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Womack, Jim. Cambridge, MA: Lean Enterprise Institute, Inc , 2011.
Material Type
Book
Call Number
REF AA 120 WOM 2011
Availability
5 copies, 5 available
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way …
Author
Womack, Jim
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute, Inc
Publication Date
2011
Physical Description
Paperback: 348 p.
Subject
Lean Leader Development
Abstract
In "Gemba Walks", Jim Womack shares his experiences of visiting companies and observing how people work together to create value. He offers insight on topics ranging from the application of specific tools, to the role of management in sustaining lean, as well as the long-term prospects for new way of creating value.
ISBN
9781934109151
Language
English
Material Type
Book
Call Number
REF AA 120 WOM 2011

Copies

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Toyota production system: Beyond large-scale production

https://cwslc.andornot.com/en/permalink/catalog112914
Ohno, Taichii. New York, NY: Prductivity Press , 1988.
Material Type
Book
Call Number
REF AA 120 OHN 1988
Availability
2 copies, 2 available
Taichii Ohno, the inventory of the Toyota Production System and Lean manufacturing, explains how Lean principles can improve any production endeavour.
Author
Ohno, Taichii
Place of Publication
New York, NY
Publisher
Prductivity Press
Publication Date
1988
Physical Description
Hardcover: 143 p.
Subject
Lean Leader Development
Abstract
Taichii Ohno, the inventory of the Toyota Production System and Lean manufacturing, explains how Lean principles can improve any production endeavour.
ISBN
9780915299140
Language
English
Material Type
Book
Call Number
REF AA 120 OHN 1988

Copies

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Perfecting patient journeys: Improving patient safety, quality, and satisfaction while building problem-solving skills

https://cwslc.andornot.com/en/permalink/catalog113485
Worth, Judy, Shuker, Tom, Keyte, Beau, Ohaus, Karl, et. al. Cambridge, MA: Lean Enterprise Institute , 2012.
Material Type
Book
Call Number
REF AA 120 WOR 2012
Availability
19 copies, 19 available
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and…
Author
Worth, Judy
Shuker, Tom
Keyte, Beau
Ohaus, Karl, et. al.
Place of Publication
Cambridge, MA
Publisher
Lean Enterprise Institute
Publication Date
2012
Physical Description
Hardcover: 161 pages
Subject
Lean Leader Development
Abstract
Healthcare is facing a crisis brought on by a combination of rising costs, lack of transparency and accountability, and preventable medical errors. Applying lean thinking to improve care is one way that healthcare organizations can engage employees in solving problems in order to deliver better and more efficient care. This book is a guide for leaders of healthcare organizations who want to implement lean thinking. Readers will learn how to identify and select a problem, define a project scope, and create a shared understanding of what's occurring in the value stream. Readers will also learn to develop a shared vision of an improved future, and how to work together to make that vision a reality. Rather than rely on huge training budgets or teams of consultants, the method described in this book focuses on solving real organizational problems, and helps healthcare organizations and those who labor within them to daily provide safe, effective, efficient, and timely patient care.
ISBN
9781934109366
Language
English
Material Type
Book
Call Number
REF AA 120 WOR 2012

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Hoshin kanri: Policy deployment for successful TQM

https://cwslc.andornot.com/en/permalink/catalog120089
Akao, Yoji. Boca Raton, Fla.: CRC Press , 2004. 1st ed.
Material Type
Book
Call Number
AA 120 AKA 2004
Availability
1 copy, 1 available
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced pro…
Author
Akao, Yoji
Edition
1st ed.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2004
Physical Description
Paperback, 207 p., ill
Subject
Lean Leader Development
Abstract
This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to advanced process planning are reviewed and include: a five-year vision; one-year plan; deployment to departments; execution; monthly audit; and annual audit. The practice of Hoshin Kanri will enable you to:
Align all departmental and individual project goals to corporate goals and eliminate duplication of effort.
Communicate to every employee his or her role in achieving the company vision.
Closely monitor performance using carefully devised measures of progress.
ISBN
9781563273117
Language
English
Material Type
Book
Call Number
AA 120 AKA 2004

