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20 records – page 1 of 1.

In search of excellence: Lessons from America's best-run companies

https://cwslc.andornot.com/en/permalink/catalog113143
Peters, Thomas J., Waterman, Robert H. Jr. New York, NY: Warner Books , 1982.
Material Type
Book
Call Number
REF AA 130 PET 1982
Availability
1 copy, 1 available
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
Author
Peters, Thomas J.
Waterman, Robert H. Jr.
Place of Publication
New York, NY
Publisher
Warner Books
Publication Date
1982
Physical Description
Softcover: 349 p.
Subject
Change Management
Abstract
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.
ISBN
0446383902
Language
English
Material Type
Book
Call Number
REF AA 130 PET 1982

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Plain language clear and simple: Trainer's Guide

https://cwslc.andornot.com/en/permalink/catalog111215
(IME) Information Management & Economics, Inc. , 1994.
Material Type
Book
Call Number
REF IA 850 PLA 1994
Availability
3 copies, 3 available
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain languag…
Publisher
(IME) Information Management & Economics, Inc.
Publication Date
1994
Physical Description
Spiralbound paperback: (Tabs include: 9 modules, checklist, transparencies, handouts & references)
Subject
Patient Education
Patient Relations
Abstract
This guide provides a 'framework' for people who lead training programs in a plain language approach to communications. Based on a two-day course, this reference is divided into nine modules that can be customized in order to help participants to develop the skills necessary to use a plain language approach in any setting.
Language
English
Material Type
Book
Call Number
REF IA 850 PLA 1994

Copies

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Measuring quality improvement in healthcare: A guide to statistical process control applications

https://cwslc.andornot.com/en/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995.
Material Type
Book
Call Number
REF AA 120 CAR 1995
Availability
1 copy, 1 available
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Author
Carey, Raymond G.
Lloyd, Robert C.
Place of Publication
New York, NY
Publisher
Quality Resources
Publication Date
1995
Physical Description
Softcover: 194 p.
Subject
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Call Number
REF AA 120 CAR 1995

Copies

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Learning as a way of being: Strategies for survival in a world of permanent white water

https://cwslc.andornot.com/en/permalink/catalog109460
Vaill, Peter. San Francisco, CA: Jossey-Bass , 1996.
Material Type
Book
Call Number
REF AA 75 VAI 1996
Availability
2 copies, 2 available
Offers a critique of the roots of management education and argues that institutions of higher learning must teach managers how to integrate the discipline of learning into their very being.
Author
Vaill, Peter
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
1996
Physical Description
Hardcover;218 p.
Series
Business Management Series
Subject
Administration
Leadership/Coaching
Abstract
Offers a critique of the roots of management education and argues that institutions of higher learning must teach managers how to integrate the discipline of learning into their very being.
ISBN
0787902462
Language
English
Material Type
Book
Call Number
REF AA 75 VAI 1996

Copies

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Outcome measures for health education and other health care interventions

https://cwslc.andornot.com/en/permalink/catalog110651
Lorig, Kate. et al. Thousand Oaks, Calif.: Sage Publications , 1996.
Material Type
Book
Call Number
REF JK 160 LOR 1996
Availability
1 copy, 1 available
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales f…
Author
Lorig, Kate. et al.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1996
Physical Description
Paperback, 99 p.
Subject
Outcomes Management
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Abstract
Although Outcome Measurement has become an important tool in the evaluation of health promotion, patient education and other health services interventions, there remain problems in locating reliable measurements and scales. This book provides a compilation of more than 50 self-administered scales for measuring health behaviours, health status, self-efficacy, and health-care utilization.
ISBN
0761900675
Language
English
Material Type
Book
Call Number
REF JK 160 LOR 1996

Copies

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The new rational manager: An updated edition for a new world

https://cwslc.andornot.com/en/permalink/catalog112891
Kepner, Charles H., Tregoe, Benjamin B. Princeton, NJ: Kepner-Tregoe, Inc. , 1997.
Material Type
Book
Call Number
REF AA 130 KEP 1997
Availability
1 copy, 1 available
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Author
Kepner, Charles H.
Tregoe, Benjamin B.
Place of Publication
Princeton, NJ
Publisher
Kepner-Tregoe, Inc.
Publication Date
1997
Physical Description
Softcover: 242 p.
Subject
Change Management
Abstract
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
ISBN
9780971562714
Language
English
Material Type
Book
Call Number
REF AA 130 KEP 1997

