Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |
Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictab…
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available |