Copies

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We don't make widgets: Overcoming the myths that keep government from radically improving

https://cwslc.andornot.com/en/permalink/catalog120123
Miller, Ken. Washington, DC: Governing Books , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 MIL 2013
Availability
1 copy, 1 available
Author
Miller, Ken
Edition
1st ed.
Place of Publication
Washington, DC
Publisher
Governing Books
Publication Date
2013
Physical Description
Paperback, 124 p., ill.
Subject
Communication
Leadership
Lean Leader Development
ISBN
9780872894808
Language
English
Material Type
Book
Call Number
AA 120 MIL 2013

Copies

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Statistics without tears: A primer for non-mathematicians

https://cwslc.andornot.com/en/permalink/catalog112897
Rowntree, Derek. New York, NY: Penguin Group , 1981.
Material Type
Book
Call Number
REF AA 120 ROW 1981
Availability
1 copy, 1 available
This classic book uses words and diagrams, rather than formulas and equations, to help readers understand what statistics is, and how to think statistically.
Author
Rowntree, Derek
Place of Publication
New York, NY
Publisher
Penguin Group
Publication Date
1981
Physical Description
Softcover: 195 p.
Subject
Lean Leader Development
Statistics. Tables. Charts
Abstract
This classic book uses words and diagrams, rather than formulas and equations, to help readers understand what statistics is, and how to think statistically.
ISBN
9780140136326
Language
English
Material Type
Book
Call Number
REF AA 120 ROW 1981

Copies

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Statistical method from the viewpoint of quality control

https://cwslc.andornot.com/en/permalink/catalog112904
Shewhart, Walter A. New York, NY: Dover Publications, Inc. , 1986.
Material Type
Book
Call Number
REF AA 120 SHE 1986
Availability
1 copy, 1 available
Important text offers lucid explanation of how to regulate variables and maintain control over statistics in order to achieve quality control over manufactured products, crops and data. Topics include statistical control, establishing limits of variability, measurements of physical properties and c…
Author
Shewhart, Walter A.
Place of Publication
New York, NY
Publisher
Dover Publications, Inc.
Publication Date
1986
Physical Description
Softcover: 155 p.
Subject
Lean Leader Development
Statistics. Tables. Charts
Abstract
Important text offers lucid explanation of how to regulate variables and maintain control over statistics in order to achieve quality control over manufactured products, crops and data. Topics include statistical control, establishing limits of variability, measurements of physical properties and constants, and specification of accuracy and precision. First inexpensive paperback edition.
ISBN
9780486652320
Language
English
Material Type
Book
Call Number
REF AA 120 SHE 1986

Copies

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Storytelling with Data: Let's Practice!

https://cwslc.andornot.com/en/permalink/catalog125203
Nussbaumer-Knaflic, Cole. New York, NY: Wiley , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 KNA 2019
Availability
1 copy, 1 available
This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.; Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into act…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
Wiley
Publication Date
2019
Physical Description
448 pp
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
This is not a book. It is a one-of-a-kind immersive learning experience through which you can become―or teach others to be―a powerful data storyteller.
Let?s practice! helps you build confidence and credibility to create graphs and visualizations that make sense and weave them into action-inspiring stories. Expanding upon best seller storytelling with data?s foundational lessons, Let?s practice! delivers fresh content, a plethora of new examples, and over 100 hands-on exercises. Author and data storytelling maven Cole Nussbaumer Knaflic guides you along the path to hone core skills and become a well-practiced data communicator. Each chapter includes:
● Practice with Cole: exercises based on real-world examples first posed for you to consider and solve, followed by detailed step-by-step illustration and explanation
● Practice on your own: thought-provoking questions and even more exercises to be assigned or worked through individually, without prescribed solutions
● Practice at work: practical guidance and hands-on exercises for applying storytelling with data lessons on the job, including instruction on when and how to solicit useful feedback and refine for greater impact
The lessons and exercises found within this comprehensive guide will empower you to master―or develop in others―data storytelling skills and transition your work from acceptable to exceptional. By investing in these skills for ourselves and our teams, we can all tell inspiring and influential data stories!
ISBN
978-1119621492
Language
English
Material Type
Book
Call Number
REF AA 120 KNA 2019