Copies

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Courage to teach: A guide for reflection and renewal

https://cwslc.andornot.com/en/permalink/catalog109636
Livsey, Rachel C., Palmer, Parker J. San Francisco, CA: Jossey-Bass , 1999.
Material Type
Book
Call Number
REF AA 80 LIV 1999 c.1
Availability
1 copy, 1 available
This guide will help teachers, individually and in groups, reflect on their teaching and renew their sense of vocation by exploring the inner landscape of their lives along Palmer's three dimensions--intellectual, emotional, and spiritual.
Author
Livsey, Rachel C.
Palmer, Parker J.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
1999
Physical Description
Paperback: 51 pages
Subject
Education. Schools
Abstract
This guide will help teachers, individually and in groups, reflect on their teaching and renew their sense of vocation by exploring the inner landscape of their lives along Palmer's three dimensions--intellectual, emotional, and spiritual.
ISBN
07877946451
Language
English
Material Type
Book
Call Number
REF AA 80 LIV 1999 c.1

Copies

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No time to teach?: A nurse's guide to patient and family education

https://cwslc.andornot.com/en/permalink/catalog110643
London, Fran. Philadelphia, PA: Lippincott , 1999.
Material Type
Book
Call Number
REF IA 850 LON 1999
Availability
1 copy, 1 available
Teaching is one of the most valuable services nurses provide to patients and families. But whether in the hospital, clinic, home, or long-term care facility, other tasks and responsibilities often compete for nurses' time. This book offers nurses useful, everyday information to apply to real-life …
Author
London, Fran.
Place of Publication
Philadelphia, PA
Publisher
Lippincott
Publication Date
1999
Physical Description
Paperback, 437 p.
Subject
Patient Education
Patient-Health Care Practitioner Relations. Doctor-Patient Relations.
Nurse Practitioners
Abstract
Teaching is one of the most valuable services nurses provide to patients and families. But whether in the hospital, clinic, home, or long-term care facility, other tasks and responsibilities often compete for nurses' time. This book offers nurses useful, everyday information to apply to real-life nursing situations. It is written to provide guidance in educating patients of all ages and their families in a variety of health care settings.
ISBN
0781716446
Language
English
Material Type
Book
Call Number
REF IA 850 LON 1999

Copies

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Mentor's guide: Facilitating effective learning relationships

https://cwslc.andornot.com/en/permalink/catalog111356
Zachary, Lois J. San Francisco, CA: John Wiley & Sons, Inc. , 2000.
Material Type
Book
Call Number
REF AA 75 ZAC 2000
Availability
25 copies, 25 available
This book explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational setting can successfully navigate the learning journey by using the hands-on wor…
Author
Zachary, Lois J.
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Publication Date
2000
Physical Description
Paperback, 195 pages
Series
The Jossey-Bass Higher and Adult Education Series
Subject
Leadership/Coaching
Abstract
This book explores the critical process of mentoring and presents practical tools for facilitating the experience from beginning to end. Now managers, teachers, and leaders from any career, professional, or educational setting can successfully navigate the learning journey by using the hands-on worksheets and exercises in this resource.
Notes
May 28/12 - Item 011536 marked as missing
June 11/12 - Item 011508 marked as missing
March 24/14 - Item 011507 marked as missing
March 24/14 - Item 011508 marked as missing
March 24/14 - Item 011520 marked as missing
March 24/14 - Item 011537 marked as missing
March 24/14 - Item 011549 marked as missing
April 23/14 - Item 011519 marked as missing
ISBN
9780787947422
Language
English
Material Type
Book
Call Number
REF AA 75 ZAC 2000

Copies

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Understanding the nursing process in a changing care environment

https://cwslc.andornot.com/en/permalink/catalog113142
Murray, Mary Ellen, Atkinson, Leslie D. [Toronto, ON]: McGraw-Hill , 2000. 6th Ed.
Material Type
Book
Call Number
REF JC 500 MUR 2000
Availability
1 copy, 1 available
Generations of nursing students have discovered the scope, the importance, and the fundamental processes of their chosen profession with this one-of-a-kind, reader-friendly text. Using a helpful building-block approach, and filled with many thought-provoking historical and cultural vignettes, Under…
Author
Murray, Mary Ellen
Atkinson, Leslie D.
Edition
6th Ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw-Hill
Publication Date
2000
Physical Description
Softcover: 233 p. includes 1 pocketbook
Subject
Nursing. Registered Nurse. RN
Health Professions/Careers-General
Abstract
Generations of nursing students have discovered the scope, the importance, and the fundamental processes of their chosen profession with this one-of-a-kind, reader-friendly text. Using a helpful building-block approach, and filled with many thought-provoking historical and cultural vignettes, Understanding the Nursing Process in a Changing Care Environment breaks the nursing process into logically organized steps for ease of comprehension. Newly updated, the sixth edition considers the nursing process against the backdrop of today’s transforming issues--such as managed care, multicultural patient populations, home health care, and illness prevention
ISBN
0071350780
Language
English
Material Type
Book
Call Number
REF JC 500 MUR 2000

