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Creating a culture of collaboration

https://cwslc.andornot.com/en/permalink/catalog109693
Schuman, Sandy (Ed.). San Francisco, CA: Jossey-Bass , 2006.
Website
http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html
Material Type
Book
Call Number
REF AA 500 SCH 2006
Availability
1 copy, 1 available
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researcher…
Website
http://www.josseybass.com/WileyCDA/WileyTitle/productCd-0787981168.html
Author
Schuman, Sandy (Ed.)
Corporate Author
International Association of Facilitators
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2006
Physical Description
Hardcover, 498 p.
Series
Business & Management Series
Subject
Administration
Abstract
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.
ISBN
0-7879-8116-8
Language
English
Material Type
Book
Call Number
REF AA 500 SCH 2006

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Crucial Conversations: Tools for Talking When Stakes are High

https://cwslc.andornot.com/en/permalink/catalog123899
Rowland, Deborah. New York: McGraw Hill , 2012. 2nd.
Material Type
Book
Call Number
REF AA 84 PAT 2012
Availability
1 copy, 1 available
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches read…
Author
Rowland, Deborah
Edition
2nd
Place of Publication
New York
Publisher
McGraw Hill
Publication Date
2012
Physical Description
Paperback, 243 pages
Subject
Leadership/Coach
Mindful Change
Workplace Learning
Abstract
The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
ISBN
978007-1771320
Language
English
Material Type
Book
Call Number
REF AA 84 PAT 2012

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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 BYR 2013
Availability
1 copy, 1 available
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
Author
Byrne, Art
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2013
Physical Description
Hardcover, 201 p., no ill.
Subject
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Call Number
AA 120 BYR 2013

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Fifth discipline: The art and practice of the learning organization

https://cwslc.andornot.com/en/permalink/catalog113890
Senge, Peter M. New York: Doubleday , 2006. Rev. ed.
Material Type
Book
Call Number
REF AA 500 SEN 2006
Availability
2 copies, 2 available
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstra…
Author
Senge, Peter M.
Edition
Rev. ed.
Place of Publication
New York
Publisher
Doubleday
Publication Date
2006
Physical Description
Softcover, 445 p.
Subject
Management
Efficiency
Abstract
The Fifth Discipline, is based on fifteen years of experience in putting the book's ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization's ability to learn faster than the competition. The leadership stories in the book demonstrate the many ways that the core ideas in The Fifth Discipline, many of which seemed radical when first published in 1990, have become deeply integrated into people's ways of seeing the world and their managerial practices.
ISBN
9780385517256
Language
English
Material Type
Book
Call Number
REF AA 500 SEN 2006

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High performing healthcare systems: Delivering quality by design

https://cwslc.andornot.com/en/permalink/catalog110906
Baker, G. Ross, MacIntosh-Murray, Anu, Porcellato, Christina, Dionne, Lynn, Stelmacovich, Kim, Born, Karen. [Toronto, ON]: Longwoods Publishing Corporation , 2008.
Website
http://www.longwoods.com/home.php?cat=571
Material Type
Book
Call Number
REF JB 100 BAK 2008
Availability
1 copy, 1 available
An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare.
Website
http://www.longwoods.com/home.php?cat=571
Website Notes
To read individual chapters online...click on the link above
Author
Baker, G. Ross
MacIntosh-Murray, Anu
Porcellato, Christina
Dionne, Lynn
Stelmacovich, Kim
Born, Karen
Place of Publication
[Toronto, ON]
Publisher
Longwoods Publishing Corporation
Publication Date
2008
Physical Description
Paperback: 292 pages.
Subject
Health Care Delivery Systems
Hospitals Services
Abstract
An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare.
ISBN
9780981008905
Language
English
Material Type
Book
Call Number
REF JB 100 BAK 2008

