Search Results - C&W Library Catalogue

Copy 19 BC Children's and Women's Study and Learning Commons REF			On Loan, due Monday, May 17, 2021
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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864

Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.

Material Type: Book

Call Number: REF JB 200 SPI 2013

Availability: 4 copies, 4 available

Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…

Author: Spiegelman, Paul; Berrett, Britt

Place of Publication: New York, NY

Publisher: An Inc. Original

Publication Date: 2013

Physical Description: Hardcover, 208 p.

Subject: Change Management; Administration; Hospitals; Leadership/Coaching

Abstract: Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.

ISBN: 9780988842809

Language: English

Material Type: Book

Call Number: REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF			Available
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Copy 3 BC Children's and Women's Study and Learning Commons REF			Available
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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120

Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.

Material Type: Book

Call Number: AA 120 BYR 2013

Availability: 1 copy, 1 available

In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…

Author: Byrne, Art

Edition: 1st ed.

Place of Publication: New York, NY

Publisher: McGraw-Hill Companies, Inc.

Publication Date: 2013

Physical Description: Hardcover, 201 p., no ill.

Subject: Leadership/Coaching; Lean Leader Development

Abstract: In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.; Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:; Eliminate waste in every value-added operation; Deliver consistent value to customers; Stimulate growth and add jobs; Increase wealth for all your stakeholders; Build a company culture of continuous improvement (kaizen); Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.

ISBN: 9780071800679

Language: English

Material Type: Book

Call Number: AA 120 BYR 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons

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