Edition

2014 ed.

Place of Publication

Loveland, Colorado

Publisher

Prosci Inc

Publication Date

2014

Physical Description

Softcover: 258 p.

Subject

Change Management

Abstract

This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.

ISBN

9781930885646

Language

English

Material Type

Book

Call Number

REF AA 130 BES 2014

Copies

Author

Hayes, John

Edition

6th Ed

Place of Publication

London, UK

Publisher

Red Globe Press

Publication Date

2022

Physical Description

Softcover: 258 p.

Subject

Change Management

Abstract

Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictable events? How can they embrace change and communicate its benefits to stakeholders? How can organizations ensure the ongoing success of change? John Hayes's bestselling textbook equips you with the practical tools and academic knowledge to tackle these questions and many more. Offering unrivalled breadth, it will guide you clearly through all stages of the change process, from recognizing the need for change to ensuring its successful implementation. Its unique underpinning framework, based on a process model of change, will help you to view change as purposeful and ordered, rather than something chaotic and unmanageable. This sixth edition covers all of the key theories, tools and techniques of organizational change, and offers everything you need to know about organizational change today: - Brand new international case studies and examples allow you to understand change in context - Coverage of 'big-bang' disruptions, offers you a framework for dealing with unforeseen global events like pandemics, economic instability and climate change - Updated research reports show you the latest theory in the field - New learning objectives, reflective questions and experiential exercises help you to consolidate your learning and revise effectively - Increased coverage of SMEs, public sector and family businesses shows you change in diverse sectors

ISBN

978-1352012538

Language

English

Material Type

Book

Call Number

REF AA 130 HAY 2022

Copies

Corporate Author

NHS Institute for Innovation and Improvement

Place of Publication

Coventry, England

Publisher

NHS Institute for Innovation and Improvement

Publication Date

2010

Physical Description

Softcover: 318 p.

Subject

Health Care Delivery Systems

Change Management

Abstract

The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools

ISBN

9781907045813

Language

English

Material Type

Book

Call Number

REF JB 100 NHS 2010

Copies

Author

Peters, Thomas J.

Waterman, Robert H. Jr.

Place of Publication

New York, NY

Publisher

Warner Books

Publication Date

1982

Physical Description

Softcover: 349 p.

Subject

Change Management

Abstract

In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.

ISBN

0446383902

Language

English

Material Type

Book

Call Number

REF AA 130 PET 1982

Copies

Author

Holman, Peggy

Devane, Tom

Cady, Steven

Edition

2nd ed, revised and expanded.

Place of Publication

San Francisco, CA

Publisher

Berrett-Koehler Publishers, Inc.

Publication Date

2007

Physical Description

Softcover: 706 p.

Subject

Change Management

Abstract

Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questions. A comparative chart allows readers to evaluate the methods to find the one that seems best for them.

ISBN

1576753794

Language

English

Material Type

Book

Call Number

REF AA 130 HOL 2007

Copies

Author

Marmot, Michael

Place of Publication

New York

Publisher

Bloomsbury Publishing

Publication Date

2015

Physical Description

387pp

Subjects

Anti-Racism

Diversity

Social Injustice

Abstract

In Baltimore's inner-city neighborhood of Upton/Druid Heights, a man's life expectancy is sixty-three; not far away, in the Greater Roland Park/Poplar neighborhood, life expectancy is eighty-three. The same twenty-year avoidable disparity exists in the Calton and Lenzie neighborhoods of Glasgow, and in other cities around the world.

In Sierra Leone, one in 21 fifteen-year-old women will die in her fertile years of a maternal-related cause; in Italy, the figure is one in 17,100; but in the United States, which spends more on healthcare than any other country in the world, it is one in 1,800 (and now, with the new administration chipping away at Obamacare, the statistics stand to grow even more devastating). Why?

Dramatic differences in health are not a simple matter of rich and poor; poverty alone doesn't drive ill health, but inequality does. Indeed, suicide, heart disease, lung disease, obesity, and diabetes, for example, are all linked to social disadvantage. In every country, people at relative social disadvantage suffer health disadvantage and shorter lives. Within countries, the higher the social status of individuals, the better their health. These health inequalities defy the usual explanations. Conventional approaches to improving health have emphasized access to technical solutions and changes in the behavior of individuals, but these methods only go so far. What really makes a difference is creating the conditions for people to have control over their lives, to have the power to live as they want. Empowerment is the key to reducing health inequality and thereby improving the health of everyone. Marmot emphasizes that the rate of illness of a society as a whole determines how well it functions; the greater the health inequity, the greater the dysfunction.

