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ADKAR: A model for change in business, government and our community: How to implement successful change in our personal lives and professional careers

https://cwslc.andornot.com/en/permalink/catalog112880
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Learning Center Publications , 2006.
Material Type
Book
Call Number
REF AA 130 HIA 2006
Availability
27 copies, 25 available
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing h…
Author
Hiatt, Jeffrey M.
Place of Publication
Loveland, Colorado
Publisher
Prosci Learning Center Publications
Publication Date
2006
Physical Description
Softcover: 144 p.
Subject
Change Management
Abstract
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
Notes
A= Awareness
D= Desire
K= Knowledge
A= Ability
R= Reinforcement
ISBN
9781930885509
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2006

Copies

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Best practices in change management: 822 participants share lessons and best practices in change management

https://cwslc.andornot.com/en/permalink/catalog112961
Loveland, Colorado: Prosci Inc , 2014. 2014 ed.
Material Type
Book
Call Number
REF AA 130 BES 2014
Availability
1 copy, 1 available
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
Edition
2014 ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Softcover: 258 p.
Subject
Change Management
Abstract
This edition aggregates the findings from the 2013 study and previous studies (1998, 2000, 2003, 2005, 2007, 2009, and 2011) to form a compendium of benchmarking findings and one of the most comprehensive bodies of knowledge on change management.
ISBN
9781930885646
Language
English
Material Type
Book
Call Number
REF AA 130 BES 2014

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The change handbook: The definitive resource on today's best methods for engaging whole systems

https://cwslc.andornot.com/en/permalink/catalog112620
Holman, Peggy, Devane, Tom, Cady, Steven. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2007. 2nd ed, revised and expanded.
Material Type
Book
Call Number
REF AA 130 HOL 2007
Availability
2 copies, 2 available
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questi…
Author
Holman, Peggy
Devane, Tom
Cady, Steven
Edition
2nd ed, revised and expanded.
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2007
Physical Description
Softcover: 706 p.
Subject
Change Management
Abstract
Originators and practitioners of such change methods as Future Search, Real Time Strategic Change, Gemba Kaizen, and Open Space Technology outline the distinctive aspects of their approaches, detail roles and responsibilities, share stories illustrating their use, and answer frequently asked questions. A comparative chart allows readers to evaluate the methods to find the one that seems best for them.
ISBN
1576753794
Language
English
Material Type
Book
Call Number
REF AA 130 HOL 2007

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Change management: The people side of change

https://cwslc.andornot.com/en/permalink/catalog112960
Hiatt, Jeffrey M., Creasey, Timothy J. Loveland, Colorado: Prosci Inc , 2012.
Material Type
Book
Call Number
REF AA 130 CRE 2013
Availability
5 copies, 5 available
This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
Author
Hiatt, Jeffrey M.
Creasey, Timothy J.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2012
Physical Description
Softcover: 148 p.
Subject
Change Management
Abstract
This book represents comprehensive coverage of change management concepts - Individual Change Management, Organizational Change Management and Change Competency.
ISBN
9781930885615
Language
English
Material Type
Book
Call Number
REF AA 130 CRE 2013

Copies

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog112917
Mann, David. New York, NY: Taylor & Francis Group , 2010. 2nd.
Material Type
Book
Call Number
REF AA 120 MAN 2010
Availability
4 copies, 4 available
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
Author
Mann, David
Edition
2nd
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2010
Physical Description
Softcover: 296 p.
Subject
Lean Leader Development
Abstract
"Creating a Lean Culture" provides rationale and a guide to implementing a lean management system.
ISBN
9781439811412
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2010

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Creating a lean culture: Tools to sustain lean conversions

https://cwslc.andornot.com/en/permalink/catalog120122
Mann, David. New York, NY: Taylor & Francis Group , 2015. 3rd ed.
Material Type
Book
Call Number
REF AA 120 MAN 2015
Availability
1 copy, 1 available
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organization…
Author
Mann, David
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2015
Physical Description
Softcover, 367 p., ill.
Subject
Lean Leader Development
Abstract
The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a culture that has your stakeholders throughout the organizational chart involved and invested in the outcome. It teaches you how to successfully navigate the politics in cross-functional process improvement projects, and to engage executives in ways that are personally meaningful to them. If you are a leader at any level in an organization undergoing or considering a Lean transformation, this is where you should start and finish ? and start again.
ISBN
9781482243239
Language
English
Material Type
Book
Call Number
REF AA 120 MAN 2015

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The design for six sigma memory jogger: Desktop guide of tools and methods for robust processes and products

https://cwslc.andornot.com/en/permalink/catalog112909
Ginn, Dana, Varner, Evelyn, Streibel, Barbara. Salem, NH: GOAL/QPC , 2004.
Material Type
Book
Call Number
REF AA 120 GIN 2004
Availability
1 copy, 1 available
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
Author
Ginn, Dana
Varner, Evelyn
Streibel, Barbara
Place of Publication
Salem, NH
Publisher
GOAL/QPC
Publication Date
2004
Physical Description
Paperback: 264 p.
Subject
Lean Leader Development
Abstract
A quick reference guide for people who are tasked with designing (or redesigning) processes, products, and services at six sigma levels of performance. The focus is on DMADV (Design, Measure, Analyze, Design and Verify) steps of the Design for Six Sigma process.
ISBN
9781576810583
Language
English
Material Type
Book
Call Number
REF AA 120 GIN 2004