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Measuring ROI in Healthcare:: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programs

https://cwslc.andornot.com/en/permalink/catalog125204
Nussbaumer-Knaflic, Cole. New York, NY: McGraw Hill , 2019. 1st.
Material Type
Book
Call Number
REF AA 120 BUZ 2013
Availability
1 copy, 1 available
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.; Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the na…
Author
Nussbaumer-Knaflic, Cole
Edition
1st
Place of Publication
New York, NY
Publisher
McGraw Hill
Publication Date
2019
Physical Description
368 pp Hardcover
Subjects
Data practice
Storyteller
Subject
Lean Leader Development
Abstract
Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.
Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare is what the industry--and the nation itself--has been waiting for.
In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.
Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- Measuring ROI in Healthcare provides the tools you need to prove the worth of your project to decision makers.
ISBN
978-11978-0071812719
Language
English
Material Type
Book
Call Number
REF AA 120 BUZ 2013

Copies

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A world class production system

https://cwslc.andornot.com/en/permalink/catalog112893
Black, John R. Menlo Park, CA: Crisp Publications , 1998.
Material Type
Book
Call Number
REF AA 120 BLA 1998
Availability
13 copies, 13 available
What is a "World Class Production System"? The many lessons in this slim book form the basis of an answer to that question. John Black presents the reader with powerful JIT (Just-In-Time) concepts that can be applied to any business and how those concepts can be the basis of a change strategy for d…
Author
Black, John R.
Place of Publication
Menlo Park, CA
Publisher
Crisp Publications
Publication Date
1998
Physical Description
Softcover: 100 p.
Subject
Lead Leader Development
Abstract
What is a "World Class Production System"? The many lessons in this slim book form the basis of an answer to that question. John Black presents the reader with powerful JIT (Just-In-Time) concepts that can be applied to any business and how those concepts can be the basis of a change strategy for developing a World Class system for any business.
ISBN
9781560524878
Language
English
Material Type
Book
Call Number
REF AA 120 BLA 1998

Copies

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The one-minute manager gets fit

https://cwslc.andornot.com/en/permalink/catalog113146
Blanchard, Kenneth, Edington, D.W., Blanchard, Marjorie. New York, NY: William Morrow & Co. , 1986.
Material Type
Book
Call Number
REF BD 670 BLA 1986
Availability
1 copy, 1 available
The author of The One Minute Manager shows to get fit so they can continue to produce good results. Each copy includes a health appraisal form the reader can send to the Fitness Research Center at the University of Michigan for evaluation
Author
Blanchard, Kenneth
Edington, D.W.
Blanchard, Marjorie
Place of Publication
New York, NY
Publisher
William Morrow & Co.
Publication Date
1986
Physical Description
Hardcover: 128 p.
Subject
Corporate Health and Fitness Programs
Fitness
Abstract
The author of The One Minute Manager shows to get fit so they can continue to produce good results. Each copy includes a health appraisal form the reader can send to the Fitness Research Center at the University of Michigan for evaluation
ISBN
0688062067
Language
English
Material Type
Book
Call Number
REF BD 670 BLA 1986

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How the way we talk can change the way we work: Seven languages for transformation

https://cwslc.andornot.com/en/permalink/catalog113139
Kegan, Robert, Lahey, Lisa Laskow. San Francisco, CA: Jossey-Bass: A Wiley Company , 2001.
Material Type
Book
Call Number
REF AA 130 KEG 2001
Availability
1 copy, 1 available
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to d…
Author
Kegan, Robert
Lahey, Lisa Laskow
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2001
Physical Description
Softcover: 231 p.
Subject
Language/Communication
Change Management
Abstract
Language is the primary tool by which we communicate. Kegan and Lahey argue, though, that the words we use do more than represent feelings and attitudes. The very choice itself of one word or expression over another can determine feelings and attitudes and--most importantly--actions. In order to demonstrate their complex concept of the role of language in transformational learning, they offer this book, in part, as an instruction manual for collaborative exercises in self-assessment. They identify seven languages that one should adopt to overcome both internal and organization resistance to change.
ISBN
9780787963781
Language
English
Material Type
Book
Call Number
REF AA 130 KEG 2001