Copies

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Great preceptors need great support: An education development program for nurse preceptors: Facilitator's guide

https://cwslc.andornot.com/en/permalink/catalog108782
McDougall, Debbie, Van Stolk, Dori. [Vancouver, BC?]: Children's & Women's Health Centre of BC , 2001. Rev. Ed.
Material Type
Book
Call Number
REF JC 500 MCD 2001
Availability
1 copy, 1 available
This comprehensive guide provides educators with the resources needed to implement a Preceptor Development Program in your organization. A series of six workshops, each four hours or less, addresses the learning needs of both beginning and experienced nurse preceptors, learners and hospital staff s…
Author
McDougall, Debbie
Van Stolk, Dori
Edition
Rev. Ed.
Place of Publication
[Vancouver, BC?]
Publisher
Children's & Women's Health Centre of BC
Publication Date
2001
Physical Description
3 ring binder: 210 pages; incl. 7 reproducible handouts
Subject
Nursing. Registered Nurse. RN
Nursing
Abstract
This comprehensive guide provides educators with the resources needed to implement a Preceptor Development Program in your organization. A series of six workshops, each four hours or less, addresses the learning needs of both beginning and experienced nurse preceptors, learners and hospital staff supporting the learning experience. Once workshop focuses on development of "Preceptorship Pathways". This is a unit-specific took to assist in planning day-to-day learning for the preceptorship experience. All workshops are based on experiential learning model and are highly interactive. The package includes learning objectives, lesson plans, participant handouts and evaluation forms. These basic resources can be adapted to fit the specific education needs of preceptors in any health care setting.
Language
English
Material Type
Book
Call Number
REF JC 500 MCD 2001

Copies

Copy 2 BC Children's and Women's Study and Learning Commons REF Available
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Getting things done: The art of stress-free productivity

https://cwslc.andornot.com/en/permalink/catalog112906
Allen, David. [Toronto, ON]: Penguin Group , 2001.
Material Type
Book
Call Number
REF AA 74 ALL 2001
Availability
1 copy, 1 available
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
Author
Allen, David
Place of Publication
[Toronto, ON]
Publisher
Penguin Group
Publication Date
2001
Physical Description
Softcover: 267 p.
Subject
Time Management
Abstract
In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance. From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down.
ISBN
9780142000281
Language
English
Material Type
Book
Call Number
REF AA 74 ALL 2001

Copies

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Collins, Jim. New York, NY: HarperCollins , 2001.
Material Type
Book
Call Number
REF AA 130 COL 2001
Availability
5 copies, 4 available
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2001
Physical Description
Hardcover: 300 p.
Subject
Change Management
Abstract
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
ISBN
9780066620992
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2001

Copies

Copy 5 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, October 4, 2023
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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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Who moved my cheese? An a-mazing way to deal with change in your work and in your life

https://cwslc.andornot.com/en/permalink/catalog109638
Johnson, Spencer. New York, NY: G.P. Putnam's Sons , 2002.
Material Type
Book
Call Number
REF BD 620 JOH 2002
Availability
1 copy, 1 available
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life,…
Author
Johnson, Spencer
Place of Publication
New York, NY
Publisher
G.P. Putnam's Sons
Publication Date
2002
Physical Description
Hardcover, 96 pages
Subject
Work Behaviour
Abstract
This is a brief tale of two mice and two humans who live in a maze and one day are faced with change: someone moves their cheese. Reactions vary from quick adjustment to waiting for the situation to change by itself to suit their needs. This story is about adjusting attitudes toward change in life, especially at work. Change occurs whether a person is ready or not, but the author affirms that it can be positive. His principles are to anticipate change, let go of the old, and do what you would do if you were not afraid.
ISBN
0399144463
Language
English
Material Type
Book
Call Number
REF BD 620 JOH 2002

