Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Patients Come Second shakes up the traditional healthcare model, arguing that in order to care for and retain patients, leaders must first create exceptional teams and find ways to engage nurses, administrative staff, physicians, supervisors, and even housekeeping staff and switchboard operators. B…
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The Ottawa Anesthesia Primer is an essential primary text for medical students and residents completing a rotation in anesthesia. Throughout the text, emphasis has been given to knowledge, procedures and skills with a focus on preoperative assessment, securing intravenous access, airway management,…
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Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictab…
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