Copies

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The new rational manager: An updated edition for a new world

https://cwslc.andornot.com/en/permalink/catalog112891
Kepner, Charles H., Tregoe, Benjamin B. Princeton, NJ: Kepner-Tregoe, Inc. , 1997.
Material Type
Book
Call Number
REF AA 130 KEP 1997
Availability
1 copy, 1 available
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
Author
Kepner, Charles H.
Tregoe, Benjamin B.
Place of Publication
Princeton, NJ
Publisher
Kepner-Tregoe, Inc.
Publication Date
1997
Physical Description
Softcover: 242 p.
Subject
Change Management
Abstract
The New Rational Manager describes Kepner-Tregoe critical thinking processes for effective leadership and issue-resolution management that have been pressure tested across the world for over 50 years.
ISBN
9780971562714
Language
English
Material Type
Book
Call Number
REF AA 130 KEP 1997

Copies

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A manager's guide to becoming a great change leader: Prosci change management coaching program

https://cwslc.andornot.com/en/permalink/catalog113803
Loveland, Colorado: Prosci Inc , 2014.
Material Type
Book
Call Number
REF AA 130 AMA 2014
Availability
1 copy, 1 available
Place of Publication
Loveland, Colorado
Publisher
Prosci Inc
Publication Date
2014
Physical Description
Paperback: 114 p.
Subject
Change Management
Language
English
Material Type
Book
Call Number
REF AA 130 AMA 2014

Copies

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Elevating frontline leadership: Best practices for improving nurse manager perfomance

https://cwslc.andornot.com/en/permalink/catalog113760
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2001.
Material Type
Book
Call Number
REF JC 500 NUR 2001
Availability
4 copies, 4 available
This text includes 15 practices for improving nurse manager performance. Areas include: Customized manager training; Manager peer mentoring; Desktop dashboards; Strategic planning protocols; Leadership triads; Manager assistants; Dedicated administrative support; Unit staffing associate, Nurse mana…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2001
Physical Description
Softcover: 318 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
This text includes 15 practices for improving nurse manager performance. Areas include: Customized manager training; Manager peer mentoring; Desktop dashboards; Strategic planning protocols; Leadership triads; Manager assistants; Dedicated administrative support; Unit staffing associate, Nurse manager time audit and gap analysis; Huddle briefing; New manager consult visits; Dedicated HR, Finance consultants; Manager selection guidelines; 360-Degree interviewing; and Early leadership identification.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2001

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The manager's problem-solving toolkit: Techniques and templates for addressing complex challenges

https://cwslc.andornot.com/en/permalink/catalog113761
Nursing Executive Centre. Washington, DC: The Advisory Board Company , 2007.
Material Type
Book
Call Number
REF JC 500 NUR 2007
Availability
4 copies, 4 available
As the hospital environment becomes increasingly busy and complex, nurse leaders often find themselves lacking the time and resources to apply their problem-solving skills. In fact, traditional techniques?such as formal root cause analysis?can themselves become a laborious undertaking. To assist ma…
Corporate Author
Nursing Executive Centre
Place of Publication
Washington, DC
Publisher
The Advisory Board Company
Publication Date
2007
Physical Description
Softcover:102 pages
Subject
Nursing. Registered Nurse. RN
Leadership/Coaching
Abstract
As the hospital environment becomes increasingly busy and complex, nurse leaders often find themselves lacking the time and resources to apply their problem-solving skills. In fact, traditional techniques?such as formal root cause analysis?can themselves become a laborious undertaking. To assist managers and directors in streamlining their problem-solving processes this text offers a collection of ready-to-use, easily applied tools that takes a fresh, efficient approach to well-established methodologies, encouraging inventive solutions and applications. This publication is intended for unit and department leaders who have pinpointed a specific issue that they wish to address.
Language
English
Material Type
Book
Call Number
REF JC 500 NUR 2007

