Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
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Discusses the key principles of leadership that promote effective thinking and positive change, offering a simple five-step program to help managers bring out the best in their colleagues and create high-performance teams.
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The book begins as a how-to guide, with clerkship-specific templates, such as op notes and admission orders, along with sample notes and guides for every aspect of core clerkships (internal medicine, surgery, pediatrics, obstetrics/gynecology, psychiatry, family medicine). The book reviews proven s…
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Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researcher…
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The PMBOK Guide - Fifth edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project…
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After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
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Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
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With the increase in the number of organizational leadership development programs, there is a pressing need for evaluation to answer important questions, improve practice, and inform decisions. The Handbook is a comprehensive resource filled with examples, tools, and the most innovative models and …
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This book stresses the importance of focusing on "strengths," whether a job seeker, employee, or manager. Explains why focusing on weaknesses, and thus trying to repair flaws, can be self-defeating for individuals and organizations. Includes a questionnaire for discovering one's top-five inborn tal…
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In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
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Building on an everyday clinical practice perspective, the authors provide clear and detailed definitions of concepts and terms related to racism and health. Filled with examples of racism in the health care system and strategies to examine and contest racism, this book will become an essential res…
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The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
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