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12 records – page 1 of 1.

Nonviolent communication: A language of life

https://cwslc.andornot.com/en/permalink/catalog113899
Rosenberg, Marshall B. Encinitas, CA: PuddleDancer Press , 2015. 3rd ed.
Material Type
Book
Call Number
REF CF 100 ROS 2015
Availability
1 copy, 1 available
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidanc…
Author
Rosenberg, Marshall B.
Edition
3rd ed.
Place of Publication
Encinitas, CA
Publisher
PuddleDancer Press
Publication Date
2015
Physical Description
Softcover, 280 p.
Subject
Communication
Relationships
Abstract
An enlightening look at how peaceful communication can create compassionate connections with family, friends, and other acquaintances, this international bestseller uses stories, examples, and sample dialogues to provide solutions to communication problems both at home and in the workplace. Guidance is provided on identifying and articulating feelings and needs, expressing anger fully, and exploring the power of empathy in order to speak honestly without creating hostility, break patterns of thinking that lead to anger and depression, and communicate compassionately. Included in the new edition is a chapter on conflict resolution and mediation.
ISBN
9781892005281
Language
English
Material Type
Book
Call Number
REF CF 100 ROS 2015

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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Perfect phrases for icebreakers

https://cwslc.andornot.com/en/permalink/catalog120099
Reunion, Meryl, Windingland, Diane. New York, NY: McGraw-Hill Companies, Inc. , 2012. 1st ed.
Material Type
Book
Call Number
AA 75 RUN 2012
Availability
1 copy, 1 available
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings …
Author
Reunion, Meryl
Windingland, Diane
Edition
1st ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill Companies, Inc.
Publication Date
2012
Physical Description
Paperback, 164 p., no ill
Subject
Communication
Abstract
You know that how you begin a business conversation or meeting sets the stage for success. But coming up with just the right words can be another matter. Perfect Phrases for Icebreakers has hundreds of ready-to-use phrases to get your interactions off on the right foot. From jump-starting meetings to motivating teams to turning any situation into a positive networking event, this streamlined guide provides you with the right words to:
Highlight important topics in meetings or conversations
Motivate people to share resources and support
Add levity to personal or group interactions
Inspire collaboration and creativity
Pique curiosity about your message
ISBN
9780071783828
Language
English
Material Type
Book
Call Number
AA 75 RUN 2012

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Death by meeting: A leadership fable

https://cwslc.andornot.com/en/permalink/catalog120101
Lencioni, Patrick. San Francisco, CA: Jossey-Bass , 2004. 1st ed.
Material Type
Book
Call Number
AA 74 LEN 2004
Availability
1 copy, 1 available
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is bot…
Author
Lencioni, Patrick
Edition
1st ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2004
Physical Description
Hardcover, 260 p., no ill
Subject
Communication
Abstract
In his latest page-turning work of business fiction, best-selling author Patrick Lencioni provides readers with another powerful and thought-provoking book, this one centered around a cure for the most painful yet underestimated problem of modern business: bad meetings. And what he suggests is both simple and revolutionary.
Casey McDaniel, the founder and CEO of Yip Software, is in the midst of a problem he created, but one he doesn?t know how to solve. And he doesn?t know where or who to turn to for advice. His staff can?t help him; they?re as dumbfounded as he is by their tortuous meetings.
Then an unlikely advisor, Will Peterson, enters Casey?s world. When he proposes an unconventional, even radical, approach to solving the meeting problem, Casey is just desperate enough to listen.
ISBN
9780787968052
Language
English
Material Type
Book
Call Number
AA 74 LEN 2004

Copies

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Communicating risks and benefits: An evidence-based user's guide

https://cwslc.andornot.com/en/permalink/catalog111871
Fischhoff, Baruch, Brewer, Noel T., Downs, Julie S.(eds.). Maryland, USA: FDA, US Department of Health & Human Services , 2011.
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Material Type
Book
Online
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective …
Website
http://www.cw.bc.ca/library/pdf/Risk communication book remediated2.pdf
Website Notes
Click on the link above to view/print.
Author
Fischhoff, Baruch
Brewer, Noel T.
Downs, Julie S.(eds.)
Corporate Author
Food & Drug Administration (FDA), US Department of Health & Human Services
Place of Publication
Maryland, USA
Publisher
FDA, US Department of Health & Human Services
Publication Date
2011
Physical Description
PDF file: 242 p.
Subject
Leadership/Coaching
Communication
Abstract
Effective risk communication is essential to the well-being of any organization and those people who depend on it. Ineffective communication can cost lives, money, and reputations. Communicating Risks and Benefits: An Evidence-Based User's Guide provides the scientific foundations for effective communication.
Language
English
Material Type
Book
Online
Websites
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5S for the office: Organizing the workplace to eliminate waste