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The Chief Learning Officer

https://cwslc.andornot.com/en/permalink/catalog123900
Elkeles, Tamar, Phillips, Jack. London: Routledge , 2010.
Material Type
Book
Call Number
AA 85 ELK 2011
Availability
1 copy, 1 available
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budget…
Author
Elkeles, Tamar
Phillips, Jack
Place of Publication
London
Publisher
Routledge
Publication Date
2010
Physical Description
Paperback 334pp
Subject
Learning
Development
Abstract
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.
This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.
ISBN
9780-7506-79251
Material Type
Book
Call Number
AA 85 ELK 2011

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EQ fitness handbook: You in relationship: 300 daily practices to build EQ fitness

https://cwslc.andornot.com/en/permalink/catalog113680
Johnson, Jan. Seattle, WA: Learning in Action Technologies , 2010. Rev.
Material Type
Book
Call Number
REF AA 75 JOH 2010
Availability
20 copies, 18 available
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description…
Author
Johnson, Jan
Edition
Rev.
Place of Publication
Seattle, WA
Publisher
Learning in Action Technologies
Publication Date
2010
Physical Description
221 p.
Subject
Emotional Health
Personal Development
Abstract
This handbook is written for individuals who are serious about their own development and want to make a targeted, focused effort to build the core dimensions of their Emotional Intelligence (EQ) and thereby enhance their capacity to enjoy a wide range of relationships. If offers a brief description of each of the the three core capacities that characterize emotional intelligence - self-reflection, empathy, and self-regulation - and specific practices that can be incorporated into our daily lives to increase our emotional intelligence in different key dimensions.
ISBN
9780578045917
Language
English
Material Type
Book
Call Number
REF AA 75 JOH 2010

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Fish! culture: Essential conversations that transform your organization: Personal workbook

https://cwslc.andornot.com/en/permalink/catalog113871
Charthouse Learning. Burnsville, MN: Charthouse Learning , 2007.
Material Type
Book
Call Number
REF AA 500 FIS 2007
Availability
1 copy, 1 available
Corporate Author
Charthouse Learning
Place of Publication
Burnsville, MN
Publisher
Charthouse Learning
Publication Date
2007
Physical Description
Ring-bound, 154 p.
Language
English
Material Type
Book
Call Number
REF AA 500 FIS 2007

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Leadership Team Coaching: Developing Collective Transformational Leadership

https://cwslc.andornot.com/en/permalink/catalog125188
Hawkins, Peter. London, UK: Kogan Page , 2021. 4th.
Material Type
Book
Call Number
REF AA 510 HAW 2021
Availability
2 copies, 2 available
rganizations are most effective when the teams responsible for their success work together collectively and in a dynamic relationship with the rest of the company. For those involved in developing leadership teams, understanding coaching practices and techniques is essential for enabling the best p…
Author
Hawkins, Peter
Edition
4th
Place of Publication
London, UK
Publisher
Kogan Page
Publication Date
2021
Physical Description
488 pp
Subjects
Leadership
Coaching
Subject
Leadership/Coaching
Abstract
rganizations are most effective when the teams responsible for their success work together collectively and in a dynamic relationship with the rest of the company. For those involved in developing leadership teams, understanding coaching practices and techniques is essential for enabling the best performance.
Leadership Team Coachingprovides a comprehensive roadmap for team coaching, explaining all the key elements alongside practical tools and techniques for developing international and virtual teams, executive and non-executive boards and project and account teams in all types of organizations. Featuring case studies and insights from organizations including Deloitte and General Electric (GE), it also contains guidance on choosing the best team coach, creating a team-based culture and common pitfalls to avoid.
This fully updated fourth edition of Leadership Team Coaching contains new material on agile teaming, using digital team coaching apps and AI, and training team leaders to coach their own team. It remains an indispensable resource for coaches and senior leaders as well as for those studying coaching as part of a degree or coaching qualification.
ISBN
978-1523092628
Language
English
Material Type
Book
Call Number
REF AA 510 HAW 2021

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
Copy 2 BC Children's and Women's Study and Learning Commons REF Available
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