Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

McGraw Hill

Publication Date

2019

Physical Description

368 pp Hardcover

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.

Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.

In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.

Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.

ISBN

978-11978-0071812719

Language

English

Material Type

Book

Call Number

REF AA 120 BUZ 2013

Copies

Author

Nussbaumer-Knaflic, Cole

Edition

1st

Place of Publication

New York, NY

Publisher

Wiley

Publication Date

2019

Physical Description

448 pp

Subjects

Data practice

Storyteller

Subject

Lean Leader Development

Abstract

This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.

Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into action-inspiring stories. Expanding upon best seller storytelling with data?s foundational lessons, Let?s practice! delivers fresh content, a plethora of new examples, and over 100 hands-on exercises. Author and data storytelling maven Cole Nussbaumer Knaflic guides you along the path to hone core skills and become a well-practiced data communicator. Each chapter includes:

● Practice with Cole: exercises based on real-world examples first posed for you to consider and solve, followed by detailed step-by-step illustration and explanation

● Practice on your own: thought-provoking questions and even more exercises to be assigned or worked through individually, without prescribed solutions

● Practice at work: practical guidance and hands-on exercises for applying storytelling with data lessons on the job, including instruction on when and how to solicit useful feedback and refine for greater impact

The lessons and exercises found within this comprehensive guide will empower you to master―or develop in others―data storytelling skills and transition your work from acceptable to exceptional. By investing in these skills for ourselves and our teams, we can all tell inspiring and influential data stories!

ISBN

978-1119621492

Language

English

Material Type

Book

Call Number

REF AA 120 KNA 2019

Copies

Author

Rowland, Deborah

Edition

2nd

Place of Publication

New York

Publisher

McGraw Hill

Publication Date

2012

Physical Description

Paperback, 243 pages

Subject

Leadership/Coach

Mindful Change

Workplace Learning

Abstract

The book that revolutionized business communications has been updated for today?s workplace. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

ISBN

978007-1771320

Language

English

Material Type

Book

Call Number

REF AA 84 PAT 2012

Copies