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How to Be an Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive

https://cwslc.andornot.com/en/permalink/catalog124621
Brown, Jennifer. Oakland, CA: Berrett-Koehler Publishers , 2022. 2nd.
Material Type
Book
Call Number
REF NR 100 BRO 2022
Availability
7 copies, 7 available
he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still …
Author
Brown, Jennifer
Edition
2nd
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers
Publication Date
2022
Physical Description
144pp
Subjects
Anti-Racism
Diversity
Leadership
Culture
Abstract
he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation?s labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort.
In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels.
Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.
ISBN
978-1523002009
Language
English
Material Type
Book
Call Number
REF NR 100 BRO 2022

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Crisis Management in Acute Care Settings: Human Factors, Team Psychology, and Patient Safety in a High Stakes Environment

https://cwslc.andornot.com/en/permalink/catalog114233
St. Pierre, Michael, Buerschaper, Cornelius, Simon, Robert. Berlin, Germany: Springer-Verlag , 2011. 2nd Ed.
Material Type
Book
Call Number
REF EB 800 STP 2011
Availability
1 copy, 1 available
Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Fol…
Author
St. Pierre, Michael
Buerschaper, Cornelius
Simon, Robert
Edition
2nd Ed.
Place of Publication
Berlin, Germany
Publisher
Springer-Verlag
Publication Date
2011
Physical Description
Hardcover: 346 pages
Subject
Emergency Care Services. Emergency Room. ER
Emergency Medicine
Safety
Abstract
Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Following an initial section discussing the basic principles of human behavior and decision making, the various influences on safe patient care are discussed in depth. These are divided into three interacting groups: individual factors, team factors, and organizational factors. Relevant psychological theories are carefully examined, and case studies and descriptions of proven strategies help to ground these theories in daily practice. This newly revised edition will help both physicians and non-physicians to better understand the principles of human behavior and decision making in critical situations and thus to provide safer treatment.
ISBN
9783642196997
Language
English
Material Type
Book
Call Number
REF EB 800 STP 2011

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A people lens: 101 ways to move your organization forward

https://cwslc.andornot.com/en/permalink/catalog111058
Volunteer Vancouver. [Vancouver, BC?]: Volunteer Vancouver , 2009.
Material Type
Book
Call Number
REF BD 600 PEO 2009
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
Corporate Author
Volunteer Vancouver
Place of Publication
[Vancouver, BC?]
Publisher
Volunteer Vancouver
Publication Date
2009
Physical Description
Paperback: 71 p.
Subject
Job Satisfaction
Work Behaviour
Volunteers
Abstract
This book is for voluntary leaders of non-profit organizations and provides volunteer stories to illustrate and inspire leadership in any organization.
Language
English
Material Type
Book
Call Number
REF BD 600 PEO 2009
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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd.
Material Type
Book
Call Number
REF AA 120 MAN 2010
Availability
4 copies, 4 available
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Author
Mann, David
Edition
2nd
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2010
Physical Description
Softcover: 296 p.
Subject
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2010

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog120122
Mann, David. New York, NY: Taylor & Francis Group , 2015. 3rd ed.
Material Type
Book
Call Number
REF AA 120 MAN 2015
Availability
1 copy, 1 available
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Author
Mann, David
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2015
Physical Description
Softcover, 367 p., ill.
Subject
Lean Leader Development
Abstract
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ? and start again.
ISBN
9781482243239
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2015

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Innovative Performance Support: Strategies and Practices for Learning in the Workflow

https://cwslc.andornot.com/en/permalink/catalog121468
Gottfredson, Conrad, Mosher, Bob. [United States]: McGraw Hill , 2011.
Call Number
REF KT 100 GOT 2011
Availability
2 copies, 2 available
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
Author
Gottfredson, Conrad
Mosher, Bob
Place of Publication
[United States]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
255 pp
Subject
Learning
Abstract
Offers you a concise and comprehensive overview of performance support (PS) practices - ongoing, job specific resources, that ensure employees perform effectively on the job.
ISBN
9780071703116
Language
English
Call Number
REF KT 100 GOT 2011