https://cwslc.andornot.com/en/permalink/catalog120126
Fabrizio, Thomas A., Tapping, Don. New York, NY: Productivity Press , 2006. 1st ed.
Material Type
Book
Call Number
AA 74 FAB 2006
Availability
1 copy, 1 available
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The…
Author
Fabrizio, Thomas A.
Tapping, Don
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2006
Physical Description
Paperback, 188 p., ill
Subject
Time Management
Communication
Abstract
Although office and administrative activities are usually 60 percent of the production costs in most manufacturing organizations, these areas often get excluded during lean initiatives. To achieve lean, office activities must fully support shop floor manufacturing operations to eliminate waste. The adoption of 5S throughout all office and administrative functions is the first step to increase efficiency.
In 5S for the Office: Organizing the Workplace to Eliminate Waste, Tom Fabrizio and Don Tapping bring the concepts of the 5S System -- effective tools for the elimination of waste on the shop floor -- into the office environment. The activities at the heart of 5S for the Office (organizing, ordering, cleaning, standardizing, and sustaining all of these) are completely logical. They are the basic rules for managing any effective workplace. However, it is the systematic method with which the 5S system approaches these activities that makes it unique.
This book is a blueprint for building a Lean foundation for your office
Readers of this book can immediately apply the concepts of 5S to their office and administrative activities, resulting in the elimination of waste, reduced production costs, and increased profits.
To introduce the 5S system and sell its use to executives as well as workers, consider purchasing
ISBN
9781563273186
Language
English
Material Type
Book
Call Number
AA 74 FAB 2006

Copies

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Let patients help!

https://cwslc.andornot.com/en/permalink/catalog120092
deBronkart, Dave, Sands, Danny. Lexington, KY: CreateSpace Independent Publishing Platform , 2013. 1st ed.
Material Type
Book
Availability
1 copy, 1 available
Concise reasons, tips & methods for making patient engagement effective.; The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatien…
Author
deBronkart, Dave
Sands, Danny
Edition
1st ed.
Place of Publication
Lexington, KY
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
Paperback, 80 p., no ill
Subject
Patient Advocacy
Patient Education
Communication
Abstract
Concise reasons, tips & methods for making patient engagement effective.
The third book by e-Patient Dave, cancer beater, blogger, internationally known keynote speaker and advocate for patient engagement; co-founder and past co-chair of the Society for Participatory Medicine. Profile: www.ePatientDave.com/about-dave
ISBN
9781466306493
Language
English
Material Type
Book

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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We don't make widgets: Overcoming the myths that keep government from radically improving

https://cwslc.andornot.com/en/permalink/catalog120123
Miller, Ken. Washington, DC: Governing Books , 2013. 1st ed.
Material Type
Book
Call Number
AA 120 MIL 2013
Availability
1 copy, 1 available
Author
Miller, Ken
Edition
1st ed.
Place of Publication
Washington, DC
Publisher
Governing Books
Publication Date
2013
Physical Description
Paperback, 124 p., ill.
Subject
Communication
Leadership
Lean Leader Development
ISBN
9780872894808
Language
English
Material Type
Book
Call Number
AA 120 MIL 2013

Copies

Copy 1 BC Children's and Women's Study and Learning Commons Available
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Health literacy in nursing: Providing person-centered care

