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2 records – page 1 of 1.

Measuring quality improvement in healthcare: A guide to statistical process control applications

https://cwslc.andornot.com/en/permalink/catalog112890
Carey, Raymond G., Lloyd, Robert C. New York, NY: Quality Resources , 1995.
Material Type
Book
Call Number
REF AA 120 CAR 1995
Availability
1 copy, 1 available
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
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Author
Carey, Raymond G.
Lloyd, Robert C.
Place of Publication
New York, NY
Publisher
Quality Resources
Publication Date
1995
Physical Description
Softcover: 194 p.
Subject
Lean Leader Development
Abstract
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes.
ISBN
9780527762933
Language
English
Material Type
Book
Call Number
REF AA 120 CAR 1995

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Sway: Unravelling Unconscious Bias

https://cwslc.andornot.com/en/permalink/catalog124055
Agarwal, Pragya. Dublin, Ireland: Bloomsbury , 2021.
Material Type
Book
Call Number
REF NR 100 AGA 2021
Availability
1 copy, 1 available
Sway is a thoroughly researched and comprehensive look at unconscious bias and how it impacts day-to-day life, from job interviews to romantic relationships to saving for retirement. It covers a huge number of sensitive topics - sexism, racism, ageism, homophobia, colourism - with tact, and combine…
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  1 image  
Author
Agarwal, Pragya
Place of Publication
Dublin, Ireland
Publisher
Bloomsbury
Publication Date
2021
Physical Description
448pp
Subjects
Anti-Racism
Diversity
Abstract
Sway is a thoroughly researched and comprehensive look at unconscious bias and how it impacts day-to-day life, from job interviews to romantic relationships to saving for retirement. It covers a huge number of sensitive topics - sexism, racism, ageism, homophobia, colourism - with tact, and combines statistics with stories to paint a fuller picture and enhance understanding. Throughout, Pragya clearly delineates theories with a solid grounding in science, answering questions such as: do our roots for prejudice lie in our evolutionary past? What happens in our brains when we are biased? How has bias affected technology? If we don't know about it, are we really responsible for it?
At a time when partisan political ideologies are taking center stage, and we struggle to make sense of who we are and who we want to be, it is crucial that we understand why we act the way we do. This book will enables us to open our eyes to our own biases in a scientific and non-judgmental way.
ISBN
9781-14729-71388
Language
English
Material Type
Book
Call Number
REF NR 100 AGA 2021

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Images
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