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13 records – page 1 of 1.

Best practices in change management: 822 participants share lessons and best practices in change management

https://cwslc.andornot.com/en/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed.
Material Type
Book
Call Number
REF AA 130 BES 2014
Availability
1 copy, 1 available
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Edition
2014 ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Call Number
REF AA 130 BES 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Prosci change management guide: Becoming a great change leader

https://cwslc.andornot.com/en/permalink/catalog112962
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014.
Material Type
Book
Call Number
REF AA 130 PRO 2014
Availability
1 copy, 1 available
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Corporate Author
Prosci
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2014
Physical Description
Binder: [139 p.]
1 USB drive
Subject
Change Management
Abstract
This guide provides a comprehensive change management process for Managers to use with their employees during change.
Language
English
Material Type
Book
Call Number
REF AA 130 PRO 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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A manager's guide to becoming a great change leader: Prosci change management coaching program

https://cwslc.andornot.com/en/permalink/catalog113803
Loveland, Colorado: Prosci Inc , 2014.
Material Type
Book
Call Number
REF AA 130 AMA 2014
Availability
1 copy, 1 available
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Paperback: 114 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 AMA 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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A pictorial review of the Prosci change management certification program

https://cwslc.andornot.com/en/permalink/catalog113867
Prosci. Loveland, Colorado: Prosci Learning Center Publications , 2014.
Material Type
Book
Call Number
REF AA 130 API 2014
Availability
1 copy, 1 available
Corporate Author
Prosci
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2014
Physical Description
Booklet, 59 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 API 2014

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Employee's survival guide to change: The complete guide to surviving and thriving during organizational change

https://cwslc.andornot.com/en/permalink/catalog112959
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Inc , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 130 HIA 2013
Availability
1 copy, 1 available
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Author
Hiatt, Jeffrey M.
Edition
3rd ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2013
Physical Description
Softcover: 84 p.
Subject
Change Management
Abstract
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
9781930885622
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Switch: How to change things when change is hard

https://cwslc.andornot.com/en/permalink/catalog111413
Heath, Chip, Heath, Dan. [Toronto, ON]: Random House Canada , 2010.
Material Type
Book
Call Number
REF AA 75 HEA 2010
Availability
2 copies, 2 available
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
Author
Heath, Chip
Heath, Dan
Place of Publication
[Toronto, ON]
Publisher
Random House Canada
Publication Date
2010
Physical Description
Hardcover: 305 p.
Subject
Leadership/Coaching
Change Management
Abstract
In Switch, the authors (business professor; teacher/pubisher) bring together research in psychology, sociology, and other fields to show how people can effect transformative change. For managers, executives and anyone else looking to make a change.
ISBN
978-0307357274
Language
English
Material Type
Book
Call Number
REF AA 75 HEA 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
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On the mend: Revolutionizing healthcare to save lives and transform the industry

https://cwslc.andornot.com/en/permalink/catalog113147
Toussaint, John, Gerard, Roger A., Adams, Emily. Cambridge, MA: Lean Enterprise Institute , 2010.
Material Type
Book
Call Number
REF AA 120 TOU 2010
Availability
1 copy, 1 available
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.; In On…
Author
Toussaint, John
Gerard, Roger A.
Adams, Emily
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2010
Physical Description
Hardcover: 177 p.
Subject
Lean Leader Development
Change Management
Abstract
Part case study, part manifesto, this ground-breaking new book by a doctor and a healthcare executive uses real-life anecdotes and the logic of lean thinking to make a convincing argument that a revolutionary new kind of healthcare - lean healthcare - is urgently needed and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs.
ISBN
9781934109274
Language
English
Material Type
Book
Call Number
REF AA 120 TOU 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons MISSING Available
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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
Copy 2 BC Children's and Women's Study and Learning Commons Available
Copy 3 BC Children's and Women's Study and Learning Commons Available
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Why I'm No Longer Talking to White People About Race

https://cwslc.andornot.com/en/permalink/catalog124051
Eddo-Lodge, Reni. New York: Bloomsbury Publishing , 2017.
Material Type
Book
Call Number
REF NR 100 EDD 2019
Availability
1 copy, 1 available
Award-winning journalist Reni Eddo-Lodge was frustrated with the way that discussions of race and racism are so often led by those blind to it, by those willfully ignorant of its legacy. Her response, Why I?m No Longer Talking to White People About Race, has transformed the conversation both in Bri…
Author
Eddo-Lodge, Reni
Place of Publication
New York
Publisher
Bloomsbury Publishing
Publication Date
2017
Physical Description
261pp
Subjects
Anti-Racism
Diversity
Abstract
Award-winning journalist Reni Eddo-Lodge was frustrated with the way that discussions of race and racism are so often led by those blind to it, by those willfully ignorant of its legacy. Her response, Why I?m No Longer Talking to White People About Race, has transformed the conversation both in Britain and around the world. Examining everything from eradicated black history to the political purpose of white dominance, from whitewashed feminism to the inextricable link between class and race, Eddo-Lodge offers a timely and essential new framework for how to see, acknowledge, and counter racism. Including a new afterword by the author, this is a searing, illuminating, absolutely necessary exploration of what it is to be a person of color in Britain today, and an essential handbook for anyone looking to understand how structural racism works.
ISBN
9781-635572957
Language
English
Material Type
Book
Call Number
REF NR 100 EDD 2019