https://cwslc.andornot.com/en/permalink/catalog114721
Parnell, Terri Ann. New York, NY: Springer Publishing Company, LLC , 2015. 1st ed.
Material Type
Book
Call Number
REF JC 530 PAR 2015
Availability
1 copy, 1 available
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textb…
Author
Parnell, Terri Ann
Edition
1st ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2015
Physical Description
Paperback, 302 p., ill.
Subject
Nursing
Nursing Education
Communication
Nurse Practitioners
Abstract
This health literacy textbook provides an overview of health literacy, discusses the magnitude of the issue, and explains implications of low health literacy. It details strategies to enhance effective communication between patients and nursing practitioners. Through case-based examples, this textbook and clinical guide assists nurses in developing the requisite skills needed to communicate effectively so that patients can truly make informed health decisions and enhance health outcomes.
Key Features:
Provides a solid foundation for developing skills that foster health literacy among all patients and practitioners
Assists in meeting the regulatory requirements for providing culturally and linguistically appropriate patient education
Includes guidelines for improving health literacy according to increasingly evolving regulatory standards
Includes case-based examples to illustrate the purpose and effectiveness of enhancing patient and provider health literacy skills
Addresses both oral and written communication strategies
ISBN
9780826161727
Language
English
Material Type
Book
Call Number
REF JC 530 PAR 2015

Copies

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How to Be an Antiracist

https://cwslc.andornot.com/en/permalink/catalog124057
Kendi, Ibram X. New York: One World , 2019.
Material Type
Book
Call Number
REF NR 100 KEN 2019
Availability
1 copy, 1 available
Antiracism is a transformative concept that reorients and reenergizes the conversation about racism?and, even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. At its core, racism is a powerful system that creates false hierarchies of human value; …
Author
Kendi, Ibram X
Place of Publication
New York
Publisher
One World
Publication Date
2019
Physical Description
305pp
Subjects
Anti-Racism
Diversity
Abstract
Antiracism is a transformative concept that reorients and reenergizes the conversation about racism?and, even more fundamentally, points us toward liberating new ways of thinking about ourselves and each other. At its core, racism is a powerful system that creates false hierarchies of human value; its warped logic extends beyond race, from the way we regard people of different ethnicities or skin colors to the way we treat people of different sexes, gender identities, and body types. Racism intersects with class and culture and geography and even changes the way we see and value ourselves. In How to Be an Antiracist, Kendi takes readers through a widening circle of antiracist ideas?from the most basic concepts to visionary possibilities?that will help readers see all forms of racism clearly, understand their poisonous consequences, and work to oppose them in our systems and in ourselves.
Kendi weaves an electrifying combination of ethics, history, law, and science with his own personal story of awakening to antiracism. This is an essential work for anyone who wants to go beyond the awareness of racism to the next step: contributing to the formation of a just and equitable society.
ISBN
9781-525-509288
Language
English
Material Type
Book
Call Number
REF NR 100 KEN 2019

Copies

Copy 1 BC Children's and Women's Study and Learning Commons REF Available
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The Pain Gap: How Sexism and Racism in Healthcare Kill Women

https://cwslc.andornot.com/en/permalink/catalog124058
Hossain, Anushay. New York: Tiller Press , 2021.
Material Type
Book
Call Number
REF NR 100 HOS 2021
Availability
1 copy, 1 available
When Anushay Hossain became pregnant in the US, she was so relieved. Growing up in Bangladesh in the 1980s, where the concept of women?s healthcare hardly existed, she understood how lucky she was to access the best in the world. But she couldn?t have been more wrong. Things started to go awry from…
Author
Hossain, Anushay
Place of Publication
New York
Publisher
Tiller Press
Publication Date
2021
Physical Description
279pp
Subjects
Anti-Racism
Diversity
Abstract
When Anushay Hossain became pregnant in the US, she was so relieved. Growing up in Bangladesh in the 1980s, where the concept of women?s healthcare hardly existed, she understood how lucky she was to access the best in the world. But she couldn?t have been more wrong. Things started to go awry from the minute she stepped in the hospital, and after thirty hours of labor (two of which she spent pushing), Hossain?s epidural slipped. Her pain was so severe that she ran a fever of 104 degrees, and as she shook and trembled uncontrollably, the doctors finally performed an emergency C-section.
Giving birth in the richest country on earth, Hossain never imagined she could die in labor. But she almost did. The experience put her on a journey to explore, understand, and share how women?especially women of color?are dismissed to death by systemic sexism in American healthcare.
Following in the footsteps of feminist manifestos such as The Feminine Mystique and Rage Becomes Her, The Pain Gap is an eye-opening and stirring call to arms that encourages women to flip their ?hysteria complex? on its head and use it to revolutionize women?s healthcare. This book tells the story of Hossain?s experiences?from growing up in South Asia surrounded by staggering maternal mortality rates to lobbying for global health legislation on Capitol Hill to nearly becoming a statistic herself. Along the way, she realized that a little fury might be just what the doctor ordered.
Meticulously researched and deeply reported, this book explores real women?s traumatic experiences with America?s healthcare system?and empowers everyone to use their experiences to bring about the healthcare revolution women need.
ISBN
9781-9821-77775
Language
English
Material Type
Book
Call Number
REF NR 100 HOS 2021

