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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
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BLS Basic life support: Provider manual

https://cwslc.andornot.com/en/permalink/catalog123201
American Heart Association, Heart & Stroke Foundation. [Ottawa, ON]: American Heart Association | Heart & Stroke Foundation , 2020.
Material Type
Book
Call Number
REF EB 270 AHA 2020
Availability
25 copies, 20 available
The Basic Life Support (BLS) for Healthcare Providers (HCP) is a classroom course that is designed to teach a variety of healthcare professionals how to recognize a number of life-threatening emergencies, how to provide CPR, how to use an AED and how to relieve choking in a safe, timely and effecti…
Website Notes
Click link to see Table of Contents
Corporate Author
American Heart Association
Heart & Stroke Foundation
Place of Publication
[Ottawa, ON]
Publisher
American Heart Association
Heart & Stroke Foundation
Publication Date
2020
Physical Description
Paperback: (112 p.: ill.).
Subject
Cardiopulmonary Resuscitation. CPR
First Aid
CPR
Certification
Abstract
The Basic Life Support (BLS) for Healthcare Providers (HCP) is a classroom course that is designed to teach a variety of healthcare professionals how to recognize a number of life-threatening emergencies, how to provide CPR, how to use an AED and how to relieve choking in a safe, timely and effective manner.
ISBN
9781988892603
Language
English
Material Type
Book
Call Number
REF EB 270 AHA 2020

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, June 5, 2024
Copy 9 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, November 8, 2022
Copy 10 BC Children's and Women's Study and Learning Commons REF On Loan, due Tuesday, November 14, 2023
Copy 15 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, June 5, 2024
Copy 19 BC Children's and Women's Study and Learning Commons REF On Loan, due Thursday, May 23, 2024
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
Copy 5 BC Children's and Women's Study and Learning Commons REF Available
Copy 6 BC Children's and Women's Study and Learning Commons REF Available
Copy 7 BC Children's and Women's Study and Learning Commons REF Available
Copy 8 BC Children's and Women's Study and Learning Commons REF Available
Copy 11 BC Children's and Women's Study and Learning Commons REF Available
Copy 12 BC Children's and Women's Study and Learning Commons REF Available
Copy 13 BC Children's and Women's Study and Learning Commons REF Available
Copy 14 BC Children's and Women's Study and Learning Commons REF Available
Copy 16 BC Children's and Women's Study and Learning Commons REF Available
Copy 17 BC Children's and Women's Study and Learning Commons REF Available
Copy 18 BC Children's and Women's Study and Learning Commons REF Available
Copy 20 BC Children's and Women's Study and Learning Commons REF Available
Copy 21 BC Children's and Women's Study and Learning Commons REF Available
Copy 22 BC Children's and Women's Study and Learning Commons REF Available
Copy 23 BC Children's and Women's Study and Learning Commons REF Available
Copy 24 BC Children's and Women's Study and Learning Commons REF Available
Copy 25 BC Children's and Women's Study and Learning Commons REF Available
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