Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
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The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |