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The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
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This book enables executive and department-level manageres to plan, develop, and implement wayfinding programs that better serve their patients, visitors and staff. It helps project leaders to justify a financial investment in wayfinding, identify, prioritize and document facility needs build a way…
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The goal of Women-Centred Care is to ensure that all girls and women receive evidence based care that respects their social, economic, physical, cultural and spiritual realties. This curriculum is based on the Framework for Women-Centred Health and is designed to support health care providers in de…
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This text offers an understanding of health care information systems that helps readers work effectively with and support information systems design, as well as the development and implementation. It covers current and developing information systems of interest to managers in health services organi…
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An examination of leadership strategies, organizational processes and investments made to create and sustain improvement in healthcare.
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This book considers how health care is structured to develop and to apply evidence--from health profession training and infrastructure development to advances in research methodology, patient engagement, payment schemes, and measurement--and highlights opportunities for the creation of a sustainabl…
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
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This book presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces comprising employees in health care settings. It discusses the importance of collaboration and interactive problem-solving among professionals from diverse disci…
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The goal of this book is to foster professional competence and ensure high quality care to those with mental illness. An eclectic, multidisciplinary approach has been its hallmark; thus, biological, psychological, and sociological factors are equitably presented as they affect the person in health …
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This handbook encourages a multi-disciplinary, team-based approach to providing treatment of pediatric rheumatic diseases. Includes over 230 full color images and reproducible resources for patients and carers. This guide will be helpful for allied health professionals, especially those working wit…
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Health care providers often overestimate their ability to communicate effectively in a way that ensures a patient's understanding. This puts compliance, safety, and outcomes at risk. This book aims to raise awareness, improve assessment, and help practitioners to adapt to patients' communication ne…
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A thoughtful, portable clinical companion, Varcarolis? Manual of Psychiatric Nursing Care Planning: An Interprofessional Approach, 6th Edition, provides you with the latest diagnostic information available, including the DSM-5 and patient problems, for accurate assessment and diagnosis of patients.…
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Written by leading experts in the field, this handbook provides the practicing pediatric clinician with quick reference to a wide range of diagnoses.
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A manual to provide health care professionals with information that will support them in their kowledge, and skill building in providing cuturally competent services to first generation immigrant and refugee women, including; Ante-partum with focus on pregnancy, intra-partum with focus on labour an…
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Helping to promote healing in Aboriginal people with addiction and mental health issues requires specialized knowledge and unique skills. Health, social service and justice workers must first have a grasp of history and the emotional legacy that today's generation of Aboriginal people carry. They m…
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The I2I is a how-to guide for driving change using KT activities. It is built around the concept of innovation: products, actions, services or relationships that have the potential to enhance health outcomes. The guide illustrates how to move from innovation to implementation in a thoughtful manner…
This book introduces the reader to the principles and practice of effective leadership and management in relation to themselves as an individual, a team member and a practitioner with the client.
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This book offers clear best-practice guidelines for the assessment of Autism Spectrum Disorder. It discusses both the rising rates of autism and the growing need for appropriate, effective treatments and services. The book examines measures and methods used in assessing for core symptoms of ASD as …
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Critical situations in acute and emergency care are one of the great clinical challenges because of the uncertainty, high stakes, time pressure, and stress that are involved. This book provides a comprehensive outline of all the human factors issues relevant to patient safety during acute care. Fol…
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Established for more than thirty years as one of the world's most widely read gynecology texts, Clinical Gynecologic Endocrinology and Infertility is now in its Eighth Edition. Enhanced by illustrations, algorithms, and tables, the book provides a complete explanation of the female endocrine system…
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