Copies

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Employee's survival guide to change: The complete guide to surviving and thriving during organizational change

https://cwslc.andornot.com/en/permalink/catalog112959
Hiatt, Jeffrey M. Loveland, Colorado: Prosci Inc , 2013. 3rd ed.
Material Type
Book
Call Number
REF AA 130 HIA 2013
Availability
1 copy, 1 available
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's chan…
Author
Hiatt, Jeffrey M.
Edition
3rd ed.
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2013
Physical Description
Softcover: 84 p.
Subject
Change Management
Abstract
After years of research with hundreds of organizations, employees now have the tools to succeed during organizational change. Practical information and real-life examples offer understanding about why change is happening and how to control it. Discover how you can survive and thrive in today's changing workplace.
ISBN
9781930885622
Language
English
Material Type
Book
Call Number
REF AA 130 HIA 2013

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Womack, Jim. Cambridge, MA: Lean Enterprise Institute, Inc , 2011.
Material Type
Book
Call Number
REF AA 120 WOM 2011
Availability
5 copies, 5 available
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
Author
Womack, Jim
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute, Inc
Publication Date
2011
Physical Description
Paperback: 348 p.
Subject
Lean Leader Development
Abstract
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way of creating value.
ISBN
9781934109151
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2011

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The goal: A process of ongoing improvement

https://cwslc.andornot.com/en/permalink/catalog112903
Goldratt, Eliyahu M., Cox, Jeff. Great Barrington, MA: The North River Press , 2004.
Material Type
Book
Call Number
REF AA 120 GOL 2004
Availability
1 copy, 1 available
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
Author
Goldratt, Eliyahu M.
Cox, Jeff
Place of Publication
Great Barrington, MA
Publisher
The North River Press
Publication Date
2004
Physical Description
Softcover: 384 p.
Subject
Lean Leader Development
Abstract
A business book disguised as a novel, a love story about the manufacturing process, and an exhilarating adventure in human potential, The Goal is changing how America does business.
ISBN
9780884271789
Language
English
Material Type
Book
Call Number
REF AA 120 GOL 2004

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Collins, Jim. New York, NY: HarperCollins , 2001.
Material Type
Book
Call Number
REF AA 130 COL 2001
Availability
5 copies, 4 available
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2001
Physical Description
Hardcover: 300 p.
Subject
Change Management
Abstract
Jim Collins looked to answer how good companies might become great companies, and how they went about doing so. In his research, he selected 11 companies that matched a number of criteria and studied them in depth, comparing them to competitors in their fields.
ISBN
9780066620992
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2001

Copies

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Good to great and the social sectors: A monograph to accompany good to great

https://cwslc.andornot.com/en/permalink/catalog113846
Collins, Jim. New York, NY: HarperCollins , 2005.
Material Type
Book
Call Number
REF AA 130 COL 2005
Availability
1 copy, 1 available
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-gr…
Author
Collins, Jim
Place of Publication
New York, NY
Publisher
HarperCollins
Publication Date
2005
Physical Description
Softcover: 36 p.
Subject
Change Management
Abstract
Building upon the concepts introduced in Good to Great, Jim Collins answers the most commonly asked questions raised by his readers in the social sectors. Using information gathered from interviews with over 100 social sector leaders, Jim Collins shows that his "Level 5 Leader" and other good-to-great principles can help social sector organizations make the leap to greatness.
ISBN
9780977326402
Language
English
Material Type
Book
Call Number
REF AA 130 COL 2005

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The handbook of quality and service improvement tools

https://cwslc.andornot.com/en/permalink/catalog113145
NHS Institute for Innovation and Improvement. Coventry, England: NHS Institute for Innovation and Improvement , 2010.
Material Type
Book
Call Number
REF JB 100 NHS 2010
Availability
3 copies, 3 available
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
Corporate Author
NHS Institute for Innovation and Improvement
Place of Publication
Coventry, England
Publisher
NHS Institute for Innovation and Improvement
Publication Date
2010
Physical Description
Softcover: 318 p.
Subject
Health Care Delivery Systems
Change Management
Abstract
The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. The handbook is divided into two sections: 1) a project management guide and 2) quality and service improvement tools
ISBN
9781907045813
Language
English
Material Type
Book
Call Number
REF JB 100 NHS 2010

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Hoshin kanri: Policy deployment for successful TQM

https://cwslc.andornot.com/en/permalink/catalog120089
Akao, Yoji. Boca Raton, Fla.: CRC Press , 2004. 1st ed.
Material Type
Book
Call Number
AA 120 AKA 2004
Availability
1 copy, 1 available
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
Author
Akao, Yoji
Edition
1st ed.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2004
Physical Description
Paperback, 207 p., ill
Subject
Lean Leader Development
Abstract
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to:
Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.
Communicate to every employee his or her role in achieving the company vision.
Closely monitor performance using carefully devised measures of progress.
ISBN
9781563273117
Language
English
Material Type
Book
Call Number
AA 120 AKA 2004