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Fish! culture: Essential conversations that transform your organization: Personal workbook

https://cwslc.andornot.com/en/permalink/catalog113871
Charthouse Learning. Burnsville, MN: Charthouse Learning , 2007.
Material Type
Book
Call Number
REF AA 500 FIS 2007
Availability
1 copy, 1 available
Corporate Author
Charthouse Learning
Place of Publication
Burnsville, MN
Publisher
Charthouse Learning
Publication Date
2007
Physical Description
Ring-bound, 154 p.
Language
English
Material Type
Book
Call Number
REF AA 500 FIS 2007

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Business of kindness: Creating work environments where people thrive

https://cwslc.andornot.com/en/permalink/catalog109719
McIvor, Olivia. Lions Bay, BC: Fairwinds Press , 2006.
Material Type
Book
Call Number
REF BD 620 MCI 2006
Availability
1 copy, 1 available
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
Author
McIvor, Olivia
Place of Publication
Lions Bay, BC
Publisher
Fairwinds Press
Publication Date
2006
Physical Description
Paperback, 241 p.
Subject
Work Behaviour
Job Satisfaction
Abstract
The Business of Kindness™ is a leading-edge approach aimed at enhancing wellness and sustainability for employees throughout the organization as well as for the organization itself.
ISBN
0968214991
Language
English
Material Type
Book
Call Number
REF BD 620 MCI 2006

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Strategic project management made simple: Practical tools for leaders and teams

https://cwslc.andornot.com/en/permalink/catalog113901
Schmidt, Terry. Hoboken, NJ: Wiley & Sons , 2009.
Material Type
Book
Call Number
REF AA 74 SCH 2009
Availability
1 copy, 1 available
The central premise of Strategic Project Management Made Simple is that most projects and strategies never get off the ground because of adhoc, haphazard, and obsolete methods used to turn their ideas into coherent and actionable plans. Strategic Project Management Made Simple is the first book to …
Author
Schmidt, Terry
Place of Publication
Hoboken, NJ
Publisher
Wiley & Sons
Publication Date
2009
Physical Description
Hardcover, 272 p.
Subject
Management
Abstract
The central premise of Strategic Project Management Made Simple is that most projects and strategies never get off the ground because of adhoc, haphazard, and obsolete methods used to turn their ideas into coherent and actionable plans. Strategic Project Management Made Simple is the first book to couple a step-by-step process with an interactive thinking tool that takes a strategic approach to designing projects and action initiatives.
ISBN
9780470411582
Language
English
Material Type
Book
Call Number
REF AA 74 SCH 2009

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Coaching Out of the Box: Learner's Guide

https://cwslc.andornot.com/en/permalink/catalog121888
Hendren, Alison. Sechelt, BC: Coaching Out of the Box , 2013.
Material Type
Book
Availability
26 copies, 25 available
Author
Hendren, Alison
Place of Publication
Sechelt, BC
Publisher
Coaching Out of the Box
Publication Date
2013
Physical Description
103 pp
Subjects
Coaching
Leadership
Subject
Leadership/Coaching
Language
English
Material Type
Book

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Humble Inquiry: The Gentle Art of Asking Instead of Telling

https://cwslc.andornot.com/en/permalink/catalog125181
Schein, Edgar H, Schein, Peter A. Oakland, California: Berrett-Koehler Publishers , 2021. 2nd.
Material Type
Book
Call Number
REF AA 510 SCH 2021
Availability
3 copies, 3 available
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!; We live, say Edgar and Peter S…
Author
Schein, Edgar H
Schein, Peter A
Edition
2nd
Place of Publication
Oakland, California
Publisher
Berrett-Koehler Publishers
Publication Date
2021
Physical Description
192 pp
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations?over 200,000 copies sold and translated into seventeen languages!
We live, say Edgar and Peter Schein, in a culture of ?tell.? All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions?it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.
The Scheins define Humble Inquiry as ?the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.? It was inspired by Edgar?s twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death.
In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.
ISBN
978-1523092628
Language
English
Material Type
Book
Call Number
REF AA 510 SCH 2021

