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Transforming health care: Virginia Mason Medical Center's pursuit of the perfect patient experience

https://cwslc.andornot.com/en/permalink/catalog112908
Kenney, Charles. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 KEN 2011
Availability
25 copies, 23 available
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The…
More Information is Available
Author
Kenney, Charles
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Hardcover: 222 p.
Subject
Lean Leader Development
Abstract
The manufacturing industry has employed the Toyota Production System to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its vision to become The Quality Leader by adopting the Toyota Production System as its management method
ISBN
9781563273759
Language
English
Material Type
Book
Call Number
REF AA 120 KEN 2011

Copies

Copy 5 BC Children's and Women's Study and Learning Commons REF On Loan, due Thursday, July 9, 2015
Copy 15 BC Children's and Women's Study and Learning Commons REF On Loan, due Wednesday, March 13, 2024
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The lean turnaround: How business leaders use lean principles to create value and transform their company

https://cwslc.andornot.com/en/permalink/catalog120120
Byrne, Art. New York, NY: McGraw-Hill Companies, Inc. , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 BYR 2013
Availability
1 copy, 1 available
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present p…
More Information is Available
Author
Byrne, Art
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2013
Physical Description
Hardcover, 201 p., no ill.
Subject
Leadership/Coaching
Lean Leader Development
Abstract
In The Lean Turnaround, this legendary business leader shares everything he has learned during his remarkable career and shows how anyone can achieve similar results. His primary message is this: Lean strategy isn't just for manufacturing. In fact, Byrne is using this very approach in his present position at a private equity firm.
Whatever type of company you run, Lean can be used to improve virtually every aspect of operations, from training and leading employees to accounting and payroll issues. The Lean Turnaround explains all the ins and outs of applying Lean strategy to:
Eliminate waste in every value-added operation
Deliver consistent value to customers
Stimulate growth and add jobs
Increase wealth for all your stakeholders
Build a company culture of continuous improvement (kaizen)
Instead of attempting to get customers to conform to your way of doing things--which is, sadly, what most managers are taught to do--you need to configure your company to be responsive to the customers. This is at the core of Byrne's method--and it always works.
ISBN
9780071800679
Language
English
Material Type
Book
Call Number
AA 120 BYR 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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