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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White Fragility: Why It's So Hard for White People to Talk About Racism

https://cwslc.andornot.com/en/permalink/catalog124061
DiAngelo, Robin. Boston: Beacon Press , 2018.
Material Type
Book
Call Number
REF NR 100 DIA 2018
Availability
3 copies, 2 available
In this ?vital, necessary, and beautiful book? (Michael Eric Dyson), antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility and ?allows us to understand racism as a practice not restricted to ?bad people? (Claudia Rankine). Referring to the defensive moves that whit…
Author
DiAngelo, Robin
Place of Publication
Boston
Publisher
Beacon Press
Publication Date
2018
Physical Description
168pp
Subjects
Anti-Racism
Diversity
Abstract
In this ?vital, necessary, and beautiful book? (Michael Eric Dyson), antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility and ?allows us to understand racism as a practice not restricted to ?bad people? (Claudia Rankine). Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo examines how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively.
ISBN
9780-8223-52365
Language
English
Material Type
Book
Call Number
REF NR 100 DIA 2018

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF On Loan, due Monday, February 19, 2024
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
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Determinants of Indigenous Peoples' Health: Beyond the Social

https://cwslc.andornot.com/en/permalink/catalog123858
Toronto: Canadian Scholars , 2018. 2nd.
Material Type
Book
Call Number
ET 100 GRE 2018
Availability
1 copy, 1 available
Now in its second edition, this collection explores how multiple health determinants, such as colonialism, gender, culture, early childhood development, the environment, geography, HIV/AIDS, medicine, and policy, impact the health status of Indigenous peoples in Canada. Grounded in expert voices of…
Editor
Greenwood, Margo
de Leeuw, Sarah
Lindsay, Nicole Marie
Edition
2nd
Place of Publication
Toronto
Publisher
Canadian Scholars
Publication Date
2018
Physical Description
Paperback 364pp
Subject
Diversity
Health
Ethics
health inequities
Indigenous
Abstract
Now in its second edition, this collection explores how multiple health determinants, such as colonialism, gender, culture, early childhood development, the environment, geography, HIV/AIDS, medicine, and policy, impact the health status of Indigenous peoples in Canada. Grounded in expert voices of First Nations, Inuit, and Métis writers from coast to coast, this updated edition includes a chapter on environment and land defense; a foreword written by Dr. Evan Adams, Chief Medical Officer of the First Nations Health Authority; chapters by Liz Howard and Helen Knott, Indigenous poets; and an updated arrangement that reflects the significant social and political events that dominated headlines over the last two years, such as the protests at Standing Rock, North Dakota, the US national election of 2016, the Indigenous youth suicide epidemic, and the enquiry into murdered and missing Indigenous women and girls in Canada. This revolutionary book is appropriate for undergraduate and graduate students enrolled in courses on health, public and population health, community health sciences, medicine, nursing, and social work.
ISBN
9781-77338-0377
Material Type
Book
Call Number
ET 100 GRE 2018

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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21 Things You May Not Know About the Indian Act: Helping Canadians Make Reconciliation with Indigenous Peoples a Reality

https://cwslc.andornot.com/en/permalink/catalog125175
Joseph, Bob. New York, USA: Seal Press , 2019.
Material Type
Book
Call Number
REF NR 100 JOS 2018
Availability
1 copy, 1 available
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.; Since its creation in 1876, the Indian Act has shaped, …
Author
Joseph, Bob
Place of Publication
New York, USA
Publisher
Seal Press
Publication Date
2019
Physical Description
160pp
Subjects
Anti-Racism
Diversity
Indigenous
Reconciliation
Abstract
Based on a viral article, 21 Things You May Not Know About the Indian Act is the essential guide to understanding the legal document and its repercussion on generations of Indigenous Peoples, written by a leading cultural sensitivity trainer.
Since its creation in 1876, the Indian Act has shaped, controlled, and constrained the lives and opportunities of Indigenous Peoples, and is at the root of many enduring stereotypes. Bob Joseph's book comes at a key time in the reconciliation process, when awareness from both Indigenous and non-Indigenous communities is at a crescendo. Joseph explains how Indigenous Peoples can step out from under the Indian Act and return to self-government, self-determination, and self-reliance - and why doing so would result in a better country for every Canadian. He dissects the complex issues around truth and reconciliation, and clearly demonstrates why learning about the Indian Act's cruel, enduring legacy is essential for the country to move toward true reconciliation.
ISBN
978-0995266520
Language
English
Material Type
Book
Call Number
REF NR 100 JOS 2018

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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13 records – page 1 of 1.