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2 records – page 1 of 1.

Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
More Information is Available
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
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Deja review: Family medicine

https://cwslc.andornot.com/en/permalink/catalog112735
Perez, Mayra, Liaw, Winston, Botsford, Lindsay. New York, NY: McGraw-Hill Companies, Inc. , 2011. 2nd Ed.
Material Type
Book
Call Number
REF FA 310 PER 2011
Availability
1 copy, 1 available
This text boils down your coursework to just the critical concepts you need to know for exam success. Features a quick-read, two-column, “flashcard in a book” Q&A format. – specifically designed to help you remember a large amount of pertinent information in the least amount of time possible. The f…
More Information is Available
Author
Perez, Mayra
Liaw, Winston
Botsford, Lindsay
Edition
2nd Ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2011
Physical Description
Paperback, 402 pages.
Subject
Family Medicine
Medical Directories. Resource Guides
Family Medicine-Directories.Resource Guides
UBC MD Undergrad
Abstract
This text boils down your coursework to just the critical concepts you need to know for exam success. Features a quick-read, two-column, “flashcard in a book” Q&A format. – specifically designed to help you remember a large amount of pertinent information in the least amount of time possible. The format allows you to zero-in on only the correct answers to promote memory retention and get the most out of your study time. Deja Review provides a straightforward way for you to assess your strengths and weaknesses so you can excel on the clerkship and the USMLE Step 2 CK.
ISBN
978-0-07-171515-7
Language
English
Material Type
Book
Call Number
REF FA 310 PER 2011

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less