Copies

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White Tears/Brown Scars: How White Feminism Betrays Women of Color

https://cwslc.andornot.com/en/permalink/catalog124053
Hamad, Ruby. New York: Catapult , 2020.
Material Type
Book
Call Number
REF NR 100 HAM 2020
Availability
1 copy, 1 available
Called ?powerful and provocative" by Dr. Ibram X. Kendi, author of the New York Times bestselling How to be an Antiracist, this explosive book of history and cultural criticism reveals how white feminism has been used as a weapon of white supremacy and patriarchy deployed against Black and Indigeno…
Author
Hamad, Ruby
Place of Publication
New York
Publisher
Catapult
Publication Date
2020
Physical Description
284pp
Subjects
Anti-Racism
Diversity
Abstract
Called ?powerful and provocative" by Dr. Ibram X. Kendi, author of the New York Times bestselling How to be an Antiracist, this explosive book of history and cultural criticism reveals how white feminism has been used as a weapon of white supremacy and patriarchy deployed against Black and Indigenous women, and women of color.
Taking us from the slave era, when white women fought in court to keep ?ownership? of their slaves, through the centuries of colonialism, when they offered a soft face for brutal tactics, to the modern workplace, White Tears/Brown Scars tells a charged story of white women?s active participation in campaigns of oppression. It offers a long overdue validation of the experiences of women of color.
Discussing subjects as varied as The Hunger Games, Alexandria Ocasio?Cortez, the viral BBQ Becky video, and 19th century lynchings of Mexicans in the American Southwest, Ruby Hamad undertakes a new investigation of gender and race. She shows how the division between innocent white women and racialized, sexualized women of color was created, and why this division is crucial to confront.
Along the way, there are revelatory responses to questions like: Why are white men not troubled by sexual assault on women? (See Christine Blasey Ford.) With rigor and precision, Hamad builds a powerful argument about the legacy of white superiority that we are socialized within, a reality that we must apprehend in order to fight.
ISBN
9781-948226-745
Language
English
Material Type
Book
Call Number
REF NR 100 HAM 2020

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How to Be an Inclusive Leader: Your Role in Creating Cultures of Belonging Where Everyone Can Thrive

https://cwslc.andornot.com/en/permalink/catalog124621
Brown, Jennifer. Oakland, CA: Berrett-Koehler Publishers , 2022. 2nd.
Material Type
Book
Call Number
REF NR 100 BRO 2022
Availability
7 copies, 7 available
he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still …
Author
Brown, Jennifer
Edition
2nd
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers
Publication Date
2022
Physical Description
144pp
Subjects
Anti-Racism
Diversity
Leadership
Culture
Abstract
he need for inclusive leadership has never been more urgent. In the United States, the wealth gap is the greatest it has ever been, with women, people of color, and other marginalized communities being the most impacted by economic and societal inequities. In the workplace, representation is still sorely lacking across every industry. Pay disparities, low wages, and lack of benefits continue to characterize many jobs in the nation?s labor force. These realities have an impact on generations, communities, and our society overall. To build a more equitable future, leaders must grasp the urgency of their role and responsibility in the change effort.
In this updated and greatly expanded second edition of her bestselling book, Jennifer Brown takes a deeper dive into what it takes to be an inclusive leader and examines the challenges and mindsets that continue to hold many leaders back. Combining nearly two decades of professional DEI expertise with personal experience and reflection, she tackles complex topics such as identity, privilege, and systemic inequities. Following her widely acclaimed Inclusive Leader Continuum, Brown makes the journey to becoming an inclusive leader more informed and actionable by offering new structure and content throughout the new edition of the book, including new insights and stories, detailed strategies and tools, and discussion guides to spark learning at the individual and organizational levels.
Whether you are already a fan of the first edition of How to Be an Inclusive Leader or are just embarking on your journey to become a more inclusive leader, this book will meet you where you are and equip you to take action and step into your role in the change effort.
ISBN
978-1523002009
Language
English
Material Type
Book
Call Number
REF NR 100 BRO 2022

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12 records – page 1 of 1.