Copies

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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In search of excellence: Lessons from America's best-run companies

https://cwslc.andornot.com/en/permalink/catalog113143
Peters, Thomas J., Waterman, Robert H. Jr. New York, NY: Warner Books , 1982.
Material Type
Book
Call Number
REF AA 130 PET 1982
Availability
1 copy, 1 available
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut t…
Author
Peters, Thomas J.
Waterman, Robert H. Jr.
Place of Publication
New York, NY
Publisher
Warner Books
Publication Date
1982
Physical Description
Softcover: 349 p.
Subject
Change Management
Abstract
In Search of Excellence is one of the most read books on management, and till today, has been widely acclaimed to be one of the best around. Although it is penned more than 30 years ago, the key points in this book are still very relevant in today's context because sound management principles cut through time and distance - a testament to why some of the top companies studied in this book are still at the top of their industry.
ISBN
0446383902
Language
English
Material Type
Book
Call Number
REF AA 130 PET 1982

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Leading the lean healthcare journey: Driving culture change to increase value

https://cwslc.andornot.com/en/permalink/catalog112907
Wellman, Joan, Hagan, Patrick, Jeffries, Howard. New York, NY: Taylor & Francis Group , 2011.
Material Type
Book
Call Number
REF AA 120 WEL 2011
Availability
27 copies, 26 available
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
Author
Wellman, Joan
Hagan, Patrick
Jeffries, Howard
Place of Publication
New York, NY
Publisher
Taylor & Francis Group
Publication Date
2011
Physical Description
Paperback: 279 p.
Subject
Lean Leader Development
Abstract
This book discusses ways to transform key personnel into change agents and engage all staff in a patient-focused culture dedicated to eliminating waste and improving all aspects of quality and care.
ISBN
9781439828656
Language
English
Material Type
Book
Call Number
REF AA 120 WEL 2011

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Lean lexicon: A graphical glossary for lean thinkers

https://cwslc.andornot.com/en/permalink/catalog112889
Lean Enterprise Institute, Marchwinski, Chet (editor), Shook, John (editor), Ferror, Jose (foreward), Jones, Dan (foreward), Womack, Jim (foreward). Cambridge, MA: The Lean Enterprise Institute, Inc. , 2004.
Material Type
Book
Call Number
REF AA 120 MAR 2004
Availability
1 copy, 1 available
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
Author
Lean Enterprise Institute
Marchwinski, Chet (editor)
Shook, John (editor)
Ferror, Jose (foreward)
Jones, Dan (foreward)
Womack, Jim (foreward)
Place of Publication
Cambridge, MA
Publisher
The Lean Enterprise Institute, Inc.
Publication Date
2004
Physical Description
Softcover: 102 p.
Subject
Lean Leader Development
Abstract
The Lexicon provides definitions, examples, and lots of illustrations to clarify the special language lean thinkers use and sometimes confuse. The Lexicon contains more than 145 definitions and 55 graphics, plus four appendices with additional terms, illustrations, and references.
ISBN
9780966784367
Language
English
Material Type
Book
Call Number
REF AA 120 MAR 2004

Copies

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The lean manager: A novel of lean transformation

https://cwslc.andornot.com/en/permalink/catalog113149
Balle, Michael, Balle, Freddy. Cambridge, MA: Lean Enterprise Institute , 2009.
Material Type
Book
Call Number
REF AA 120 BAL 2009
Availability
2 copies, 1 available
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how too…
Author
Balle, Michael
Balle, Freddy
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2009
Physical Description
Softcover: 458 p.
Subject
Lean Leader Development
Abstract
The Lean Manager: A Novel of Lean Transformation reveals how individuals can go beyond the short-term gains from tools, and realize a deeper, sustainable path of improvement. Full of human moments that capture the excitement and drama of lean implementation, as well as clear explanations of how tools and systems go hand-in-hand, this book will teach and inspire every person working to make lean a reality in their organization today.
ISBN
9781934109250
Language
English
Material Type
Book
Call Number
REF AA 120 BAL 2009

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Lean six sigma: Combining six sigma quality with lean speed

https://cwslc.andornot.com/en/permalink/catalog112913
George, Michael L. New York, NY: McGraw-Hill , 2002.
Material Type
Book
Call Number
REF AA 120 GEO 2002
Availability
1 copy, 1 available
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
Author
George, Michael L.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2002
Physical Description
Hardcover: 322 p.
Subject
Lean Leader Development
Abstract
"Lean Six Sigma" integrates Lean Production with the cost and tools of Six Sigma and provides a roadmap of implementation so that results are seen in less than a year.
ISBN
9780071385213
Language
English
Material Type
Book
Call Number
REF AA 120 GEO 2002

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