Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
This book offers a step-by-step strategy for coming to mutually acceptable agreements in a range of conflicts e.g. parents and children, neighbours, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this resource tells you h…
Copy 2 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available | ||
Copy 3 BC Children's and Women's Study and Learning Commons REF | Available |
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
Copy 1 BC Children's and Women's Study and Learning Commons | Available |
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Copy 1 BC Children's and Women's Study and Learning Commons REF | Available |