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2 records – page 1 of 1.

What you accept is what you teach: Setting standards for employee accountability

https://cwslc.andornot.com/en/permalink/catalog111199
Cohen, Michael Henry. Minneapolis, MN: Creative Health Care Management Inc. , 2007. 1st Edition.
Material Type
Book
Call Number
REF AA 75 COH 2007
Availability
1 copy, 1 available
What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to mai…
More Information is Available
Author
Cohen, Michael Henry
Edition
1st Edition
Place of Publication
Minneapolis, MN
Publisher
Creative Health Care Management Inc.
Publication Date
2007
Physical Description
Paperback: 191 p.
Subject
Laboratory Tests/Values
Work Behaviour
Job Satisfaction
Abstract
What You Accept is What You Teach offers practical advice to managers on how to hold employees accountable for a strong work ethic, intrinsic motivation, a positive attitude and constructive conduct toward customers and co-workers. It describes a leader's rights and responsibilities relative to maintaining standards for teamwork and customer service. It discusses how to effectively confront and set limits with employees who demonstrate counter productive and passive-aggressive behaviors that raise havoc on group morale.
ISBN
1886624763
Language
English
Material Type
Book
Call Number
REF AA 75 COH 2007

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Are you culturally competent?

https://cwslc.andornot.com/en/permalink/catalog111191
Ammerican Academy of Orthopaedic Surgeons (AAOS). Warsaw, IN: Zimmer Inc. , 2005.
Material Type
CD
Audio
Call Number
REF GN 300 CUL 2005
Availability
1 copy, 1 available
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
More Information is Available
Author
Ammerican Academy of Orthopaedic Surgeons (AAOS)
Place of Publication
Warsaw, IN
Publisher
Zimmer Inc.
Publication Date
2005
Physical Description
1 CD-ROM
Subject
Cross-Cultural Health Care
Minority Health
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Patient Relations
Abstract
The Cultural Competency Challenge is a self-assessment and learning tool, showcasing 18 diverse patient cases, designed to help surgeons become more aware of cultural differences among their patients, including communication and clinical considerations.
Notes
AAOS Product: #02735
Language
English
Material Type
CD
Audio
Call Number
REF GN 300 CUL 2005

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Show Less