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3 records – page 1 of 1.

On the mend: Revolutionizing healthcare to save lives and transform the industry

https://cwslc.andornot.com/en/permalink/catalog113147
Toussaint, John, Gerard, Roger A., Adams, Emily. Cambridge, MA: Lean Enterprise Institute , 2010.
Material Type
Book
Call Number
REF AA 120 TOU 2010
Availability
1 copy, 1 available
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
Author
Toussaint, John
Gerard, Roger A.
Adams, Emily
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2010
Physical Description
Hardcover: 177 p.
Subject
Lean Leader Development
Change Management
Abstract
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
ISBN
9781934109274
Language
English
Material Type
Book
Call Number
REF AA 120 TOU 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons MISSING Available
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Best practices in change management: 822 participants share lessons and best practices in change management

https://cwslc.andornot.com/en/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed.
Material Type
Book
Call Number
REF AA 130 BES 2014
Availability
1 copy, 1 available
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Edition
2014 ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Call Number
REF AA 130 BES 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
Copy 3 BC Children's and Women's Study and Learning Commons Available
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