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The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams

https://cwslc.andornot.com/en/permalink/catalog112922
Brassard, Michael, Finn, Lynda, Ginn, Dana, Ritter, Diane. Salem, NH: COAL/QPC , 2002. First.
Material Type
Other
Call Number
REF AA 120 BRA 2002
Availability
2 copies, 2 available
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Author
Brassard, Michael
Finn, Lynda
Ginn, Dana
Ritter, Diane
Edition
First
Place of Publication
Salem, NH
Publisher
COAL/QPC
Publication Date
2002
Physical Description
Spiral bound pocket guide: 266 p.
Subject
Lean Leader Development
Abstract
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
ISBN
9781576810446
Language
English
Material Type
Other
Call Number
REF AA 120 BRA 2002

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Focus: The hidden driver of excellence

https://cwslc.andornot.com/en/permalink/catalog112884
Goleman, Daniel. New York, NY: HarperCollins , 2013.
Material Type
Book
Call Number
REF AA 75 GOL 2013a
Availability
1 copy, 0 available
Goleman looks at today's scarcest resource and the secret to high performance and fulfillment: attention. Goleman analyzes attention research as a threesome: inner, other, and outer focus. He shows why we need all three kinds of focus, as demonstrated by case studies from fields such as competitive…
Author
Goleman, Daniel
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2013
Physical Description
Hardcover, p. 311.
Subject
Leadership/Coaching
Abstract
Goleman looks at today's scarcest resource and the secret to high performance and fulfillment: attention. Goleman analyzes attention research as a threesome: inner, other, and outer focus. He shows why we need all three kinds of focus, as demonstrated by case studies from fields such as competitive sports, education, the arts, and business.
ISBN
9780062114860
Language
English
Material Type
Book
Call Number
REF AA 75 GOL 2013a

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Change your questions change your life: 10 powerful tools for life and work

https://cwslc.andornot.com/en/permalink/catalog123809
Adams, Marilee. San Francisco: CA: Berrett-Koehler Publishers, Inc. , 2015. 3rd Edition.
Material Type
Book
Call Number
REF AA 75 ADA 2015
Availability
1 copy, 0 available
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This b…
Author
Adams, Marilee
Edition
3rd Edition
Place of Publication
San Francisco: CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
Paperback: 233 pages
Subject
Leadership/Coaching
Abstract
Questions are at the core of how we listen, behave, think, and relate--as individuals and organizations. Virtually everything we think and do is generated by questions. Questions push us into new territories. The future begins with our thinking, represented by the questions we ask ourselves. This book shows readers how to consistently choose the questions that can lead them to success, both personally and professionally. This technique, called "QuestionsThinking, stimulates innovation, accelerate productivity, and create more rewarding relationships.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
ISBN
9781-62656 6330
Language
English
Material Type
Book
Call Number
REF AA 75 ADA 2015

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Leadership challenge

https://cwslc.andornot.com/en/permalink/catalog111161
Kouzes, James M., Posner, Barry Z. San Francisco: CA: Jossey-Bass , 2002. 3rd Edition.
Material Type
Book
Call Number
REF AA 75 KOU 2002
Availability
22 copies, 21 available
Drawing on interviews and a questionnaire survey of more than 3000 leaders, the authors identify five fundamental practices of exemplary leadership: challenge the status quo; inspire a shared vision; enable others to act; model the way forward by setting an example; tap individuals' inner drives by…
Author
Kouzes, James M.
Posner, Barry Z.
Edition
3rd Edition
Place of Publication
San Francisco: CA
Publisher
Jossey-Bass
Publication Date
2002
Physical Description
Paperback: 460 pages
Subject
Leadership/Coaching
Abstract
Drawing on interviews and a questionnaire survey of more than 3000 leaders, the authors identify five fundamental practices of exemplary leadership: challenge the status quo; inspire a shared vision; enable others to act; model the way forward by setting an example; tap individuals' inner drives by linking rewards and performance.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
May 28/12 - Item 011279 marked as missing
March 24/14 - Item 011220 marked as missing
March 24/14 - Item 011249 marked as missing
ISBN
0787956783
Language
English
Material Type
Book
Call Number
REF AA 75 KOU 2002

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