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2 records – page 1 of 1.

Child Life Department volunteer manual

https://cwslc.andornot.com/en/permalink/catalog111078
Hochu, Joanne, Child Life Department, Volunteer Resources Department. [Vancouver, BC?]: BC Children's Hospital , 2008.
Material Type
Book
Call Number
REF JC 850 HOC 2008
Availability
1 copy, 1 available
Volunteers with the Child Life Department at BC Children's Hospital talk about their experiences.
Author
Hochu, Joanne
Child Life Department
Volunteer Resources Department
Place of Publication
[Vancouver, BC?]
Publisher
BC Children's Hospital
Publication Date
2008
Physical Description
Softcover booklet: 31 p.
Subject
Volunteers
Children's Hospitalization
Children's Health. Pediatrics
Family Centred Care
Abstract
Volunteers with the Child Life Department at BC Children's Hospital talk about their experiences.
Language
English
Material Type
Book
Call Number
REF JC 850 HOC 2008

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Missing Available
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Patients come second: Leading change by changing the way you lead

https://cwslc.andornot.com/en/permalink/catalog113864
Spiegelman, Paul, Berrett, Britt. New York, NY: An Inc. Original , 2013.
Material Type
Book
Call Number
REF JB 200 SPI 2013
Availability
4 copies, 4 available
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
Author
Spiegelman, Paul
Berrett, Britt
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
Hardcover, 208 p.
Subject
Change Management
Administration
Hospitals
Leadership/Coaching
Abstract
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. By connecting employees' work with a higher purpose and equipping them with the tools to become leaders themselves, patient care can be dramatically transformed. And with continuing healthcare changes on the horizon and ever-rising pressure to acquire and keep patients, doing so now is more important than ever.
ISBN
9780988842809
Language
English
Material Type
Book
Call Number
REF JB 200 SPI 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
Copy 3 BC Children's and Women's Study and Learning Commons REF Available
Copy 4 BC Children's and Women's Study and Learning Commons REF Available
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