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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
Copy 3 BC Children's and Women's Study and Learning Commons Available
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Prosci ADKAR Worksheet: Business change assessment

https://cwslc.andornot.com/en/permalink/catalog112930
Prosci Inc. [Loveland, CO]: [Prosci Learning Centre Publications]
Material Type
Other
Call Number
REF AA 130 HIA 0000
Availability
15 copies, 15 available
A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.
Corporate Author
Prosci Inc.
Place of Publication
[Loveland, CO]
Publisher
[Prosci Learning Centre Publications]
Physical Description
Laminated Worksheet
Subject
Change Management
Abstract
A worksheet using the Prosci ADKAR Model to analyze change in your workplace; giving you insight as to where you are in the change process and what steps you can take to survive change.
Language
English
Material Type
Other
Call Number
REF AA 130 HIA 0000

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 5 BC Children's and Women's Study and Learning Commons REF Available
Copy 6 BC Children's and Women's Study and Learning Commons REF Available
Copy 7 BC Children's and Women's Study and Learning Commons REF Available
Copy 8 BC Children's and Women's Study and Learning Commons REF Available
Copy 9 BC Children's and Women's Study and Learning Commons REF Available
Copy 10 BC Children's and Women's Study and Learning Commons REF Available
Copy 11 BC Children's and Women's Study and Learning Commons REF Available
Copy 12 BC Children's and Women's Study and Learning Commons REF Available
Copy 13 BC Children's and Women's Study and Learning Commons REF Available
Copy 14 BC Children's and Women's Study and Learning Commons REF Available
Copy 15 BC Children's and Women's Study and Learning Commons REF Available
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