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Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://cwslc.andornot.com/en/permalink/catalog113485
Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012.
Material Type
Book
Call Number
REF AA 120 WOR 2012
Availability
19 copies, 19 available
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
Author
Worth, Judy
Shuker, Tom
Keyte, Beau
Ohaus, Karl, et. al.
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2012
Physical Description
Hardcover: 161 pages
Subject
Lean Leader Development
Abstract
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.
ISBN
9781934109366
Language
English
Material Type
Book
Call Number
REF AA 120 WOR 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Copy 21 BC Children's and Women's Study and Learning Commons Available
Copy 14 BC Children's and Women's Study and Learning Commons REF - MISSING Available
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Storytelling with Data: Let's Practice!

https://cwslc.andornot.com/en/permalink/catalog125203
Nussbaumer-Knaflic, Cole. New York, NY: Wiley , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 KNA 2019
Availability
1 copy, 1 available
This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.; Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into act…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
Wiley
Publication Date
2019
Physical Description
448 pp
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.
Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into action-inspiring stories. Expanding upon best seller storytelling with data?s foundational lessons, Let?s practice! delivers fresh content, a plethora of new examples, and over 100 hands-on exercises. Author and data storytelling maven Cole Nussbaumer Knaflic guides you along the path to hone core skills and become a well-practiced data communicator. Each chapter includes:
● Practice with Cole: exercises based on real-world examples first posed for you to consider and solve, followed by detailed step-by-step illustration and explanation
● Practice on your own: thought-provoking questions and even more exercises to be assigned or worked through individually, without prescribed solutions
● Practice at work: practical guidance and hands-on exercises for applying storytelling with data lessons on the job, including instruction on when and how to solicit useful feedback and refine for greater impact
The lessons and exercises found within this comprehensive guide will empower you to master―or develop in others―data storytelling skills and transition your work from acceptable to exceptional. By investing in these skills for ourselves and our teams, we can all tell inspiring and influential data stories!
ISBN
978-1119621492
Language
English
Material Type
Book
Call Number
REF AA 120 KNA 2019

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Measuring ROI in Healthcare:: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

https://cwslc.andornot.com/en/permalink/catalog125204
Nussbaumer-Knaflic, Cole. New York, NY: McGraw Hill , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 BUZ 2013
Availability
1 copy, 1 available
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.; Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the na…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
McGraw Hill
Publication Date
2019
Physical Description
368 pp Hardcover
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.
In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.
Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.
ISBN
978-11978-0071812719
Language
English
Material Type
Book
Call Number
REF AA 120 BUZ 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Images
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