Copies

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Planning programs for adult learners: A practical guide for educators, trainers, and staff developers

https://cwslc.andornot.com/en/permalink/catalog112445
Caffarella, Rosemary S. San Francisco, CA: Jossey-Bass , 2002. 2nd ed.
Material Type
Book
Call Number
REF AA 75 CAF 2002
Availability
7 copies, 6 available
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the…
Author
Caffarella, Rosemary S.
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2002
Physical Description
Softcover: 403 p.
Subject
Leadership/Coaching
Abstract
This book is a concrete how-to guide and resource book for planning educational and training programs for adults in a variety of settings, from the corporate sector to educational organizations. It includes new material and examples including the significance of discerning the planning context, the importance of addressing power dynamics and ethical issues encountered in the planning process, and current information about incorporating technology into the development and practice of adult education and training programs.
Notes
RESTRICTED TO PHSA LEADERSHIP COACHING PARTICIPANTS ONLY.
Language
English
Material Type
Book
Call Number
REF AA 75 CAF 2002

Copies

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The six sigma memory jogger II: A pocket guide of tools for six sigma improvement teams

https://cwslc.andornot.com/en/permalink/catalog112922
Brassard, Michael, Finn, Lynda, Ginn, Dana, Ritter, Diane. Salem, NH: COAL/QPC , 2002. First.
Material Type
Other
Call Number
REF AA 120 BRA 2002
Availability
2 copies, 2 available
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
Author
Brassard, Michael
Finn, Lynda
Ginn, Dana
Ritter, Diane
Edition
First
Place of Publication
Salem, NH
Publisher
COAL/QPC
Publication Date
2002
Physical Description
Spiral bound pocket guide: 266 p.
Subject
Lean Leader Development
Abstract
This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
ISBN
9781576810446
Language
English
Material Type
Other
Call Number
REF AA 120 BRA 2002

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Tintinalli's emergency medicine: A comprehensive study guide

https://cwslc.andornot.com/en/permalink/catalog125192
Tintinalli, Judith E., Stapczynski, J. Stephan, Ma, O. John et al. New York, NY: McGraw-Hill Education , 2003. 6th.
Material Type
Book
Call Number
REF EB 800 TIN 2003
Availability
1 copy, 1 available
Covers the gamut of emergency medicine practice in brief, clinically focused chapters. New to this edition are chapters on bioterroism and weapons of mass destruction, pharmacology of antimicrobials, antifungals, and antivirals, principles of drug interactions, endocarditis, and abdominal and pelvi…
Author
Tintinalli, Judith E.
Stapczynski, J. Stephan
Ma, O. John et al
Edition
6th
Place of Publication
New York, NY
Publisher
McGraw-Hill Education
Publication Date
2003
Physical Description
Hardcover, 2016pp
Subject
Emergency Medicine
Abstract
Covers the gamut of emergency medicine practice in brief, clinically focused chapters. New to this edition are chapters on bioterroism and weapons of mass destruction, pharmacology of antimicrobials, antifungals, and antivirals, principles of drug interactions, endocarditis, and abdominal and pelvic pain in the non-pregnant patient. Pharmacologic considerations, tables of vital differential diagnoses, and observation criteria throughout are new features reflecting developments in this dynamic specialty.
ISBN
978-0071388757
Language
English
Material Type
Book
Call Number
REF EB 800 TIN 2003

Copies

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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://cwslc.andornot.com/en/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004.
Material Type
Book
Call Number
REF AA 120 GIN 2004
Availability
1 copy, 1 available
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place of Publication
Salem, NH
Publisher
GOAL/QPC
Publication Date
2004
Physical Description
Paperback: 264 p.
Subject
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Call Number
REF AA 120 GIN 2004

Copies

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The 7 habits of highly effective people: Powerful lessons in personal change

https://cwslc.andornot.com/en/permalink/catalog113327
Covey, Stephen. New York, NY: Simon & Schuster , 2004. 2nd ed. [25th Anniversary].
Material Type
Book
Call Number
REF AA 75 COV 2004
Availability
5 copies, 2 available
A leading management consultant outlines seven organizational rules for improving effectiveness and increasing productivity at work and at home.
Author
Covey, Stephen
Edition
2nd ed. [25th Anniversary]
Place of Publication
New York, NY
Publisher
Simon & Schuster
Publication Date
2004
Subject
Leadership/Coaching
Abstract
A leading management consultant outlines seven organizational rules for improving effectiveness and increasing productivity at work and at home.
ISBN
9781451639612
Language
English
Material Type
Book
Call Number
REF AA 75 COV 2004

Copies

Copy 3 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, April 22, 2015
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20 records – page 1 of 1.