Marmot underscores that we have the tools and resources materially to improve levels of health for individuals and societies around the world, and that to not do so would be a form of injustice. Citing powerful examples and startling statistics (?young men in the U.S. have less chance of surviving to sixty than young men in forty-nine other countries?), The Health Gap presents compelling evidence for a radical change in the way we think about health and indeed society, and inspires us to address the societal imbalances in power, money, and resources that work against health equity.

ISBN

9781-63286-0781

Language

English

Material Type

Book

Call Number

REF NR 100 MAR 2015

Copies

Author

Geddes, Gary

Edition

1st

Place of Publication

British Columbia, Canada

Publisher

Heritage House

Publication Date

2017

Physical Description

320pp

Subjects

Anti-Racism

Diversity

Indigenous

Reconciliation

Abstract

After the publication of his critically acclaimed 2011 book Drink the Bitter Root: A Writer?s Search for Justice and Healing in Africa, author Gary Geddes turned the investigative lens on his own country, embarking on a long and difficult journey across Canada to interview Indigenous elders willing to share their experiences of segregated health care, including their treatment in the "Indian hospitals" that existed from coast to coast for over half a century.

The memories recounted by these survivors?from gratuitous drug and surgical experiments to electroshock treatments intended to destroy the memory of sexual abuse?are truly harrowing, and will surely shatter any lingering illusions about the virtues or good intentions of our colonial past. Yet, this is more than just the painful history of a once-so-called vanishing people (a people who have resisted vanishing despite the best efforts of those in charge); it is a testament to survival, perseverance, and the power of memory to keep history alive and promote the idea of a more open and just future.

Released to coincide with the Year of Reconciliation (2017), Medicine Unbundled is an important and timely contribution to our national narrative.

ISBN

978-1772031645

Language

English

Material Type

Book

Call Number

REF NR 100 GED 2017

Copies

Editor

McGregor, Catherine

Bedi, SHailoo

Place of Publication

Montreal, Canada

Publisher

McGill-Queen's University Press

Publication Date

2024

Physical Description

360pp

Subjects

Anti-Racism

Diversity

Leadership

Education

Abstract

Widely understood to be the best tool of social change, education offers a space to interrogate persistent and damaging oppressions, calling into question the cultural and political antecedents, as well as the current politics and practices, that have facilitated inequity. Educational leaders themselves, however, have much to learn about dismantling systems that maintain these barriers.

Diversity Leadership in Education offers a deep look into the complexities and opportunities afforded by new models of diversity leadership. Authors from across North America explore how diverse leaders are key to improving the school experience for marginalized students. Indigenous, Black, racialized, and collaborative forms of leadership contribute to decolonizing educational settings by unsettling hegemonic ideas; these include the dominance of equity myths in educational administration and pedagogical whitewashing around issues germane to social justice.

Unpacking privilege in education systems, the volume speaks to incorporating social justice in everyday leadership practices through advocacy, solidarity, spirituality, relationality, and reconciliation. It profiles diversity leadership as a rudder, steering a more inclusive and equitable society.

ISBN

978-0228019251

Language

English

Material Type

Book

Call Number

REF NR 100 MCG 2024

Copies

Author

Singh, Anneliese A.

Place of Publication

Oakland, CA

Publisher

New Harbinger Publications Inc

Publication Date

2019

Physical Description

222pp

Subjects

Anti-Racism

Diversity

Abstract

Healing from racism is a journey that often involves reliving trauma and experiencing feelings of shame, guilt, and anxiety. This journey can be a bumpy ride, and before we begin healing, we need to gain an understanding of the role history plays in racial/ethnic myths and stereotypes. In so many ways, to heal from racism, you must re-educate yourself and unlearn the processes of racism. This book can help guide you.

The Racial Healing Handbook offers practical tools to help you navigate daily and past experiences of racism, challenge internalized negative messages and privileges, and handle feelings of stress and shame. You?ll also learn to develop a profound racial consciousness and conscientiousness, and heal from grief and trauma. Most importantly, you?ll discover the building blocks to creating a community of healing in a world still filled with racial microaggressions and discrimination.

This book is not just about ending racial harm?it is about racial liberation. This journey is one that we must take together. It promises the possibility of moving through this pain and grief to experience the hope, resilience, and freedom that helps you not only self-actualize, but also makes the world a better place.

ISBN

9781-68403-2709

Language

English

Material Type

Book

Call Number

REF NR 100 SIN 2019

Copies