Author

Elkeles, Tamar

Phillips, Jack

Place of Publication

London

Publisher

Routledge

Publication Date

2010

Physical Description

Paperback 334pp

Subject

Learning

Development

Abstract

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

ISBN

9780-7506-79251

Material Type

Book

Call Number

AA 85 ELK 2011

Copies

Author

Brown, J.

Isaacs, D.

Corporate Author

World Cafe Community

Place of Publication

San Francisco, CA

Publisher

Berrett-Koehler Publishers, Inc.

Publication Date

2005

Physical Description

Softcover: 242 p.

Subject

Learning

Leadership/Coaching

Abstract

This resource focuses on collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. This innovative approach creates dynamic networks of conversation that can catalyze an organization's or community's own collective intelligence around its most important questions.

Table of Contents:

Introduction Begining the Conversation: An Invitation to the World Cafe

Chapter 1 Seeing the Invisible: Conversation Matters!

Chapter 2 Conversation as a Core Process: Co-Creating Business and Social Value

Chapter 3 Principle 1: Set the Context

Chapter 4 Principle 2: Create Hospitable Space

Chapter 5 Principle 3: Explore Questions that Matter

Chapter 6 Principle 4: Encourage Everyone's Contribution

Chapter 7 Principle 5: Cross-Pollinate and Connect Diverse Perspectives

Chapter 8 Principle 6: Listen Together for Patterns, Insights, and Deeper Questions

Chapter 9 Principle 7: Harvest and Share Collective Discoveries

Chapter 10 Guiding the Cafe Process: The Art of Hosting

Chapter 11 Conversational Leadership: Cultivating Collective Intelligence

Chapter 12 The Call of Our Times: Creating a Culture of Dialogue

Epilogue How Can We Talk It Through

Afterword Discovering the Magic of Collective Creativity

ISBN

9781576752586

Language

English

Material Type

Book

Call Number

REF AA 75 BRO 2005

Copies