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The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
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A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.
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Table of Contents; 1. Recognizable Patterns of Malformation; A. Chromosomal Abnormality Syndromes; Down Syndrome--Trisomy 18 Syndrome --Trisomy 13 Syndrome --Trisomy 8 Syndrome Trisomy 9 --Mosaic Syndrome --Triploidy Syndrome and Diploid/Triploid Mixoploidy Syndrome --Deletion 3p Syndrome Duplicati…
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