Browse and borrow resources that support the learning needs and professional development of C&W staff, clinicians, students and faculty.
Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the conte…
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This pocket guide provides an easy-to-follow, step-by-step approach to the Six Sigma process, which includes diagrams, charts, and tables.
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For most leaders today, complexity is outpacing their personal and collective development. Most leaders are in over their heads, whether they know it or not. The most successful organizations over time are the best led. While this has always been true, today escalating global complexity puts leader…
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