100 NHS 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons			Available
Copy 2 BC Children's and Women's Study and Learning Commons			Available
Copy 3 BC Children's and Women's Study and Learning Commons			Available

Prosci ADKAR Worksheet: Business change assessment

https://cwslc.andornot.com/en/permalink/catalog112930

Prosci Inc. [Loveland, CO]: [Prosci Learning Centre Publications]

Material Type: Other

Call Number: REF AA 130 HIA 0000

Availability: 15 copies, 14 available

A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.

Corporate Author: Prosci Inc.

Place of Publication: [Loveland, CO]

Publisher: [Prosci Learning Centre Publications]

Physical Description: Laminated Worksheet

Subject: Change Management

Abstract: A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.

Language: English

Material Type: Other

Call Number: REF AA 130 HIA 0000

Copies

Copy 6 BC Children's and Women's Study and Learning Commons REF			On Loan, due Wednesday, June 5, 2024
Copy 1 BC Children's and Women's Study and Learning Commons REF			Available
Copy 2 BC Children's and Women's Study and Learning Commons REF			Available
Copy 3 BC Children's and Women's Study and Learning Commons REF			Available
Copy 4 BC Children's and Women's Study and Learning Commons REF			Available
Copy 5 BC Children's and Women's Study and Learning Commons REF			Available
Copy 7 BC Children's and Women's Study and Learning Commons REF			Available
Copy 8 BC Children's and Women's Study and Learning Commons REF			Available
Copy 9 BC Children's and Women's Study and Learning Commons REF			Available
Copy 10 BC Children's and Women's Study and Learning Commons REF			Available
Copy 11 BC Children's and Women's Study and Learning Commons REF			Available
Copy 12 BC Children's and Women's Study and Learning Commons REF			Available
Copy 13 BC Children's and Women's Study and Learning Commons REF			Available
Copy 14 BC Children's and Women's Study and Learning Commons REF			Available
Copy 15 BC Children's and Women's Study and Learning Commons REF			Available

Aboriginal health in Canada: Historical, cultural, and epidemiological perspectives

https://cwslc.andornot.com/en/permalink/catalog114274

Waldram, James B, Herring, Ann, Young, T. Kue. [Toronto, ON]: University of Toronto Press , 2006. 2nd ed.

Material Type: Book

Call Number: REF GN 400 WAL 2006

Availability: 1 copy, 1 available

Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociolog…

Author: Waldram, James B; Herring, Ann; Young, T. Kue

Edition: 2nd ed.

Place of Publication: [Toronto, ON]

Publisher: University of Toronto Press

Publication Date: 2006

Physical Description: Paperback, 367 p.

Subject: Aboriginal Health; Leadership/Coaching

Abstract: Numerous studies, inquiries, and statistics accumulated over the years have demonstrated the poor health status of Aboriginal peoples relative to the Canadian population in general. Aboriginal Health in Canada is about the complex web of physiological, psychological, spiritual, historical, sociological, cultural, economic, and environmental factors that contribute to health and disease patterns among the Aboriginal peoples of Canada.; The authors explore the evidence for changes in patterns of health and disease prior to and since European contact, up to the present. They discuss medical systems and the place of medicine within various Aboriginal cultures and trace the relationship between politics and the organization of health services for Aboriginal people. They also examine popular explanations for Aboriginal health patterns today, and emphasize the need to understand both the historical-cultural context of health issues, as well as the circumstances that give rise to variation in health problems and healing strategies in Aboriginal communities across the country. An overview of Aboriginal peoples in Canada provides a very general background for the non-specialist. Finally, contemporary Aboriginal healing traditions, the issue of self-determination and health care, and current trends in Aboriginal health issues are examined.

ISBN: 97808082085795

Language: English

Material Type: Book

Call Number: REF GN 400 WAL 2006

Copies

BC Children's and Women's Study and Learning Commons

Available