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On the mend: Revolutionizing healthcare to save lives and transform the industry

https://cwslc.andornot.com/en/permalink/catalog113147
Toussaint, John, Gerard, Roger A., Adams, Emily. Cambridge, MA: Lean Enterprise Institute , 2010.
Material Type
Book
Call Number
REF AA 120 TOU 2010
Availability
1 copy, 1 available
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
Author
Toussaint, John
Gerard, Roger A.
Adams, Emily
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2010
Physical Description
Hardcover: 177 p.
Subject
Lean Leader Development
Change Management
Abstract
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
ISBN
9781934109274
Language
English
Material Type
Book
Call Number
REF AA 120 TOU 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons MISSING Available
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On Being Included:: Racism and Diversity in Institutional Life

https://cwslc.andornot.com/en/permalink/catalog124060
Ahmed, Sara. London: Duke University Press , 2012.
Material Type
Book
Call Number
REF NR 100 AHM 2012
Availability
2 copies, 2 available
What does diversity do? What are we doing when we use the language of diversity? Sara Ahmed offers an account of the diversity world based on interviews with diversity practitioners in higher education, as well as her own experience of doing diversity work. Diversity is an ordinary, even unremarkab…
Author
Ahmed, Sara
Place of Publication
London
Publisher
Duke University Press
Publication Date
2012
Physical Description
243pp
Subjects
Anti-Racism
Diversity
Abstract
What does diversity do? What are we doing when we use the language of diversity? Sara Ahmed offers an account of the diversity world based on interviews with diversity practitioners in higher education, as well as her own experience of doing diversity work. Diversity is an ordinary, even unremarkable, feature of institutional life. Yet diversity practitioners often experience institutions as resistant to their work, as captured through their use of the metaphor of the "brick wall." On Being Included offers an explanation of this apparent paradox. It explores the gap between symbolic commitments to diversity and the experience of those who embody diversity. Commitments to diversity are understood as "non-performatives" that do not bring about what they name. The book provides an account of institutional whiteness and shows how racism can be obscured by the institutionalization of diversity. Diversity is used as evidence that institutions do not have a problem with racism. On Being Included offers a critique of what happens when diversity is offered as a solution. It also shows how diversity workers generate knowledge of institutions in attempting to transform them.
ISBN
9780-8223-52365
Language
English
Material Type
Book
Call Number
REF NR 100 AHM 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
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